Hi,

currently I run an OM 4.0.10 server with a pretty default configuration,
using

# java -version
openjdk version "1.8.0_242"
OpenJDK Runtime Environment (build 1.8.0_242-8u242-b08-0ubuntu3~16.04-b08)
OpenJDK 64-Bit Server VM (build 25.242-b08, mixed mode)

on Ubuntu 16.04 (default values for file handles limits).

I integrated OM with a web app made in PHP with the Yii framework, using
the SOAP API. I use this library:

https://github.com/hakeem23/open-meetings-soap

The server is on AWS, being a c4d.4xlarge instance, with htop reporting 16
cores. CPU usage is reported by AWS to be around 50%, with a system load
maxing up at the 5-7 range reported by htop. The thing is that as many as
100 users try to list rooms or connect to the server at a given time.

I'm having several problems with the service, the main one being that the
users sometimes can not get the room hashes or enter a room. Given the flow
of the process, my best guess is that the library can not login to the OM
server. The errors in the output are like these, I think (I'm not sure if
these are the cause of the problem):

DEBUG 03-25 11:44:24.577 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
Level Admin :: [DENIED]
DEBUG 03-25 11:44:24.632 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
Level Admin :: [DENIED]
DEBUG 03-25 11:44:24.633 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
Level GroupAdmin :: [DENIED]
DEBUG 03-25 11:44:24.642 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
Level Admin :: [DENIED]
DEBUG 03-25 11:44:24.642 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
Level Admin :: [DENIED]

and so on. But I'm unsure if this is the error which causes a cascade
exceptions which render the web app unable to get the room  hashes and so
(those process relay on being loged in, anyway). The thing is, the SOAP
library currently does the login process from the app, using and user
"admin" with SOAP and ADMIN level credentials. And the problem is
intermitent.

Do you consider that my guess is right? Is there a limit on "logins" at any
given time? If so, can it be increased? Does the version of java affect?

Any other ideas are welcome.

Regards,
Rodolfo.

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