Hello, > On Jan 23, 2016, at 6:02 AM, Michael Parchet <[email protected]> wrote: > >
[…] > > My host ask me > > Is thème à débug module that you can turn on? > Unfortunately, we coud'nt found the error cause on our error log. > > Could you help me please > Unfortuately without a debugging error message there is not much anyone can do - it is like calling a doctor, “my chest hurts what is wrong?” …no way to tell, it could be a million things... you need to go in, the doctor needs to look at you and run some tests to get diagnostic (debugging) information to determine a cause. A 500 Error should always put something into the webserver logs. Also, if you are on shared hosting your hoster should have the webserver configured so that you have access to your logfiles for your website. If not, I would recommend changing to a webhost who does give you access so that in situations exactly like this, you are able to debug problems. Your logfiles are also useful for much more than debugging (examining traffic, website statistics, etc.) Best - — Mark
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