Hi again,

I just wanted to follow up on this.  I didn't work on this project at all 
yesterday (Thursday - the day after my email below). I was in the database 
looking at the image table when I noticed that v1 of the image in question was 
in the list,an v0 was not listed. I thought that was strange since I had all 
this trouble on Tuesday. I was able to create a normal reservation for it and 
it worked just fine.

Now, we are rebooting our server every day (during this testing period) so 
could that have "fixed" the issue I describe below?

Adam


From: Hechler, Adam [mailto:[email protected]]
Sent: Wednesday, August 22, 2012 9:29 AM
To: [email protected]
Subject: Production image not accessible

Hi everyone,

VCL 2.2.1 - VMWare Server 2 - Windows XP image.

I had a successful imaging reservation on the v0 image and installed some 
software, etc. Disconnected and chose to end the reservation, Create Image and 
Update Existing Image. v1 was successfully created.  I didn't do anything else 
that day (last Friday). Nothing done on Monday of this week.

On Tuesday morning (yesterday) I created a normal reservation for v1  and 
connected to it. Something else came up so I walked away from my computer. 
Fortunately, I checked my email at some point and see I had gotten an email 
that the reservation was going to end in 10 minutes. When I got to my computer 
there was about 3 minutes remaining. So I disconnected from the image, came 
back to Current Reservation screen and chose to end the reservation and Make 
this the Production Image.  I received an email that the reservation had 
ended... no email about making v1 the production image.  And... now I can't 
create any type of reservation for v1.  Whenever I try, all I get is the time 
grid with all green blocks. Selecting a block just takes me back to the select 
a time screen.

It looks like the automatic reservation end overwrote the make production 
process and "broke" the image. Is there any way to fix this? I've gone into 
Edit Images and made v1 the production image manually but that didn't help. I 
can still create a reservation for v0 of the image.

If it helps, the log is included from that period of time. My network 
administrator has asked that I not include any specific IP addresses so I've 
replaced all of those with x'es.

Thanks,
Adam

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