Hi Oreki, A couple of things to check:
- Can you ping the gateway 172.16.135.254 ? - If you can ping this – have you got any network ACLSs / firewall rules blocking traffic? - If you check on your hypervisor – is the SSVM eth2 interface connected to the right network / vSwitch and the right VLAN? Regards, Dag Sonstebo Cloud Architect ShapeBlue On 20/10/2016, 02:09, "Oreki Hōtarō" <syedab...@gmail.com> wrote: Hi, I've ssh into ssvm and tried to ping google dns 8.8.8.8 to check if it works. Error message says: root@s-8-VM:~# ping 8.8.8.8 PING 8.8.8.8 (8.8.8.8): 48 data bytes 60 bytes from s-8-VM (172.16.135.158): Destination Host Unreachable Vr HL TOS Len ID Flg off TTL Pro cks Src Dst Data 4 5 00 4c00 01cb 0 0040 40 01 f12b 172.16.135.158 8.8.8.8 Here's what the health check output is: root@s-8-VM:~# /usr/local/cloud/systemvm/ssvm-check.sh ================================================ First DNS server is 172.16.238.7 PING 172.16.238.7 (172.16.238.7): 48 data bytes --- 172.16.238.7 ping statistics --- 2 packets transmitted, 0 packets received, 100% packet loss WARNING: cannot ping DNS server route follows Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 172.16.135.254 0.0.0.0 UG 0 0 0 eth2 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0 172.16.134.0 0.0.0.0 255.255.254.0 U 0 0 0 eth1 172.16.134.0 0.0.0.0 255.255.254.0 U 0 0 0 eth2 172.16.238.6 172.16.135.254 255.255.255.255 UGH 0 0 0 eth1 172.16.238.7 172.16.135.254 255.255.255.255 UGH 0 0 0 eth1 ================================================ ERROR: DNS not resolving download.cloud.com resolv.conf follows nameserver 172.16.238.7 nameserver 172.16.238.6 nameserver 172.16.135.130 Not really sure what the problem is. It seems that the gateway might be the problem but I'm sure I set it accordingly, nothing out of the ordinary. I can ping to the management server. dag.sonst...@shapeblue.com www.shapeblue.com 53 Chandos Place, Covent Garden, London WC2N 4HSUK @shapeblue