well

you can set TURN to use TCP (just add `?transport=tcp` to TURN URL)
unfortunately this is not ultimate solution :(

On Thu, 15 Oct 2020 at 23:48, Denis Noctor <[email protected]> wrote:

> I suppose this all boils down to UDP being usually blocked by most private
> corporate networks. Only solution I can recommend is that UDP is unblocked
> on a public network.
>
> Sent from my iPhone
>
> Begin forwarded message:
>
> *From:* Denis Noctor <[email protected]>
> *Date:* October 15, 2020 at 1:29:35 AM CDT
> *To:* [email protected]
> *Subject:* *General and Corporate User... (Off Topic... Sorry)*
>
> Hi there Maxim... and everyone out there,
>
> I know this email might be considered a little off topic... but resonates
> an issue that may have been overlooked in the overall application of OM at
> a corporate level.
>
> Let me try to explain. At present OM is browser based... thankfully Chrome
> and Firefox support WebRTC etc. I am aware of the Safari issues being
> discussed regarding audio and vid etc.
>
> The majority of users I have are experiencing a relatively fluid
> experience regarding OM... however I have encountered 2 scenarios over the
> last few months that contradict each other... though it is not an OM
> issue... but maybe someone out there might be able to give some insight.
>
> Company “A” (via it’s corporate WiFi network) was able to access a room...
> ... see room interactions (for example switching from whiteboard to
> whiteboard... typing onscreen etc) but could not share or receive audio/mic
> and video of other users. Clearly there were restrictions (firewall or
> others) on their side. However, when users used the public access
> network... everything was fine. Sweet. No problem now.
>
> However, I have encountered a similar situation with Company “B”... and
> have asked them to use their “public” network... but they can’t experience
> incoming nor outgoing audio or cam.
>
> Can you recommend a permissions checklist that they could follow to give
> them full access and functionality to OM?
>
> One user from company “B” brought their computer home... logged in and
> they had no problem with audio/mic/cam.... so obviously there are
> restrictions on a corporate level.
>
> Can anyone recommend a permissions checklist that company “B” needs to
> follow (grant access to)... without compromising their network or security?
>
> Company “B” has used Zoom, Microsoft Teams without issue... but of course,
> these are downloaded apps (and not necessarily browser based).
>
> @Maxim... I now this is going to cause you a headache... and I apologize
> in advance... but may open a few other discussions.
>
> Any help, suggestions would be appreciated.
>
> I know this is a huge request... but might shape future releases.
>
> All the best,
>
> Denis.
>
> Sent from my iPhone
>
>

-- 
Best regards,
Maxim

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