Hi, Check that the vhd-util is the correct version from cloudstack Run a md5sum on the vhd-util
Also check that the master and slave can access the secondary storage properly Run a df -h on the slave and master, what mount's to you have? Regards Glenn [ShapeBlue]<http://www.shapeblue.com> Glenn Wagner Senior Consultant , ShapeBlue d: | s: +27 21 527 0091<tel:|%20s:%20+27%2021%20527%200091> | m: +27 73 917 4111<tel:+27%2073%20917%204111> e: glenn.wag...@shapeblue.com | t: <mailto:glenn.wag...@shapeblue.com%20|%20t:> | w: www.shapeblue.com<http://www.shapeblue.com> a: 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West Cape Town 7130 South Africa [cid:image14c13d.png@719ee04a.48a2f33b] Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue SA Pty Ltd is a company registered by The Republic of South Africa and is traded under license from Shape Blue Ltd. ShapeBlue is a registered trademark. This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. -----Original Message----- From: 丸子良太 / MARUKO，RYOUTA [mailto:ryota.maruko...@hitachi-solutions.com] Sent: Thursday, 28 January 2016 7:33 AM To: users@cloudstack.apache.org Subject: [ACS4.2.1] SR_BACKEND_FAILURE_82 Hello. I did volume snapshot(not VM snapshot) of one VM. But it occurred the following error ~~~~~~~ management-server.log create snapshot operation Failed for snapshotId:1497, reason: SR_BACKEND_FAILURE_82 Failed to snapshot VDI [opterr=[Command['/usr/bin/vhd-util', 'query', '--debug', '-vsf', '-n', '/dev/VG_XenStorage-UUID/VHD-UUID'] failed (22) :20480 failed to get physical size: -22 hidden: 0] ~~~~~~~ There are 5 hosts of XenServer. And the host of this VM is slave host. I tried to operate this command on the host of this VM. It said the following ~~~~~~~ 20480 2952376832 hidden: 7 ~~~~~~~ So, I tried to operate the same command on the master host. It said the following ~~~~~~~ 20480 failed to get physical size: -22 hidden: 0 ~~~~~~~ To transfer master from master host to the slave host will be good??? Please tell me about this probrem. The version is ~~~~~~ CloudStack 4.2.1 XenServer 6.1.0 ~~~~~~ Regards Find out more about ShapeBlue and our range of CloudStack related services: IaaS Cloud Design & Build<http://shapeblue.com/iaas-cloud-design-and-build//> | CSForge – rapid IaaS deployment framework<http://shapeblue.com/csforge/> CloudStack Consulting<http://shapeblue.com/cloudstack-consultancy/> | CloudStack Software Engineering<http://shapeblue.com/cloudstack-software-engineering/> CloudStack Infrastructure Support<http://shapeblue.com/cloudstack-infrastructure-support/> | CloudStack Bootcamp Training Courses<http://shapeblue.com/cloudstack-training/>
