Hi Jason, You would need to look at logs to work out how this happened, but to fix it you would simply need to find the affected instances in the cloud.vm_instance table in the DB, and then change the state from 'Stopped' to 'Running'
Regards Geoff Higginbottom D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581 [email protected] -----Original Message----- From: STEENBLIK Jason [mailto:[email protected]] Sent: 14 May 2014 11:34 To: [email protected] Subject: Incorrect Instance State Hi All, A number of my instances are incorrectly reporting state "Stopped" and are actually running. The user has told me that he did not initiate a stop of the instances, and is happy they are running, although now the reported state is wrong and misleading. Anyone have any ideas why this would happen, and how I can update the state to properly reflect the fact that these instances are running? Many Thanks, Jason =========== The Leonteq Mail Gateway made the following annotation =========== This e-mail is confidential. If you are not the intended recipient, you should not copy it, re-transmit it, use it or disclose its contents, but should return it to the sender immediately and delete the copy from your system. Leonteq Securities is not responsible for, nor endorses, any opinion, recommendation, conclusion, solicitation, offer or agreement or any information contained in this communication. Leonteq Securities cannot accept any responsibility for the accuracy or completeness of this message as it has been transmitted over a public network. If you suspect that the message may have been intercepted or amended, please call the sender. Should you require any further information, please contact the Compliance Manager on [email protected]<mailto:[email protected]>. ============================================================================== Find out more about ShapeBlue and our range of CloudStack related services IaaS Cloud Design & Build<http://shapeblue.com/iaas-cloud-design-and-build//> CSForge – rapid IaaS deployment framework<http://shapeblue.com/csforge/> CloudStack Consulting<http://shapeblue.com/cloudstack-consultancy/> CloudStack Infrastructure Support<http://shapeblue.com/cloudstack-infrastructure-support/> CloudStack Bootcamp Training Courses<http://shapeblue.com/cloudstack-training/> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
