You should be able to view the console of your instance through the cloudstack 
UI. This should let you see what's happening on it.

> On 23 Nov 2013, at 13:11, Du Jun <dj199...@gmail.com> wrote:
> 
> Hi Hamilton,
> Now I can't access my VM via ssh,so I am unable to control my
> vm.Please tell me how to unmount VM's ISO install media in my host?
> 
> ----
> Best regards,
> Frank
> 
> 2013/11/23, Du Jun <dj199...@gmail.com>:
>> Hi Hamilton,
>> I think you are right!
>> 
>> But how can I prevent it reinstalling?I need to unmount ISO install
>> media and don't want to reinstall because there are a lot of important
>> informations in my VM.
>> 
>> Would you please tell me how to prevent things from bad to worse?Many
>> thanks!
>> 
>> -----
>> Best regards,
>> Frank
>> 
>> 2013/11/23, Sean Hamilton <s...@seanhamilton.co.uk>:
>>> Did you un mount the ISO before stopping/starting your instance? Sounds
>>> like
>>> it's just trying to reinstall because your instance is booting from the
>>> ISO
>>> install media.
>>> 
>>>> On 23 Nov 2013, at 12:28, Du Jun <dj199...@gmail.com> wrote:
>>>> 
>>>> Hi all,
>>>> I booted a VM via ISO and then stoped it.When I start it again and I
>>>> found myself in front of VM OS reinstalling.That means,when I stop a
>>>> VM booting via ISO,I will lose anything in the disk.It's too awful! Is
>>>> my understanding correct?If so,is the root-disk of VM ephemeral?
>>>> 
>>>> -----
>>>> Thank you!
>> 

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