Thanks Tom!
On Fri, Feb 18, 2022 at 12:42 PM Tom Meierjürgen <tomca...@web.de> wrote: > Acidetally again responded directly instead of adressing the > Mailinglist,so now reforwarded to the list... > > > -------- Weitergeleitete Nachricht -------- > Betreff: Re: Mac and Camera Loading But Not Available > Datum: Fri, 18 Feb 2022 16:35:30 +0100 > Von: Tom Meierjürgen <tomca...@web.de> <tomca...@web.de> > An: d...@aplustutoring.com > > Hi Dan, > > is it possible that theres an inaktive Videochatsoftware runnung in the > Background, like Skype, a Messenger with Videosupport or something like > that? If such a software keeps the Cam in use, even if not active, the cam > might be blocked by this...when i use different browsers for testing only > one browser at a time is able to use the cam,but they are able to use the > cams microphone in paralel. Guess thats a question if the cameras driver as > for another camera i use its not possible to use audio+video seperately and > with that old cam (not my commonly used logitech cam but an older philips > cam) i can only use audio+video in one browser at a time, not video only in > one browser but audio in all at once..and if skype is active in parallel or > i used another messneger with videosupport before and that is not > definitely shutdown before using a browser for OM, then the browser doen´t > get acces to either the viodeopart of the cam or the audio part.. > > > greets from cologne, > > Tom > Am 18.02.2022 um 15:14 schrieb d...@aplustutoring.com: > > Hi all. > > One of our users ran into this issue. He has an external webcam. When he > selects the webcam for either his camera or mic, or both, he gets a message > "Camera/Microphone is busy and can't be used." He tried using both Chrome > and Edge, including turning off all extensions in both browsers. > > He had been using the camera earlier with another system (Google Meet) and > it worked correctly. I had him completely shut down his computer, restart, > and then plug in the external camera. And it still didn't work. As far as I > can tell all of his permissions are correct within the browsers, and he > tried with two different browsers there must be something else telling his > computer that the camera is in use, even though it is not. > > Any ideas on how we can fix this? Thanks in advance for your help! Dan > >
