Dear Alekhya,
Assuming you are using Windows on your client / user computer, two things could help you Check whether you have listed in Control Panel -> Programs -> Java 8 Update 144? Check in C:/Program Files /Java ->jre1.8.0_144 directory? You can do similar ones if you are using Linux. Thank you. Sincerely, Hemant K. Sabat Coscend Communications Solutions www.Coscend.com <http://www.coscend.com/> ------------------------------------------------------------------ Real-time, Interactive Video Collaboration, Tele-healthcare, Tele-education, Telepresence Services, on the fly… ------------------------------------------------------------------ CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail Messages from Coscend Communications Solutions' posted at: http://www.Coscend.com/Terms_and_Conditions.html From: Alekhya M [mailto:[email protected]] Sent: Wednesday, September 6, 2017 12:40 AM To: solomax666 <[email protected]> Cc: user <[email protected]> Subject: Re: Recording Issue I have already installed with version 1.8.0_144 but also problem in opening the jnlp file. Thanks, Alekhya _____ From: "solomax666" <[email protected] <mailto:[email protected]> > To: "Alekhya M" <[email protected] <mailto:[email protected]> > Cc: "user" <[email protected] <mailto:[email protected]> > Sent: Wednesday, September 6, 2017 10:45:54 AM Subject: Re: Recording Issue To run *.jnlp file you need to install JRE on client machine On Wed, Sep 6, 2017 at 12:10 PM, Alekhya M <[email protected] <mailto:[email protected]> > wrote: Hi Maxim, I am using 3.3.0 version Openmeeting but when I try to start recording the jnlp file is downloading and I'm not able to open that file also, Can you please let me know if I miss anything to start recording? Thanks in Advance, Alekhya Disclaimer:This message is intended only for the designated recipient(s). It may contain confidential or proprietary information and may be subject to other confidentiality protections. If you are not a designated recipient, you may not review, copy or distribute this message. Please notify the sender by e-mail and delete this message. GlobalEdge does not accept any liability for virus infected mails. -- WBR Maxim aka solomax Disclaimer:This message is intended only for the designated recipient(s). It may contain confidential or proprietary information and may be subject to other confidentiality protections. If you are not a designated recipient, you may not review, copy or distribute this message. Please notify the sender by e-mail and delete this message. GlobalEdge does not accept any liability for virus infected mails. --- This email has been checked for viruses by AVG. http://www.avg.com
