I'll give it a try, just give me a bit of time and I'll let you know.

cheers
andy

On Fri, Dec 4, 2020 at 9:07 AM Zoran Regvart <[email protected]> wrote:
>
> Hi Andy,
> that helps a lot, thanks! I *think* a `restartClient()` invocation
> might help if added here:
>
> https://github.com/apache/camel/blob/b140279d8235ae1aa7cf5010c0bc4945a529fe38/components/camel-salesforce/camel-salesforce-component/src/main/java/org/apache/camel/component/salesforce/internal/streaming/SubscriptionHelper.java#L174
>
> i.e. when connection was not successful, that's when that "Connect
> failure" message is logged.
>
> Would you be able to build and test that change on your end?
>
> zoran
>
> On Thu, Dec 3, 2020 at 11:01 PM Andy Stebbing <[email protected]> 
> wrote:
> >
> > The only way I could replicate the issue or at least see that a
> > connection is established but the subscription doesnt resubscribe. I
> > did the following:
> >
> > I used UFW to control the network connection so I can block it. For
> > initially starting the route I have the following UFW rule to allow
> > all connections to Salesforce IPs:
> >
> > 13.210.0.0/16              ALLOW OUT   Anywhere
> >
> > I then start the camel routes and using "lsof -i tcp" I can see the
> > established connection to Salesforce and in the logs I can see the
> > subscription to our platform events:
> >
> > lsof:
> > 192.168.1.211:55510->13.210.6.47:https (ESTABLISHED)
> >
> > Camel log:
> > 2020-12-01 16:33:45.843  INFO 78386 --- [ent@11180750-31]
> > o.a.c.c.s.i.s.SubscriptionHelper         : Subscribed to channel
> > /event/LMSUser__e
> >
> > I then disrrupt the connection using ss:
> > sudo ss -K dst 13.210.6.47
> >
> > The following occurs in the log:
> > 2020-12-01 16:46:08.942  WARN 78386 --- [ent@11180750-26]
> > o.a.c.c.s.i.s.SubscriptionHelper         : Connect failure:
> > {failure={exception=java.net.ConnectException: Connection refused,
> > message={clientId=2p21tj4qverluys8vnb9ww96hcue, advice={timeout=0},
> > channel=/meta/connect, id=14, connectionType=long-polling},
> > connectionType=long-polling}, channel=/meta/connect, id=14,
> > successful=false}
> >
> > and this successfully reconnects to Salesforce using a different IP
> > address and the subscription is still working fine.
> >
> > Now if I block all IP addresses to Salesforce using this UFW rule:
> >
> > ufw reject out to 13.210.0.0/16
> >
> > and then I issue a control bus command to restart to the Salesforce
> > route in Camel (as to not restart the java process). The following
> > happens in the log:
> >
> > 2020-12-01 16:49:58.026  INFO 78386 --- [ - ShutdownTask]
> > o.a.c.c.s.i.s.SubscriptionHelper         : Unsubscribing from channel
> > /event/LMSUser__e...
> >
> > 2020-12-01 16:51:56.340 ERROR 81511 --- [ent@11180750-30]
> > a.e.a.i.m.r.SalesforceContactEventRoutes : error
> > org.apache.camel.component.salesforce.api.SalesforceException: Error
> > subscribing to event/LMSUser__e: Connection refused..
> >
> > and now if I change the UFW rule to allow connections to Salesforce using:
> >
> > ufw allow out to 13.210.0.0/16
> >
> > I can see in the lsof connections that a connection is established and
> > I can even disrrupt it using the ss command as above and in the log it
> > reports:
> >
> > 2020-12-01 16:53:45.634  WARN 81511 --- [ent@11180750-30]
> > o.a.c.c.s.i.s.SubscriptionHelper         : Connect failure:
> > {failure={exception=java.io.EOFException:
> > HttpConnectionOverHTTP@78f09ebd::DecryptedEndPoint@38ed3138{l=/192.168.1.211:52890,r=aib--test.my.salesforce.com/13.210.4.109:443,OPEN,fill=-,flush=-,to=47747/340000},
> > message={clientId=2y01uo3aroo464hdwshfmuasq2gx, channel=/meta/connect,
> > id=9, connectionType=long-polling}, connectionType=long-polling},
> > channel=/meta/connect, id=9, successful=false}
> >
> > and it successfully reconnects using a different ip address. but the
> > event subscription never subscibes again and no events are handled
> > eventhough there is an active connection established.
> >
> > Does this expose the issue correctly? Its a bit hard to truly
> > replicate it when Salesforce goes down as its normally not just a
> > simple connection failure situation.
> >
> > thanks
> > Andy
> >
> >
> > On Tue, Dec 1, 2020 at 4:10 PM Andy Stebbing <[email protected]> 
> > wrote:
> > >
> > > Hi,
> > >   I did try it out with 3.7.0-SNAPSHOT but the outcome was the same.
> > > I'll put in a JIRA ticket and I'll provide details on how I was able
> > > to replicate the issue. I'll also post it on here.
> > >
> > > cheers
> > > andy
> > >
> > > On Mon, Nov 30, 2020 at 7:59 PM Zoran Regvart <[email protected]> wrote:
> > > >
> > > > Hi Andy,
> > > > sounds like an issue we would not encounter when developing/running
> > > > integration tests. We have a number of issues (some of them have been
> > > > fixed) relating to streaming/push APIs with Salesforce.
> > > >
> > > > Perhaps if you find that the recent versions did not fix your issue
> > > > you could contribute the logic of your custom error handler. Sounds
> > > > like you've also arrived at a setup where you can reproduce and test
> > > > the fix.
> > > >
> > > > I'm guessing it could fit within the SubscriptionHelper class.
> > > >
> > > > zoran
> > > >
> > > > On Fri, Nov 27, 2020 at 4:14 AM Andy Stebbing 
> > > > <[email protected]> wrote:
> > > > >
> > > > > Hi There,
> > > > >  I'm using the salesforce component for receiving platform events and
> > > > > have been using it for a few months and is generally quite stable.
> > > > >
> > > > > My question is around the durability of the subscription, for normal
> > > > > network dropouts or timeouts etc, it handles it very well, but
> > > > > recently Salesforce have had some big outages in my org and it causes
> > > > > the subscription to stop working without re-subscribing again.
> > > > >
> > > > > I can replicate the issue locally, running my camel route so it
> > > > > initially subscribes to the events then I firewall block the
> > > > > Salesforce destination then i restart the route. It fails and then
> > > > > unsubscribes from the events and when i open the firewall it connects
> > > > > but never re-subscribes to the events again. Any new events from
> > > > > Salesforce are not consumed and the service remains offline.
> > > > >
> > > > > I've bridged the error handler to one I've defined within the same
> > > > > camel context so that I could detect the salesforce exception when it
> > > > > happens and then to use the control bus to restart the route which
> > > > > then does the subscription. But seems like an overkill, especially if
> > > > > this is a bug that might end up being fixed.
> > > > >
> > > > > Has anyone else experienced this? Are there any solutions to get 
> > > > > around this?
> > > > >
> > > > > Many thanks!
> > > >
> > > >
> > > >
> > > > --
> > > > Zoran Regvart
>
>
>
> --
> Zoran Regvart

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