On 10/18/20 8:57 AM, Maxim Solodovnik wrote:
Let's agree on definitions first :)

by "connects" I mean: audio/video connection was established (this correspondent "blue" room notification), other people in the room were and to hear/see this stream (even for the short period of time

Confirmed


if it is "connecting" then warning is displayed and the connection goes to re-connect - this most probably means the connection was unable to be established (some time connection establishing is long process, I saw 30+ seconds on Windows machines)

That is a good point, first, all of our laptops are Ubuntu 16 or 18 using FF, No windows ;-)

second, non noticed an automatic reconnect in audio/video session, the teacher has to turn his mic off, then on to reconnect. But, it does auto reconnect in recording only few seconds after disconnecting, however, the recorded file is only before disconnecting in terms of length as it ignores what ever happened after reconnecting, or, there will be gaps in the recording, usually video only with no sound. It used to happen so much more frequent, but after doing some changes in turn server settings (other than stated in the installation document) things got so much better.

Third, we must consider the fact that these teachers and students use 3G networks, sometime not stable ones. it does not disconnect, but varies in bandwidth.

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On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary <[email protected] <mailto:[email protected]>> wrote:

    No, it connects, then disconnects, then the teacher has to turn
    off his mic off and on again to connect, but it does not stay too
    long and the cycle continues, while in session or recording. I
    need a way to investigate and sort it out once and for all. I do
    not want to consume others people time, if we are planning to put
    OM as standard meeting software, we must learn how to trace.

    With many thanks...

    On 10/17/20 2:50 PM, Maxim Solodovnik wrote:
    What do you mean by continuously disconnecting? can it be
    "continuously not able to connect"?)

    On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary
    <[email protected]
    <mailto:[email protected]>> wrote:

        Any advice on how to trace the issue of continuously
        disconnecting from
        media server during audio/video sessions?



-- Best regards,
    Maxim



--
Best regards,
Maxim

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