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-------- Original message --------
From: taufique shaikh <[email protected]>
Date: 04/07/2014 15:19 (GMT+05:30)
To: Vihar <[email protected]>
Subject: RE: CloudStack 4.3 error while addin device
Please check attach log file as required, look forward to hear from you soon..!
Thank you.
Date: Fri, 4 Jul 2014 02:39:25 +0530
Subject: Re: CloudStack 4.3 error while addin device
From: [email protected]
To: [email protected]
HI
You can see the log files under
/var/log/cloudstack/management/management-server.log. The logs can be copied to
your desktop by using WinSCP.
Once you have collected the log files you can attach the same in email.
Regards
Vihar K
On Fri, Jul 4, 2014 at 2:28 AM, taufique shaikh <[email protected]> wrote:
Hii,
Attach is the error messae I am havin while addin Netscaler device..!
Can you confirm how and where I can collect log...
My Cloustack IP is : 10.0.0.10/24
Netscaler VM Installed with SSL OFFLoadin License : Accessible on 10.0.0.158/24
While addin am followin below process
Infrastructure --> Zone --> ZoneName --> Physical Network --> Network Service
Provider --> Netscaler --> Add Device
IP : 10.0.0.158
user: nsroot
pass : nsroot
Type : Netscaler VPX LoadBalancer
Interface Public : 1/1
Interface Private : 1/1
When I say create after few secs I have attach error every time..!
Thank you.
> Date: Fri, 4 Jul 2014 01:57:44 +0530
> Subject: Re: CloudStack 4.3 error while addin device
> From: [email protected]
> To: [email protected]
>
> Hi Taufique,
>
> Could you able to provide us the log files and the screenshot of the error
> message that your are receiving
>
> Regards
> Vihar Parameswaran
>
>
> On Fri, Jul 4, 2014 at 12:10 AM, taufique shaikh <[email protected]>
> wrote:
>
> >
> > Hi there,
> >
> > I have just started testin with cloudstack, install version 4.3 and able
> > to create zone, pod, clusted , host and vm successfully.
> > I am usin XEN Server Hypervision, I have intall Netscaler VM and tryin to
> > add the same in Cloudstack
> >
> > For addin I am usin below path
> > Infrastructure --> Zone --> ZoneName --> Physical Network --> Network
> > Service Provider.
> >
> > When I am addin Netscaler IP with username and pass am havin attach error.
> >
> > "Java.Lan.nullpointremoteexception"
> >
> > Both cloudstack VM and Netscaler VM are on same subnet of 10.0.0.x/24.
> >
> > *Can you please confirm what this error is and how do I resolve the
> > same..!*
> > *Your support is hihly appreciated..!*
> >
> > Thank you.
> >
> >
2014-07-04 16:05:57,784 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-15:null) SeqA 16-21730: Sending Seq 16-21730: { Ans: ,
MgmtId: 52230216006, via: 16, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] }
2014-07-04 16:05:58,567 DEBUG [c.c.s.StatsCollector]
(StatsCollector-3:ctx-1dc26e2b) StorageCollector is running...
2014-07-04 16:05:58,645 DEBUG [c.c.a.t.Request] (StatsCollector-3:ctx-1dc26e2b)
Seq 15-1738671110: Received: { Ans: , MgmtId: 52230216006, via: 15, Ver: v1,
Flags: 10, { GetStorageStatsAnswer } }
2014-07-04 16:05:58,647 DEBUG [c.c.a.m.DirectAgentAttache]
(DirectAgent-298:ctx-b84dc920) Seq 1-496372222: Executing request
2014-07-04 16:05:59,178 DEBUG [c.c.a.m.DirectAgentAttache]
(DirectAgent-298:ctx-b84dc920) Seq 1-496372222: Response Received:
2014-07-04 16:05:59,178 DEBUG [c.c.a.t.Request] (StatsCollector-3:ctx-1dc26e2b)
Seq 1-496372222: Received: { Ans: , MgmtId: 52230216006, via: 1, Ver: v1,
Flags: 10, { GetStorageStatsAnswer } }
2014-07-04 16:06:01,337 DEBUG [c.c.s.s.SecondaryStorageManagerImpl]
(secstorage-1:ctx-8f746343) Zone 1 is ready to launch secondary storage VM
2014-07-04 16:06:01,377 DEBUG [c.c.c.ConsoleProxyManagerImpl]
(consoleproxy-1:ctx-1d8f0015) Zone 1 is ready to launch console proxy
2014-07-04 16:06:07,780 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-2:null) SeqA 16-21731: Processing Seq 16-21731: { Cmd ,
MgmtId: -1, via: 16, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":88,"_loadInfo":"{\n
\"connections\": []\n}","wait":0}}] }
2014-07-04 16:06:07,784 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-2:null) SeqA 16-21731: Sending Seq 16-21731: { Ans: ,
MgmtId: 52230216006, via: 16, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] }
2014-07-04 16:06:10,187 DEBUG [c.c.a.ApiServlet]
(catalina-exec-21:ctx-0035d5f2) ===START=== 10.10.10.210 -- GET
command=addNetworkServiceProvider&name=Netscaler&physicalnetworkid=ec385101-2487-4855-982b-a6856cc544ef&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D&_=1404450432290
2014-07-04 16:06:10,212 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(catalina-exec-21:ctx-0035d5f2 ctx-96b30ca9) submit async job-1084, details:
AsyncJobVO {id:1084, userId: 2, accountId: 2, instanceType:
PhysicalNetworkServiceProvider, instanceId: 17, cmd:
org.apache.cloudstack.api.command.admin.network.AddNetworkServiceProviderCmd,
cmdInfo:
{"id":"17","response":"json","physicalnetworkid":"ec385101-2487-4855-982b-a6856cc544ef","sessionkey":"QkQ9hH6q0UMv/rcyhG9ApVMSvAo\u003d","cmdEventType":"SERVICE.PROVIDER.CREATE","ctxUserId":"2","name":"Netscaler","httpmethod":"GET","_":"1404450432290","ctxAccountId":"2","ctxStartEventId":"13964"},
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result:
null, initMsid: 52230216006, completeMsid: null, lastUpdated: null, lastPolled:
null, created: null}
2014-07-04 16:06:10,212 INFO [o.a.c.f.j.i.AsyncJobMonitor]
(Job-Executor-37:ctx-8a474b6c) Add job-1084 into job monitoring
2014-07-04 16:06:10,212 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(Job-Executor-37:ctx-8a474b6c) Executing AsyncJobVO {id:1084, userId: 2,
accountId: 2, instanceType: PhysicalNetworkServiceProvider, instanceId: 17,
cmd:
org.apache.cloudstack.api.command.admin.network.AddNetworkServiceProviderCmd,
cmdInfo:
{"id":"17","response":"json","physicalnetworkid":"ec385101-2487-4855-982b-a6856cc544ef","sessionkey":"QkQ9hH6q0UMv/rcyhG9ApVMSvAo\u003d","cmdEventType":"SERVICE.PROVIDER.CREATE","ctxUserId":"2","name":"Netscaler","httpmethod":"GET","_":"1404450432290","ctxAccountId":"2","ctxStartEventId":"13964"},
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result:
null, initMsid: 52230216006, completeMsid: null, lastUpdated: null, lastPolled:
null, created: null}
2014-07-04 16:06:10,212 DEBUG [c.c.a.ApiServlet] (catalina-exec-21:ctx-0035d5f2
ctx-96b30ca9) ===END=== 10.10.10.210 -- GET
command=addNetworkServiceProvider&name=Netscaler&physicalnetworkid=ec385101-2487-4855-982b-a6856cc544ef&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D&_=1404450432290
2014-07-04 16:06:10,255 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(Job-Executor-37:ctx-8a474b6c ctx-96b30ca9) Complete async job-1084, jobStatus:
SUCCEEDED, resultCode: 0, result:
org.apache.cloudstack.api.response.ProviderResponse/networkserviceprovider/{"name":"Netscaler","physicalnetworkid":"ec385101-2487-4855-982b-a6856cc544ef","state":"Disabled","id":"9c4f8e6d-f4a8-43fe-b0fa-6b2450b6832d","servicelist":["Firewall","Lb","StaticNat"]}
2014-07-04 16:06:10,262 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(Job-Executor-37:ctx-8a474b6c) Done executing
org.apache.cloudstack.api.command.admin.network.AddNetworkServiceProviderCmd
for job-1084
2014-07-04 16:06:10,265 INFO [o.a.c.f.j.i.AsyncJobMonitor]
(Job-Executor-37:ctx-8a474b6c) Remove job-1084 from job monitoring
2014-07-04 16:06:10,812 DEBUG [c.c.n.r.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:ctx-1c846a02) Found 4 routers to update status.
2014-07-04 16:06:10,813 DEBUG [c.c.n.r.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:ctx-1c846a02) Found 0 networks to update RvR status.
2014-07-04 16:06:12,781 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-4:null) SeqA 16-21732: Processing Seq 16-21732: { Cmd ,
MgmtId: -1, via: 16, Ver: v1, Flags: 11,
[{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":88,"_loadInfo":"{\n
\"connections\": []\n}","wait":0}}] }
2014-07-04 16:06:12,804 DEBUG [c.c.a.m.AgentManagerImpl]
(AgentManager-Handler-4:null) SeqA 16-21732: Sending Seq 16-21732: { Ans: ,
MgmtId: 52230216006, via: 16, Ver: v1, Flags: 100010,
[{"com.cloud.agent.api.AgentControlAnswer":{"result":true,"wait":0}}] }
2014-07-04 16:06:13,338 DEBUG [c.c.a.ApiServlet]
(catalina-exec-10:ctx-dcc13e2b) ===START=== 10.10.10.210 -- GET
command=queryAsyncJobResult&jobId=40b619d0-bd91-4ab8-b586-909fb51e2885&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D&_=1404450435461
2014-07-04 16:06:13,359 DEBUG [c.c.a.ApiServlet] (catalina-exec-10:ctx-dcc13e2b
ctx-851256e0) ===END=== 10.10.10.210 -- GET
command=queryAsyncJobResult&jobId=40b619d0-bd91-4ab8-b586-909fb51e2885&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D&_=1404450435461
2014-07-04 16:06:13,367 DEBUG [c.c.a.ApiServlet]
(catalina-exec-24:ctx-1e0ecf1d) ===START=== 10.10.10.210 -- POST
command=addNetscalerLoadBalancer&physicalnetworkid=ec385101-2487-4855-982b-a6856cc544ef&username=nsroot&networkdevicetype=NetscalerVPXLoadBalancer&gslbprovider=false&gslbproviderpublicip=&gslbproviderprivateip=&url=https%3A%2F%2F10.0.0.158%3Fpublicinterface%3D1%2F1%26privateinterface%3D1%2F2%26numretries%3D2%26lbdevicededicated%3Dfalse&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D
2014-07-04 16:06:13,383 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(catalina-exec-24:ctx-1e0ecf1d ctx-7865b698) submit async job-1085, details:
AsyncJobVO {id:1085, userId: 2, accountId: 2, instanceType: None, instanceId:
null, cmd: com.cloud.api.commands.AddNetscalerLoadBalancerCmd, cmdInfo:
{"physicalnetworkid":"ec385101-2487-4855-982b-a6856cc544ef","sessionkey":"QkQ9hH6q0UMv/rcyhG9ApVMSvAo\u003d","cmdEventType":"PHYSICAL.LOADBALANCER.ADD","gslbprovider":"false","ctxUserId":"2","httpmethod":"POST","gslbproviderpublicip":"","password":"nsroot","url":"https://10.0.0.158?publicinterface\u003d1/1\u0026privateinterface\u003d1/2\u0026numretries\u003d2\u0026lbdevicededicated\u003dfalse","response":"json","username":"nsroot","networkdevicetype":"NetscalerVPXLoadBalancer","gslbproviderprivateip":"","ctxAccountId":"2","ctxStartEventId":"13968"},
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result:
null, initMsid: 52230216006, completeMsid: null, lastUpdated: null, lastPolled:
null, created: null}
2014-07-04 16:06:13,383 INFO [o.a.c.f.j.i.AsyncJobMonitor]
(Job-Executor-38:ctx-29680cd2) Add job-1085 into job monitoring
2014-07-04 16:06:13,383 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(Job-Executor-38:ctx-29680cd2) Executing AsyncJobVO {id:1085, userId: 2,
accountId: 2, instanceType: None, instanceId: null, cmd:
com.cloud.api.commands.AddNetscalerLoadBalancerCmd, cmdInfo:
{"physicalnetworkid":"ec385101-2487-4855-982b-a6856cc544ef","sessionkey":"QkQ9hH6q0UMv/rcyhG9ApVMSvAo\u003d","cmdEventType":"PHYSICAL.LOADBALANCER.ADD","gslbprovider":"false","ctxUserId":"2","httpmethod":"POST","gslbproviderpublicip":"","password":"nsroot","url":"https://10.0.0.158?publicinterface\u003d1/1\u0026privateinterface\u003d1/2\u0026numretries\u003d2\u0026lbdevicededicated\u003dfalse","response":"json","username":"nsroot","networkdevicetype":"NetscalerVPXLoadBalancer","gslbproviderprivateip":"","ctxAccountId":"2","ctxStartEventId":"13968"},
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result:
null, initMsid: 52230216006, completeMsid: null, lastUpdated: null, lastPolled:
null, created: null}
2014-07-04 16:06:13,383 DEBUG [c.c.a.ApiServlet] (catalina-exec-24:ctx-1e0ecf1d
ctx-7865b698) ===END=== 10.10.10.210 -- POST
command=addNetscalerLoadBalancer&physicalnetworkid=ec385101-2487-4855-982b-a6856cc544ef&username=nsroot&networkdevicetype=NetscalerVPXLoadBalancer&gslbprovider=false&gslbproviderpublicip=&gslbproviderprivateip=&url=https%3A%2F%2F10.0.0.158%3Fpublicinterface%3D1%2F1%26privateinterface%3D1%2F2%26numretries%3D2%26lbdevicededicated%3Dfalse&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D
2014-07-04 16:06:13,412 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(Job-Executor-38:ctx-29680cd2) Complete async job-1085, jobStatus: FAILED,
resultCode: 530, result:
org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed
to log in to Netscaler device at 10.0.0.158 due to
java.lang.NullPointerException"}
2014-07-04 16:06:13,418 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl]
(Job-Executor-38:ctx-29680cd2) Done executing
com.cloud.api.commands.AddNetscalerLoadBalancerCmd for job-1085
2014-07-04 16:06:13,420 INFO [o.a.c.f.j.i.AsyncJobMonitor]
(Job-Executor-38:ctx-29680cd2) Remove job-1085 from job monitoring
2014-07-04 16:06:14,700 DEBUG [c.c.s.StatsCollector]
(StatsCollector-1:ctx-49fdb7e1) VmStatsCollector is running...
2014-07-04 16:06:14,714 DEBUG [c.c.a.m.DirectAgentAttache]
(DirectAgent-66:ctx-a7603b29) Seq 1-496372223: Executing request
2014-07-04 16:06:14,835 DEBUG [c.c.h.x.r.CitrixResourceBase]
(DirectAgent-66:ctx-a7603b29) Vm cpu utilization 1.2325000000000002
2014-07-04 16:06:14,835 DEBUG [c.c.h.x.r.CitrixResourceBase]
(DirectAgent-66:ctx-a7603b29) Vm cpu utilization 7.9575000000000005
2014-07-04 16:06:14,835 DEBUG [c.c.h.x.r.CitrixResourceBase]
(DirectAgent-66:ctx-a7603b29) Vm cpu utilization 1.68
2014-07-04 16:06:14,873 DEBUG [c.c.a.m.DirectAgentAttache]
(DirectAgent-66:ctx-a7603b29) Seq 1-496372223: Response Received:
2014-07-04 16:06:14,873 DEBUG [c.c.a.t.Request] (StatsCollector-1:ctx-49fdb7e1)
Seq 1-496372223: Received: { Ans: , MgmtId: 52230216006, via: 1, Ver: v1,
Flags: 10, { GetVmStatsAnswer } }
2014-07-04 16:06:14,880 DEBUG [c.c.a.m.DirectAgentAttache]
(DirectAgent-191:ctx-ee3fdf26) Seq 7-2034174750: Executing request
2014-07-04 16:06:15,063 DEBUG [c.c.h.x.r.CitrixResourceBase]
(DirectAgent-191:ctx-ee3fdf26) Vm cpu utilization 0.8975000000000001
2014-07-04 16:06:15,063 DEBUG [c.c.h.x.r.CitrixResourceBase]
(DirectAgent-191:ctx-ee3fdf26) Vm cpu utilization 2.0324999999999998
2014-07-04 16:06:15,063 DEBUG [c.c.h.x.r.CitrixResourceBase]
(DirectAgent-191:ctx-ee3fdf26) Vm cpu utilization 0.9125000000000001
2014-07-04 16:06:15,094 DEBUG [c.c.a.m.DirectAgentAttache]
(DirectAgent-191:ctx-ee3fdf26) Seq 7-2034174750: Response Received:
2014-07-04 16:06:15,094 DEBUG [c.c.a.t.Request] (StatsCollector-1:ctx-49fdb7e1)
Seq 7-2034174750: Received: { Ans: , MgmtId: 52230216006, via: 7, Ver: v1,
Flags: 10, { GetVmStatsAnswer } }
2014-07-04 16:06:16,395 DEBUG [c.c.a.ApiServlet]
(catalina-exec-23:ctx-3ce5c217) ===START=== 10.10.10.210 -- GET
command=queryAsyncJobResult&jobId=07cea998-7dee-4252-98ec-00693e51c293&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D&_=1404450438516
2014-07-04 16:06:16,414 DEBUG [c.c.a.ApiServlet] (catalina-exec-23:ctx-3ce5c217
ctx-0f6f4d7e) ===END=== 10.10.10.210 -- GET
command=queryAsyncJobResult&jobId=07cea998-7dee-4252-98ec-00693e51c293&response=json&sessionkey=QkQ9hH6q0UMv%2FrcyhG9ApVMSvAo%3D&_=1404450438516
