Hi all,
we are trying to upgrade a cloustack 4.3 installation to a 4.4 version. Manager and agents (and ssvm and cpvm) runs in a new version and seems to be OK but virtual routers are still 4.3.0.

I tried to reboot a router but this does not restart it gives me these error messages:

...
2014-08-27 10:50:01,328 DEBUG [c.c.a.t.Request] (AgentManager-Handler-5:null) Seq 1-7961519716260912076: Processing: { Ans: , MgmtId: 240206110326297, via: 1, Ver: v1, Flags: 10, [{"com.cloud.agent.api.Answer":{"result":false,"details":"No enum constant com.cloud.hypervisor.kvm.resource.LibvirtVMDef.DiskDef.diskCacheMode.none","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}},{"com.cloud.agent.api.Answer":{"result":false,"details":"Stopped by previous failure","wait":0}}] } 2014-08-27 10:50:01,328 DEBUG [c.c.a.t.Request] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121 ctx-2cd18d35) Seq 1-7961519716260912076: Received: { Ans: , MgmtId: 240206110326297, via: 1, Ver: v1, Flags: 10, { Answer, Answer, Answer, Answer, Answer, Answer, Answer, Answer, Answer, Answer, Answer, Answer, Answer } } 2014-08-27 10:50:01,367 ERROR [c.c.v.VirtualMachineManagerImpl] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121 ctx-2cd18d35) Failed to start instance VM[DomainRouter|r-12-VM] com.cloud.utils.exception.CloudRuntimeException: Unable to get answer that is of class com.cloud.agent.api.StartAnswer
        at com.cloud.agent.manager.Commands.getAnswer(Commands.java:80)
at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:1019) at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:5190)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
...

2014-08-27 10:50:01,829 DEBUG [c.c.c.CapacityManagerImpl] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121 ctx-2cd18d35) release mem from host: 1, old used: 2952790016,reserved: 0, total: 50640633856; new used: 2818572288,reserved:0; movedfromreserved: false,moveToReserveredfalse 2014-08-27 10:50:01,865 ERROR [c.c.v.VmWorkJobHandlerProxy] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121 ctx-2cd18d35) Invocation exception, caused by: com.cloud.exception.AgentUnavailableException: Resource [Host:1] is unreachable: Host 1: Unable to start instance due to Unable to get answer that is of class com.cloud.agent.api.StartAnswer 2014-08-27 10:50:01,866 INFO [c.c.v.VmWorkJobHandlerProxy] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121 ctx-2cd18d35) Rethrow exception com.cloud.exception.AgentUnavailableException: Resource [Host:1] is unreachable: Host 1: Unable to start instance due to Unable to get answer that is of class com.cloud.agent.api.StartAnswer 2014-08-27 10:50:01,866 DEBUG [c.c.v.VmWorkJobDispatcher] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121) Done with run of VM work job: com.cloud.vm.VmWorkStart for VM 12, job origin: 120 2014-08-27 10:50:01,867 ERROR [c.c.v.VmWorkJobDispatcher] (Work-Job-Executor-13:ctx-3a10ee96 job-120/job-121) Unable to complete AsyncJobVO {id:121, userId: 2, accountId: 2, instanceType: null, instanceId: null, cmd: com.cloud.vm.VmWorkStart, cmdInfo: rO0ABXNyABhjb20uY2xvdWQudm0uVm1Xb3JrU3RhcnR9cMGsvxz73gIAC0oABGRjSWRMAAZhdm9pZHN0ADBMY29tL2Nsb3VkL2RlcGxveS9EZXBsb3ltZW50UGxhbm5lciRFeGNsdWRlTGlzdDtMAAljbHVzdGVySWR0ABBMamF2YS9sYW5nL0xvbmc7TAAGaG9zdElkcQB-AAJMAAtqb3VybmFsTmFtZXQAEkxqYXZhL2xhbmcvU3RyaW5nO0wAEXBoeXNpY2FsTmV0d29ya0lkcQB-AAJMAAdwbGFubmVycQB-AANMAAVwb2RJZHEAfgACTAAGcG9vbElkcQB-AAJMAAlyYXdQYXJhbXN0AA9MamF2YS91dGlsL01hcDtMAA1yZXNlcnZhdGlvbklkcQB-AAN4cgATY29tLmNsb3VkLnZtLlZtV29ya5-ZtlbwJWdrAgAESgAJYWNjb3VudElkSgAGdXNlcklkSgAEdm1JZEwAC2hhbmRsZXJOYW1lcQB-AAN4cAAAAAAAAAACAAAAAAAAAAIAAAAAAAAADHQAGVZpcnR1YWxNYWNoaW5lTWFuYWdlckltcGwAAAAAAAAAAHBwcHBwcHBwc3IAEWphdmEudXRpbC5IYXNoTWFwBQfawcMWYNEDAAJGAApsb2FkRmFjdG9ySQAJdGhyZXNob2xkeHA_QAAAAAAADHcIAAAAEAAAAAF0AA5SZXN0YXJ0TmV0d29ya3QAP3JPMEFCWE55QUJGcVlYWmhMbXhoYm1jdVFtOXZiR1ZoYnMwZ2NvRFZuUHJ1QWdBQldnQUZkbUZzZFdWNGNBRXhw, cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result: null, initMsid: 240206110326297, completeMsid: null, lastUpdated: null, lastPolled: null, created: Wed Aug 27 10:49:59 CEST 2014}, job origin:120 com.cloud.exception.AgentUnavailableException: Resource [Host:1] is unreachable: Host 1: Unable to start instance due to Unable to get answer that is of class com.cloud.agent.api.StartAnswer at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:1105) at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:5190)
....

I tried to destroy the router but the new one fails to start in the same way.

The other router (4.3.0 version) is still working but I have not tried to restart it.

Of course the vmon the network with the router ko can not get out of the network.

Management run on ubuntu 12.04, Agents run on ubuntu 14.04. In another similar installation of cloudstack 4.3 it's all quite ok (I found a problem with a guest network, see 'Unable to start a VM due to insufficient capacity' precedent mailing list messages).

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