> More details can be found in the server log.

I guess this note in the posted message could give you a hint where to look
for possible problems.

> I'm upgrade from owncloud 8.2.1 to owncloud 9 then owncloud 10.

Why not following the previously given advise to go from 8.2.1 to 8.2.11 and
then directly to 10.0.8?

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