;)
1. Obtain the most recent virus definitions. There are two ways to do this:- Run LiveUpdate. LiveUpdate is the easiest way to obtain virus definitions. These virus definitions have undergone full quality assurance testing by Symantec Security Response and are posted to the LiveUpdate servers one time each week (usually Wednesdays) unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, look at the Virus Definitions (LiveUpdate) line at the top of this write-up.
- Download the definitions using the Intelligent Updater. Intelligent Updater virus definitions have undergone full quality assurance testing by Symantec Security Response. They are posted on U.S. business days (Monday through Friday). They must be downloaded from the Symantec Security Response Web site and installed manually. To determine whether definitions for this threat are available by the Intelligent Updater, look at the Virus Definitions (Intelligent Updater) line at the top of this write-up.
Intelligent Updater virus definitions are available here. For detailed instructions on how to download and install the Intelligent Updater virus definitions from the Symantec Security Response Web site, click here.
2. Start Norton AntiVirus (NAV), and make sure that NAV is configured to scan all files. For instructions on how to do this, read the document How to configure Norton AntiVirus to scan all files.
3. Run a full system scan.
4. Delete all files that are detected as Backdoor.Litmus.
NOTE: If the Trojan files are currently running (in use by Windows), Norton AntiVirus (NAV) may not be able to delete them. In this situation, you must restart in Safe mode and run the scan again. All Windows 32-bit operating systems except Windows NT can be restarted in Safe mode. Read the document for your operating system.
Additional information:
Possible system changes
If the Trojan was run and a hacker executed files on the computer, it may be difficult to determine exactly what was done, even after the Trojan was removed. If you are familiar with your operating system and how to use system-repair or system-checking tools, we suggest that you fully check the system for any of these modifications and undo them. Otherwise, consider reinstalling the Windows operating system.
Write-up by: Andre Post