Thanks for getting back. We'll check those to see if we can get to the root problem. In the meantime, I deleted the VM instance and created a new one. Extraction works from the new instance, so I'm thinking something happened to the old one during a server outage.
On Wed, Jun 18, 2014 at 7:31 PM, Nitin Mehta <nitin.me...@citrix.com> wrote: > Can you please check the MS logs why it failed to copy the volume ? > > Is there a DB entry for this volume in volume_store_ref table ? > > Thanks, > -Nitin > > On 18/06/14 3:18 PM, "chris" <cdca...@gmail.com> wrote: > > >I'm getting the following error when trying extractVolume: > > > > <errorcode>530</errorcode> > > <errortext>Failed to copy the volume from the source primary storage > >pool to secondary storage.</errortext> > > > >This IS a volume that's been downloaded before. I found a bug report for > >4.2.0 where this was an issue, but it looks like it's been fixed, and I'm > >using 4.2.1. Is this still an issue for the release code? How do I go in > >and look for more info? > > > >Referenced bug report: > >https://issues.apache.org/jira/browse/CLOUDSTACK-3510 > > > >Thanks, > >Chris > >
