I was wondering if there was a tried and true method to handle form input that had been pasted from Microsoft Word which might contain "fancy" quotation marks (U+201C & U+201D aka left and right double quotation marks... see http://www.fileformat.info/info/unicode/char/201c/index.htm). Currently, if we get a form that has them in it, we store the data, and then when we display it back to the user, it renders as a question mark in the browser.
Thanks.