Thanks for getting back.

We'll check those to see if we can get to the root problem. In the
meantime, I deleted the VM instance and created a new one. Extraction works
from the new instance, so I'm thinking something happened to the old one
during a server outage.


On Wed, Jun 18, 2014 at 7:31 PM, Nitin Mehta <nitin.me...@citrix.com> wrote:

> Can you please check the MS logs why it failed to copy the volume ?
>
> Is there a DB entry for this volume in volume_store_ref table ?
>
> Thanks,
> -Nitin
>
> On 18/06/14 3:18 PM, "chris" <cdca...@gmail.com> wrote:
>
> >I'm getting the following error when trying extractVolume:
> >
> >    <errorcode>530</errorcode>
> >    <errortext>Failed to copy the volume from the source primary storage
> >pool to secondary storage.</errortext>
> >
> >This IS a volume that's been downloaded before. I found a bug report for
> >4.2.0 where this was an issue, but it looks like it's been fixed, and I'm
> >using 4.2.1. Is this still an issue for the release code? How do I go in
> >and look for more info?
> >
> >Referenced bug report:
> >https://issues.apache.org/jira/browse/CLOUDSTACK-3510
> >
> >Thanks,
> >Chris
>
>

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