Can you check the file permissions at /var/www/html/*on the SSVM in the download URL?
~ Rajani http://cloudplatform.accelerite.com/ On August 16, 2016 at 12:56 PM, 조대형 (carl...@renet.kr) wrote: Hi, Al I need your help. I am trying to download templates from cloudstack. But, it gives me error like this; Do you have any ideas? Forbidden You don't have permission to access /userdata/1405dcd6-021a-413d-9b5a- 183b913d6d7e.vhd on this server. Thanks,