Take a look at https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,+Secondary+storage+troubleshooting
It should help you troubleshoot SSVM issues. Regards Geoff Higginbottom CTO / Cloud Architect D: +44 20 3603 0542<tel:+442036030542> | S: +44 20 3603 0540<tel:+442036030540> | M: +447968161581<tel:+447968161581> geoff.higginbot...@shapeblue.com<mailto:geoff.higginbot...@shapeblue.com> | www.shapeblue.com ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS On 10 Oct 2013, at 12:13, "Chirag Choudhary" <chirag200...@gmail.com<mailto:chirag200...@gmail.com>> wrote: Hi, thanks @Hiroki with the new iso both of my systems VMs are up. But i am facing another problem while adding new Templates and ISO images, The templated are added in the UI and shows template registered but in a few seconds after refreshing the UI they are gone, only system temoplate remains. I checked the secondary storage, cloudstack is creating new folders and template.properties files but no qcow/iso image and the properties files are all empty. here are logs while adding ubuntu 12.04 iso to the template iso 2013-10-10 16:33:13,761 DEBUG [agent.transport.Request] (AgentManager-Handler-13:null) Seq 3-2022179871: Processing: { Ans: , MgmtId: 181122461670954, via: 3, Ver: v1, Flags: 10, [{"com.cloud.agent.api.storage.DownloadAnswer":{"jobId":"830812cb-abc1-44ae-a0c4-c1f1ddf9ed24","downloadPct":0,"errorString":"Connection refused","downloadStatus":"DOWNLOAD_ERROR","downloadPath":"/mnt/SecStorage/870569f8-ac26-35e0-bc9a-6728912ae642/template/tmpl/2/207/dnld6540943554975655823tmp_","installPath":"template/tmpl/2/207","templateSize":0,"templatePhySicalSize":0,"result":true,"details":"Connection refused","wait":0}}] } http://pastebin.centos.org/4911/ Who is refusing connection and from whom ? yet more logs http://pastebin.centos.org/4906/ Thanks & Regards On Wed, Oct 9, 2013 at 6:54 PM, Hiroki Ohashi <silvernsh...@gmail.com<mailto:silvernsh...@gmail.com>>wrote: Hi Chirg It seems that old System VM template cause this error. System VM template is updated at version 4.2.0, so old System VM template is useless. You have to download new System VM template. However, wrong urls are written in installation guide of 4.2.0 and there's no notice in release notes of 4.2.0 "3.1. Upgrade from 4.1.x to 4.2.0". Correct ones are below. Xenserver: http://download.cloud.com/templates/4.2/systemvmtemplate-2013-07-12-master-xen.vhd.bz2 KVM: http://download.cloud.com/templates/4.2/systemvmtemplate-2013-06-12-master-kvm.qcow2.bz2 VMware: http://download.cloud.com/templates/4.2/systemvmtemplate-4.2-vh7.ova At least, Sysmte VM template for KVM works fine. best regards 2013/10/9 Chirag Choudhary <chirag200...@gmail.com<mailto:chirag200...@gmail.com>>: Hi, I create a new zone, pod, cluster and added a KVM(RHEL 6.4) host , But the two System VMs are not coming up, throwing the error : 1. com.cloud.exception.AgentUnavailableException: Resource [Host:3] is unreachable: Host 3: Unable to start instance due to Unable to start VM[SecondaryStorageVm|s-102-VM] due to error in finalizeStart, not retrying I tried to login in the VMs but not able to , I used nmap to scan for IPs of VMs there was no host up with the IP assigned by cloudstack, neither the local 169.254.*.* nor the internal and external IPs. detailed logs: Management Server logs from: /var/log/cloudstack/management/management-server.log http://pastebin.com/aXjazPb3 KVM host logs from: /var/log/cloudstack/agent/agent.log http://pastebin.com/WzYveDpi How to fix this issue ? Thanks & Regards, -- Chirag Choudhary, Software Engineer -- 大橋 宏樹 mail: silvernsh...@gmail.com<mailto:silvernsh...@gmail.com> TEL: 080-5493-8347 -- Chirag Choudhary, Software Engineer This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
