Yiping, The specific problem covered by that note was solved a long time ago. Timeouts can be caused by a number of things, and if the entire NetApp cluster went offline, the XenServer host would be impacted. Since you are experiencing a host reboot when this happens, I suspect you have XenServer HA enabled with the heartbeat on the same NetApp cluster. In that case, HA would detect the storage failure and fence the XenServer host.
The solution here would be to understand why your NetApp cluster failed during scheduled maintenance. Something in your configuration has created a single point of failure. If you've enabled HA, I also would like to understand why you've chosen to do that. Going slightly commercial for a second, I would also advise you to look into a commercial support contract for your production XenServer hosts. That team is going to be able to go deeper, and much quicker, when production issues arise than this list. NetApp and XenServer is used in a very large number of deployments, so if there is something wrong they'll be more likely to know. For example, there could be a set of XenServer or OnTap patches to help sort this out. -tim On Fri, Feb 13, 2015 at 7:36 PM, Yiping Zhang <yzh...@marketo.com> wrote: > Hi, all: > > I am wondering if any one is running their CloudStack in production > deployments with XenServer 6.2 + NetApp clusters ? > > Recently, in our non production deployment (rhel 6.6 + CS 4.3.0 + > XenServer 6.2 cluster + NetApp cluster), all our XenServer rebooted > automatically because of NFS timeout, when our NetApp cluster failover > happened during a scheduled filer maintenance. My google search turned up > this Citrix hot fix: http://support.citrix.com/article/CTX135623 for > XenServer 6.0.2, and this post about XenServer 6.2: > http://www.gossamer-threads.com/lists/xen/devel/320020 . > > Obviously the problem still exists for XenServer 6.2 and we are very > concerned about going to production deployment based on this technology > stack. > > If anyone has a similar setup, please share your experiences. > > Thanks, > > Yiping > > >