Hi Aaron, Yes. I have the administrator access to VCL system.
I look at the /var/log/vcld.log and there are lots of content in it, not sure which keywords I should search for. Could you please hint some keywords related to updating an existing base image? On Wed, Jul 23, 2014 at 1:36 PM, Aaron Peeler <[email protected]> wrote: > Hello, > > You'll need to look at the /var/log/vcld.log file for the details of > why it failed. > > Do you have access to the log file on the vcl management node? Are you > the VCL administrator for that system? Sorry, that's not clear from > your email. > > Thanks, > Aaron > > > On Wed, Jul 23, 2014 at 2:04 PM, Xiaowei Liu (Vivien) > <[email protected]> wrote: > > Hi, > > > > We are following this wiki page > > > https://cwiki.apache.org/confluence/display/VCL/Updating+an+Existing+Image > > to try to update an existing base image in our VCL system. But when we > try > > to save the image, the user kept getting the following email and the > process > > doesn't seem to work. > > > > Could someone please kindly advice what should we do about it? Does the > > administrator need to configure something manually to make it happen? > Thanks > > a lot! > > > > The email notification has the following content: > > > > "We apologize for the inconvenience. > > Your image creation of av2014_testbase has been delayed > > due to a system issue that prevented the automatic completion. > > > > The image creation request and the computing resource have > > been placed in a safe mode. The VCL system administrators > > have been notified for manual intervention. > > > > Once the issues have been resolved, you will be notified > > by the successful completion email or contacted directly > > by the VCL system administrators. > > > > If you do not receive a response within one business day, please > > reply to this email. > > > > Thank You, > > VCL Team" > > > > -- > Aaron Peeler > Program Manager > Virtual Computing Lab > NC State University > > All electronic mail messages in connection with State business which > are sent to or received by this account are subject to the NC Public > Records Law and may be disclosed to third parties. >
