Hi Lee,

The video was loaded after we stared the session, and even if it was before, we used to know this issue, so we pause/resume the video so that all participant can see it.

Ali

On 9/8/21 4:25 PM, Lee But wrote:
Hello Ali,
When you were helping me a few weeks ago, you loaded a video onto the board, and I could see it. I can't remember if it was already loaded or not, or whether it was because you gave me moderator controls.

Regards,
Lee


On Tue, Sep 7, 2021 at 1:51 PM Ali Alhaidary <ali.alhaid...@the5stars.org <mailto:ali.alhaid...@the5stars.org>> wrote:

    Not in our case, may be because our front end is moodle, but
    whenever a
    student joins after the video has started (does not mater if he
    exited
    or not), he will not be able to watch it until the teacher
    pause/resume.

    Ali

    On 9/7/21 4:38 PM, Alvaro wrote:
    > ...more exactly in my testing:
    >
    > The third user come in room when is playing
    > a video, and see only a image of the video.
    > Leave the room, and go in room again. Then
    > watch correctly the viseo playing.
    > Can leave room many times and every time
    > when re-entre in room will watch correctly
    > the playing video.
    >
    >
    > -------
    >
    >
    >
    > On Tue, 7 Sep 2021 15:04:11 +0200
    > Alvaro <zurca...@gmail.com <mailto:zurca...@gmail.com>> wrote:
    >
    >> ...if the third, four, etc. see only a picture
    >> of the video, can leave the room and go in to
    >> room again and will watch correctly the video.
    >>
    >>
    >> --------
    >>
    >>
    >>
    >> On Tue, 7 Sep 2021 14:59:26 +0200
    >> Alvaro <zurca...@gmail.com <mailto:zurca...@gmail.com>> wrote:
    >>
    >>> My testing:
    >>>
    >>> Server in Lan:  Ubuntu 18.04 - OM 700 #27
    >>>
    >>> Clients (3): FF 91 (Ubuntu 18.04 - FF 91 (Ubuntu 18.04)
    >>>             - FF 91 (OSx 11.5.2)
    >>>
    >>> The moderator play a video in whiteboard; the second user
    >>> is in the same room and can watch the video; the third
    >>> user in room can watch also the video.
    >>>
    >>> If the third user (for example) go in room when the video is
    >>> playing, can watch the video also.
    >>>
    >>> As Maxim said is needed the steps to reproduce the issue.
    >>>
    >>>
    >>> ----------------
    >>>
    >>>
    >>> On Tue, 7 Sep 2021 13:10:17 +0300
    >>> Ali Alhaidary <ali.alhaid...@the5stars.org
    <mailto:ali.alhaid...@the5stars.org>> wrote:
    >>>
    >>>> 1. Teacher joins a room.
    >>>>
    >>>> 2. Student1 joins the same room.
    >>>>
    >>>> 3. Teacher starts a video.
    >>>>
    >>>> 4. The video plays on the whiteboard of the teacher and student1.
    >>>>
    >>>> 5. Student2, 3, 4... joins the same room, video does not
    play, only a
    >>>> picture of it is displayed. unless the teacher pauses the
    video and
    >>>> starts again.
    >>>>
    >>>> Ali
    >>>>
    >>>>
    >>>> On 9/7/21 9:10 AM, Maxim Solodovnik wrote:
    >>>>>
    >>>>> On Tue, 7 Sept 2021 at 10:10, Denis Noctor
    <denisnoc...@gmail.com <mailto:denisnoc...@gmail.com>
    >>>>> <mailto:denisnoc...@gmail.com
    <mailto:denisnoc...@gmail.com>>> wrote:
    >>>>>
    >>>>>      The only time I’ve experienced a student not being able
    to view a
    >>>>>      video is when they’ve entered a room after the video
    has already
    >>>>>      commenced.
    >>>>>
    >>>>>
    >>>>> All room newcomers should be able to watch WB video
    >>>>> please provide steps to reproduce :))
    >>>>>
    >>>>>
    >>>>>      Sent from my iPhone
    >>>>>
    >>>>>      > On Sep 6, 2021, at 10:00 PM, Ali Alhaidary
    >>>>>      <ali.alhaid...@the5stars.org
    <mailto:ali.alhaid...@the5stars.org>
    <mailto:ali.alhaid...@the5stars.org
    <mailto:ali.alhaid...@the5stars.org>>>
    >>>>>      wrote:
    >>>>>      >
    >>>>>      > It seems that it is not reproducible, closed the jira.
    >>>>>      >
    >>>>>      > Ali
    >>>>>      >
    >>>>>      >> On 9/7/21 5:04 AM, Ali Alhaidary wrote:
    >>>>>      >> Thanks, it seems that there is an issue with
    snapshot 7.0.0 as
    >>>>>      it is not playing in clients.
    >>>>>      >>
    >>>>>      >> I will create a jira...
    >>>>>      >>
    >>>>>      >> Ali
    >>>>>      >>
    >>>>>      >>> On 9/6/21 11:43 PM, Denis Noctor wrote:
    >>>>>      >>> It will play on their screen alright but can only
    be initiated
    >>>>>      / controlled by the moderator. However enabling
    presenter tool to
    >>>>>      students will give them access to the video controls
    also. Would
    >>>>>      love to see a volume slider added as video and audio
    files are
    >>>>>      much louder and sometimes catch students by surprise :)
    >>>>>      >>>
    >>>>>      >>> All the best,
    >>>>>      >>>
    >>>>>      >>> Denis
    >>>>>      >>>
    >>>>>      >>> Sent from my iPhone
    >>>>>      >>>
    >>>>>      >>>> On Sep 6, 2021, at 11:55 AM, Ali Alhaidary
    >>>>>      <ali.alhaid...@the5stars.org
    <mailto:ali.alhaid...@the5stars.org>
    <mailto:ali.alhaid...@the5stars.org
    <mailto:ali.alhaid...@the5stars.org>>>
    >>>>>      wrote:
    >>>>>      >>>>
    >>>>>      >>>> Hi,
    >>>>>      >>>>
    >>>>>      >>>> I do not recall if playing a video (drag it and
    drop) on the
    >>>>>      on the whiteboard is shared with others or not ?
    >>>>>      >>>>
    >>>>>      >>>> Ali
    >>>>>      >>>>
    >>>>>
    >>>>>
    >>>>>
    >>>>> --
    >>>>> Best regards,
    >>>>> Maxim
    >>>
    >>> --
    >>>
    >>
    >> --
    >>
    >

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