Hi,

You can have a look in the snapshot table under the status column in the DB
Also based on the resource error you got , I would also check the resource 
limits for the account creating the snapshots.

Regards
Glenn



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-----Original Message-----
From: Sonali Jadhav [mailto:son...@servercentralen.se]
Sent: Wednesday, 13 January 2016 9:19 AM
To: users@cloudstack.apache.org
Subject: ACS 4.5.1, snapshot is stuck in "BackingUp" state

Hi,

I am running ACS 4.5.1, with two management servers. I was replacing expiring 
certificate with new one, for which I had to restart management services. But 
there was one recurring snapshot running, which is now stuck at "BackingUp" 
state. I want to delete it but I can't because of its status.

Its hourly recurring snapshot. Normally, it deletes oldest one to create new 
snapshot. But since, this one is stuck at "BackingUp" state, recurring snapshot 
is stopped. I got mail alert with this,


"Snapshot resource limit exceeded for account id : 11. Failed to create 
recurring snapshots; please use updateResourceLimit to increase the limit"



I understand that, if I change in DB state of this snapshot to "BackedUp" then 
I might be able to delete it successfully. But I am wondering exactly in which 
tables to make changes? Correct me if I am wrong.



/Sonali

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