Hi, Maxim and other all friends,
As I said my recording function is working and I am able to play the
recordings also,
When I checked it again, it is working when I am alone in the meeting room.
But I am facing an issue with recording functionality when there are other
users in the room.

When I am recording alone, on the server four files are getting created for
every recording.
rec_24_855b3655-831c-424d-b9f9-d4bd088be230_FINAL_WAVE.wav
rec_24_348d69ff-6e33-415f-a517-076f6e62859b_WAVE.wav
rec_24_348d69ff-6e33-415f-a517-076f6e62859b.webm
rec_24_855b3655-831c-424d-b9f9-d4bd088be230.webm

But when I checked the recording functionality with having another one user
in the meeting room that time only three files get created and those with
.webm extension only.
rec_26_0fa7716c-340a-4b4f-a0cc-23a9775150c0.webm
rec_26_a2785be6-c4f3-4155-a338-6d5322aeac95.webm
rec_26_1aa58bc7-e8e6-4820-ab5b-f8657b06e7f9.webm

Kindly help me to resolve this issue.

On Thu, May 30, 2019 at 9:44 AM Maxim Solodovnik <[email protected]>
wrote:

> Great :)
>
> On Wed, 29 May 2019 at 20:04, Tajuddin Bennur <[email protected]> wrote:
>
>> Hi Maxim,
>>
>> Appreciate your assistance in giving detailed information.
>>
>> I have implemented it and now I am able to record and play those
>> recordings.
>>
>> On Tue, May 28, 2019 at 10:03 PM Maxim Solodovnik <[email protected]>
>> wrote:
>>
>>> There is no need to change owner of the /etc/default/kurento-media-server
>>>
>>> you have to _edit_ the file
>>> change this line
>>>
>>> DAEMON_USER="kurento"  # User as whom Kurento Media Server will run
>>>
>>>
>>> On Tue, 28 May 2019 at 20:13, Tajuddin Bennur <[email protected]>
>>> wrote:
>>>
>>>> Hi Maxim,
>>>>
>>>> I installed the coturn server on the same server where my KMS and OM is
>>>> running. Also configured the "
>>>> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini" with new
>>>> credentials.
>>>>
>>>> After restarting the KMS server and Tomcat, I am able to communicate
>>>> with another user in the meeting room. But this time also I have failed to
>>>> record. My recordings are not storing anymore.
>>>>
>>>> Kindly resolve my issue.
>>>>
>>>> On Tue, May 28, 2019 at 5:39 PM R. Scholz <
>>>> [email protected]> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> now the file is created, but the size is 0 - also after stop the
>>>>> recording.
>>>>>
>>>>> An error appears after stop:
>>>>> *...*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.596
>>>>> ^[[36mo.a.o.c.u.WebSocketHelper:123 [nio-5443-exec-2]^[[0;39m - Sending
>>>>> WebSocket message to room: recordingToggled.*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.596 ^[[36mo.a.o.c.r.KRoom:220
>>>>> [nio-5443-exec-2]^[[0;39m - ##REC:: recording in room 11 is stopped ::*
>>>>> *^[[1;31mERROR^[[0;39m 05-28 14:06:56.601
>>>>> ^[[36mo.a.o.c.c.RecordingConverter:111 [taskExecutor-3]^[[0;39m -
>>>>> [startConversion]*
>>>>> *org.apache.openmeetings.core.converter.ConversionException:
>>>>> screenMetaData is Null recordingId 13*
>>>>> *<------>at
>>>>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:59)*
>>>>> *<------>at
>>>>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$9(StreamProcessor.java:435)*
>>>>> *<------>at
>>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)*
>>>>> *<------>at
>>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)*
>>>>> *<------>at java.base/java.lang.Thread.run(Thread.java:834)*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.604
>>>>> ^[[36mo.a.o.c.r.KurentoHandler:221 [Thread-311]^[[0;39m - Searching for
>>>>> room 11*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.604
>>>>> ^[[36mo.a.o.c.r.KurentoHandler:235 [Thread-311]^[[0;39m - Room 11 found!*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.605 ^[[36mo.a.o.d.d.r.PollDao:103
>>>>> [Thread-311]^[[0;39m -  :: hasPoll :: 11*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.608 ^[[36mo.a.o.d.d.r.PollDao:97
>>>>> [Thread-311]^[[0;39m -  :: getArchived :: 11*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.616
>>>>> ^[[36mo.a.o.c.r.KurentoHandler:221 [Thread-311]^[[0;39m - Searching for
>>>>> room 11*
>>>>> *^[[39mDEBUG^[[0;39m 05-28 14:06:56.616
>>>>> ^[[36mo.a.o.c.r.KurentoHandler:235 [Thread-311]^[[0;39m - Room 11 found!*
>>>>> *...*
>>>>>
>>>>> Best regards,
>>>>>
>>>>> René
>>>>>
>>>>>
>>>>> Am 28.05.2019 um 13:05 schrieb Tajuddin Bennur:
>>>>>
>>>>> Hi Maxim
>>>>>
>>>>> I changed the user of /etc/default/kurento-media-server like,
>>>>> -rw-r--r--   1 nobody nogroup 4073 Apr  4 10:18 kurento-media-server
>>>>>
>>>>> And tried to work in the room, but I was unable to talk with another
>>>>> user through the meeting.
>>>>>
>>>>> When I revert my changes It worked again.
>>>>>
>>>>> Maybe this will not help to enable the recordings.
>>>>>
>>>>> Regards,
>>>>>
>>>>> Tajuddin
>>>>>
>>>>>
>>>>> On Tue, May 28, 2019 at 3:44 PM Maxim Solodovnik <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> You can change kms user under /etc/default/kurento-media-server (or
>>>>>> something like this)
>>>>>>
>>>>>> On Tue, May 28, 2019, 16:47 Tajuddin Bennur <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Maxim,
>>>>>>>
>>>>>>> I can see, on my server also these are under different users i.e.
>>>>>>> `nobody` for OM and `kurento` for KMS.
>>>>>>>
>>>>>>> What could be the solution to that?
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Tue, May 28, 2019 at 10:14 AM Maxim Solodovnik <
>>>>>>> [email protected]> wrote:
>>>>>>>
>>>>>>>> This is usually happens when OM and KMS are run under different
>>>>>>>> users (for ex. `nobody` for OM and `kurento` for KMS)
>>>>>>>>
>>>>>>>> On Tue, 28 May 2019 at 11:39, Rene Scholz <
>>>>>>>> [email protected]> wrote:
>>>>>>>>
>>>>>>>>> Hello Maxim,
>>>>>>>>> the directory is empty. The file was not created.
>>>>>>>>> Best regards,
>>>>>>>>> Rene
>>>>>>>>>
>>>>>>>>> Am 28. Mai 2019 05:12:03 MESZ schrieb Maxim Solodovnik <
>>>>>>>>> [email protected]>:
>>>>>>>>>>
>>>>>>>>>> Does the file */opt/open500/webapps/*
>>>>>>>>>> *openmeetings/data/streams/11/**rec_9_1791672d-cfe1-4539-9bb4-**521cacc4e480.webm
>>>>>>>>>> *has been created?
>>>>>>>>>>
>>>>>>>>>> On Tue, 28 May 2019 at 00:58, R. Scholz <
>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello,
>>>>>>>>>>>
>>>>>>>>>>> I tried the record-function with the same result, too.
>>>>>>>>>>>
>>>>>>>>>>> When I push the record-button an entry in the log is written:
>>>>>>>>>>> *INFO  05-27 19:37:43.523 o.a.o.u.OmFileHelper:231
>>>>>>>>>>> [nio-5443-exec-8] - Configured to record to
>>>>>>>>>>> file:///opt/open500/webapps/openmeetings/data/streams/11/rec_9_1791672d-cfe1-4539-9bb4-521cacc4e480.webm*
>>>>>>>>>>> No error in the log.
>>>>>>>>>>> In OM all seems OK - the Button has the Info that the recording
>>>>>>>>>>> is running.
>>>>>>>>>>>
>>>>>>>>>>> But there is no file created there. (I try to set the
>>>>>>>>>>> access-rights to full access for everyone (777))
>>>>>>>>>>>
>>>>>>>>>>> When I stop recording:
>>>>>>>>>>> *DEBUG 05-27 18:17:04.894 o.a.o.c.r.KRoom:220 [nio-5443-exec-7]
>>>>>>>>>>> - ##REC:: recording in room 11 is stopped ::*
>>>>>>>>>>> *ERROR 05-27 18:17:04.896 o.a.o.c.c.RecordingConverter:111
>>>>>>>>>>> [taskExecutor-2] - [startConversion]*
>>>>>>>>>>> *org.apache.openmeetings.core.converter.ConversionException:
>>>>>>>>>>> screenMetaData is Null recordingId 5*
>>>>>>>>>>> *        at
>>>>>>>>>>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:59)*
>>>>>>>>>>> *        at
>>>>>>>>>>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$9(StreamProcessor.java:435)*
>>>>>>>>>>> *        at
>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)*
>>>>>>>>>>> *        at
>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)*
>>>>>>>>>>> *        at java.base/java.lang.Thread.run(Thread.java:834)*
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Note: When I start the recording the Button on the right who
>>>>>>>>>>> activate this little "Desktop-Sharing-Window" is gone away.
>>>>>>>>>>> When I stop the recording and close the "Desktop-Sharing-Window"
>>>>>>>>>>> it not appears again.
>>>>>>>>>>> I press F5 (refresh/reload), then it appears.
>>>>>>>>>>>
>>>>>>>>>>> Best regards,
>>>>>>>>>>>
>>>>>>>>>>> René
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Am 24.05.2019 um 08:26 schrieb Tajuddin Bennur:
>>>>>>>>>>>
>>>>>>>>>>> Hi Maxim,
>>>>>>>>>>>
>>>>>>>>>>> *Have you tried to record/watch the video in Audio/Video setup
>>>>>>>>>>> dialog? Was it successful?*
>>>>>>>>>>>
>>>>>>>>>>> I have checked the Audio/Video setup dialog.
>>>>>>>>>>>
>>>>>>>>>>> There the Start recording button is active, but the play button
>>>>>>>>>>> is not active(disabled), It seems that recording is working but 
>>>>>>>>>>> after
>>>>>>>>>>> Clicking on the "Start recording test" button that button gets 
>>>>>>>>>>> disabled and
>>>>>>>>>>> when I click on "Save" button, the dialog box gets closed.
>>>>>>>>>>>
>>>>>>>>>>> I am unable to see that recording in "Files->My Recordings".
>>>>>>>>>>>
>>>>>>>>>>> In this whole process, I am unable to play any recording through
>>>>>>>>>>> Audio/Video dialog box as the Play button is always disabled.
>>>>>>>>>>>
>>>>>>>>>>> *Are you running OM and Kurento as same user? *
>>>>>>>>>>>
>>>>>>>>>>> Yes, I have installed them both on the same instance and running
>>>>>>>>>>> with the same user. Kindly tell me what could be the permission 
>>>>>>>>>>> issue and
>>>>>>>>>>> how to resolve that issue?
>>>>>>>>>>>
>>>>>>>>>>> Thank you.
>>>>>>>>>>>
>>>>>>>>>>> Regards
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Fri, May 24, 2019 at 9:09 AM Maxim Solodovnik <
>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> I would say
>>>>>>>>>>>> "Able to record but unable to find/watch" === "unable to record"
>>>>>>>>>>>>
>>>>>>>>>>>> My question remain unanswered:
>>>>>>>>>>>> Have you tried to record/watch video in Audio/Video setup
>>>>>>>>>>>> dialog?
>>>>>>>>>>>> Was it successful?
>>>>>>>>>>>>
>>>>>>>>>>>> Are you running OM and Kurento as same user? (maybe you have
>>>>>>>>>>>> permission issue)
>>>>>>>>>>>>
>>>>>>>>>>>> On Thu, 23 May 2019 at 16:14, Tajuddin Bennur <
>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Maxim
>>>>>>>>>>>>>
>>>>>>>>>>>>> I am able to record during the meeting but those recordings
>>>>>>>>>>>>> are not getting stored, also I am unable to play any file.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Thu, May 23, 2019 at 8:22 AM Maxim Solodovnik <
>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hello,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Are you able to record/play during device setup?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, 22 May 2019 at 21:29, Tajuddin Bennur <
>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I checked the path
>>>>>>>>>>>>>>> "/opt/open500/webapps/openmeetings/data/streams/", and there I 
>>>>>>>>>>>>>>> am not able
>>>>>>>>>>>>>>> to see any recorded files.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Maybe this information will help to solve the issue.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Wed, May 22, 2019 at 5:59 PM Tajuddin Bennur <
>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi All,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> When I was checking the logs after stopping recording I got
>>>>>>>>>>>>>>>> following error,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> ERROR 05-22 12:25:49.612 o.a.o.c.c.RecordingConverter:111
>>>>>>>>>>>>>>>> [taskExecutor-2] - [startConversion]
>>>>>>>>>>>>>>>> org.apache.openmeetings.core.converter.ConversionException:
>>>>>>>>>>>>>>>> screenMetaData is Null recordingId 14
>>>>>>>>>>>>>>>>         at
>>>>>>>>>>>>>>>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:59)
>>>>>>>>>>>>>>>>         at
>>>>>>>>>>>>>>>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$9(StreamProcessor.java:435)
>>>>>>>>>>>>>>>>         at
>>>>>>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
>>>>>>>>>>>>>>>>         at
>>>>>>>>>>>>>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
>>>>>>>>>>>>>>>>         at java.base/java.lang.Thread.run(Thread.java:834)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please suggest me what I can do?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Wed, May 22, 2019 at 12:48 PM Tajuddin Bennur <
>>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I have installed the openmeeting server on the AWS EC2
>>>>>>>>>>>>>>>>> instance on Ubuntu 18.04 server.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *The details of the packages I installed are:*
>>>>>>>>>>>>>>>>> openmeetings =  5.0.0-M1
>>>>>>>>>>>>>>>>> Kurento-media-server version = 6.10.0-0kurento1.18.04
>>>>>>>>>>>>>>>>> ghostscript = 9.26~dfsg+0-0ubuntu0.18.04
>>>>>>>>>>>>>>>>> ffmpeg version  = 4.1
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *My Issue is: *
>>>>>>>>>>>>>>>>> The recordings are not working. I am not able to play the
>>>>>>>>>>>>>>>>> recordings.
>>>>>>>>>>>>>>>>> https://prnt.sc/nrqqcc
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please help me to resolve this issue.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> WBR
>>>>>>>>>>>>>> Maxim aka solomax
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> WBR
>>>>>>>>>>>> Maxim aka solomax
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> *Thanks & Regards,*
>>>>>>>>>>> *Tajuddin Bennur*
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> WBR
>>>>>>>>>> Maxim aka solomax
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail
>>>>>>>>> gesendet.
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> WBR
>>>>>>>> Maxim aka solomax
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Thanks & Regards,*
>>>>>>> *Tajuddin Bennur*
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Thanks & Regards,*
>>>>> *Tajuddin Bennur*
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>> *Thanks & Regards,*
>>>> *Tajuddin Bennur*
>>>>
>>>
>>>
>>> --
>>> WBR
>>> Maxim aka solomax
>>>
>>
>>
>> --
>> *Thanks & Regards,*
>> *Tajuddin Bennur*
>>
>
>
> --
> WBR
> Maxim aka solomax
>


-- 
*Thanks & Regards,*
*Tajuddin Bennur*

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