[cid:banner1.jpg]
Hi Juan,
Here what i have on my server, is that correct ?
sudo systemctl | grep turn
coturn.service loaded active running LSB:
coturn TURN Server
planb@vlssiopen2:~$ sudo systemctl status coturn.service
● coturn.service - LSB: coturn TURN Server
Loaded: loaded (/etc/init.d/coturn; generated)
Active: active (running) since Tue 2020-05-12 16:43:45 EDT; 1 day 17h ago
Docs: man:systemd-sysv-generator(8)
Tasks: 15 (limit: 4915)
CGroup: /system.slice/coturn.service
└─917 /usr/bin/turnserver -c /etc/turnserver.conf -o –v
It’s not exactly the same thing as your installation.
Now, we are looking to verify with Nagios if that service is always running.
bye
De : Juan Antonio Moreno Carmona [mailto:[email protected]]
Envoyé : 12 mai 2020 16:41
À : [email protected]
Objet : Re: Media server is not accessible (trying to fix and watch)
Hi Martin.
Basically there are three processes necessary for openmeeetings to work
properly. These are the turn server, kurento-media-server and openmeetings
itself. Depending on how you have installed them, you'll have several ways to
check if they are running properly.
Let's start with the turn server. If you installed the coturn package, you can
probably check its status with the command:
systemctl status turnserver
On my server I get the following:
juan@vmi378786 ~ $ systemctl status turnserver
● turnserver.service - STUN and TURN relay server for VoIP and WebRTC
Loaded: loaded (/usr/lib/systemd/system/turnserver.service; enabled;
vendor preset: disabled)
Active: active (running) since Sun 2020-05-10 19:00:01 CEST; 2 days ago
Process: 324798 ExecStart=/usr/bin/turnserver -c
/etc/turnserver/turnserver.conf -o -v (code=exited, status=0/SUCCESS)
Main PID: 324799 (turnserver)
Tasks: 15 (limit: 36105)
Memory: 12.7M
CGroup: /system.slice/turnserver.service
└─324799 /usr/bin/turnserver -c /etc/turnserver/turnserver.conf -o
-v
may 10 19:00:01 vmi378786.contaboserver.net systemd[1]: Starting STUN and TURN
relay server for VoIP and WebRTC...
may 10 19:00:01 vmi378786.contaboserver.net systemd[1]: Started STUN and TURN
relay server for VoIP and WebRTC.
You don't need to be root to run this command. In case of problems, you can
restart this process with the following command but now you'll need to be root:
sudo systemctl restart turnserver
or stop it with
sudo systemctl stop turnserver
The log file for turn server is probably /var/log/turnserver.log or
/var/log/turnserver/turnserver.log. But it is also possible that you have more
than one file there. Maybe one file per day.
I have installed kurento-media-server as a docker container and surely this is
not your case. I suppose you can use the same commands as before for the case
of coturn.
systemctl status kurento-media-server
or
sudo systemctl restart kurento-media-server
Regards.
El 12/5/20 a las 20:00, Chamberland, Martin escribió:
[cid:[email protected]]
One of our users re receive that message when trying to enable his camera and
mic.
We fix the problem restarting completely Tomcat with “/etc/init.d/tomcat3
restart”
2 questions here: (we are gonna look in the catalina.out log and try to find
the cause, but).
Is there another process (only) we can restart beside restart Tomcat ?
We’v try /etc/init.d/kurento-media-server without success.
Is there some process for MediaServer that we can watch (with Nagios) to make
sure it’s up and running and ca react before users find the problem.
Thank’s
Martin C.
