Your template should have the password reset script.i.e you have to built your template with this script.
Please refer below link: https://people.apache.org/~ke4qqq/docs2/en-US/Apache_CloudStack/4.0/html/Admin_Guide/add-password-management-to-templates.html regards sadhu -----Original Message----- From: tejas.sh...@frontier.in [mailto:tejas.sh...@frontier.in] Sent: 07 August 2014 15:11 To: users Subject: Reset password configuration Hi All, I have created a windows template with xentools installation. While creating template i have checked Password reset option. but when i deploy VM from template and when i select "reset password" icon It shows new password but password is not being reset. Am i missing some configuration changes? Thanks and regards, Tejas