On Thu, Aug 21, 2014 at 2:34 PM, Bjoern Schiessle <[email protected]> wrote:
> Hi, > > Then my PC made successful sync, uploaded few files that were created > > recently. > > > > This morning, I went to my office PC and see that those new files are > > not syncing with error messages. the WEB GUI gives file not found > > when I click those files. > > Did you uploaded the files to a shared folder? > Do you use external storages and configured them in the admin settings? > No, this is a personal folder, there's no sharing in this server, although there are some other users. > I see the following errors in the log: > > > > Fatal index Exception: Encryption key not found for > > "/user1/files/WorkFiles/Temporary/buildddd" during attempted read via > > stream 2014-08-21T08:57:23+00:00 Fatal index Exception: > > Encryption key not found for > > "/emre/files/WorkFiles/Temporary/buildddd" during attempted read via > > stream 2014-08-21T08:57:18+00:00 Error PHP Undefined index: > > ocsid at /var/www/owncloud/lib/private/app.php#835 > > 2014-08-21T08:50:05+00:00 ErrorPHPUndefined index: ocsid > > at /var/www/owncloud/lib/private/app.php#8352014-08-21T08:49:35+00:00... > > > > So why is the encryption key not found? How can I overcome this issue? > > Is the path to the file correct? Can you check if the corresponding > keys exists? "/user1/files/WorkFiles/Temporary/buildddd" should have > following keys, if "user1" is the owner and it is not a shared > file/folder: > > - /user1/files_encryption/keyfiles/WorkFiles/Temporary/buildddd.key > - > /user1/files_encryption/share-keys/WorkFiles/Temporary/buildddd.user1.shareKey > Yes, I can see the key files are there. (ie filename.key). For the newly uploaded file, the keyfile is still carrying its old name. The filename was build.sh then when I started to see errors, I thought the .sh extension (executable) might be stuck on some permissions, so I renamed it from the web interface to buildddd. Now, the buildddd file is there, but it's key is still buildddd.sh.key. Note that other files where there are these encryption errors, the key files are there and correctly named. But the error persists. Emre
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