Hi Team,
We have installed cloudstack 4.7.0 and created a new zone. Hyper-v servers are added successfully. But System VM is keep on creating in loop. We found the below log in the cloud stack management server. com.cloud.utils.exception.CloudRuntimeException: Unable to get answer that is of class com.cloud.agent.api.StartAnswer at com.cloud.agent.manager.Commands.getAnswer(Commands.java:80) at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManage rImpl.java:1030) at com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManage rImpl.java:4578) at sun.reflect.GeneratedMethodAccessor232.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl .java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.jav a:107) at com.cloud.vm.VirtualMachineManagerImpl.handleVmWorkJob(VirtualMachineManager Impl.java:4734) at com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:102) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext (AsyncJobManagerImpl.java:554) at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedCo ntextRunnable.java:49) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(Defa ultManagedContext.java:56) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithCon text(DefaultManagedContext.java:103) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithCont ext(DefaultManagedContext.java:53) at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedCont extRunnable.java:46) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJob ManagerImpl.java:502) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:11 42) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:6 17) at java.lang.Thread.run(Thread.java:745) 2016-06-03 10:17:34,631 INFO [o.a.c.s.SecondaryStorageManagerImpl] (secstorage-1:ctx-7bcfbadc) (logid:a44da7fb) Unable to start secondary storage vm for standby capacity, vm id : 4580, will recycle it and start a new one Here is the configuration details for Hyper-V. OS : windows 2012 R2 Hyper-V switch name : External We created SMB share for primary and secondary as the per the instructions given in http://docs.cloudstack.apache.org/projects/cloudstack-installation/en/4.6/hy pervisor/hyperv.html URL. We downloaded and install the cloudstack agent from the URL http://jenkins.buildacloud.org/job/cloudstack-master-hyperv-agent/lastSucces sfulBuild/artifact/bin/cloudstack-master-1070-hypervagent.zip While creating the zone we specify the physical network name as External in cloud stack. Can you guys guide us to resolve the issue? Regards, Loges