Kirk, what steps do you use to generate the API signature? 401 error means that the signature is incorrect.
Btw, command names are case sensitive, listTemplates is the right way to go. -Alena. On 4/17/13 10:19 AM, "Kirk Jantzer" <kirk.jant...@gmail.com> wrote: >ok, maybe it's not just 'listtemplates' - I've tried other commands and >get >the same 'unable to verify...' reply....thoughts?? > > >On Wed, Apr 17, 2013 at 1:13 PM, Kirk Jantzer ><kirk.jant...@gmail.com>wrote: > >> When I do the following: >> >> >> >>api?command=listTemplates&templatefilter=featured&apikey=******&response= >>json >> >> The result is the following (I have tried the API key of a domain admin >> and root admin, as well as a cookie session after GUI login - all >>yielded >> same result): >> >> { "listtemplatesresponse" : >>{"uuidList":[],"errorcode":401,"errortext":"unable to verify user >>credentials and/or request signature"} } >> >> >> Per this forum post, there was a suggestion to change the case of the >> commands - that changed the output, but still didn't work: >> >> >> >>api?command=listtemplates&templatefilter=featured&apikey=******&response= >>json >> >> { "errorresponse" : {"uuidList":[],"errorcode":432,"errortext":"The >>given command does not exist"} } >> >> > > >-- >Regards, > >Kirk Jantzer >c: (678) 561-5475 >