Sounds like your SSVM isn’t too healthy – I would first of all delete it, let 
CS recreate the new one and see if the template starts downloading thereafter. 
If you still have problems afterwards do some troubleshooting on your new SSVM 
– e.g. run the /usr/local/cloud/systemvm-ssvm-check.sh script and see if all 
your connectivity is in place.

Regards,
Dag Sonstebo

On 10/11/2016, 13:46, "Kurt K" <[email protected]> wrote:

    Hi Dag,
    
     >> Can you clarify what the problem is?
    
    Please see the below URLs.
    ===
    
http://s1152.photobucket.com/user/vincemd12/media/CloudS1_zps1uz6qwjt.png.html
    
http://s1152.photobucket.com/user/vincemd12/media/CloudS_zps59mfxgti.png.html
    ===
    
    When we try to create the instance via management UI, there were no 
    default templates detected on template selection option. The above 
    pasted URLs described the same. 2 system VMs are also running fine. At 
    the same time, the management server log captures the below debug errors.
    
    ===
    2016-11-10 05:42:10,947 DEBUG [c.c.s.StatsCollector] 
    (StatsCollector-3:ctx-81097a24) There is no secondary storage VM for 
    secondary storage host nfs://162.x.x.x/export/secondary
    ===
    
    Any idea?
    
    Regards,
    Kurt
    
    
    On 11/10/2016 04:27 PM, Dag Sonstebo wrote:
    > Hi Kurt,
    >
    > That looks all healthy, and the following shows your system VM template + 
the standard CentOS 5.6 template being OK:
    >
    > | 3 | routing-3 | SystemVM Template (KVM) | SYSTEM | 2016-11-10 01:48:12| 
NULL | KVM | Active |
    > | 4 | centos55-x86_64 | CentOS 5.5(64-bit) no GUI (KVM) | BUILTIN 
|2016-11-10 01:48:12 | NULL | KVM | Active |
    >
    > In addition to that – if you have system VMs running you must by 
definition have the system VM template downloaded OK.
    >
    > Can you clarify what the problem is?
    >
    > Regards,
    > Dag Sonstebo
    >
    > On 10/11/2016, 10:35, "Kurt K" <[email protected]> wrote:
    >
    >      Hi Dag,
    >      
    >      The mentioned details are pasted below.
    >      
    >      =====
    >      [root@nfs1 secondary]# tree .
    >      .
    >      └── template
    >           └── tmpl
    >               └── 1
    >                   └── 3
    >                       ├── 073ecae0-38a0-4a08-87c2-0f5c0f725955.qcow2
    >                       └── template.properties
    >      
    >      4 directories, 2 files
    >      ==
    >      mysql> SELECT
    >      id,unique_name,name,type,created,removed,hypervisor_type,state FROM
    >      cloud.vm_template;
    >      
+-----+---------------------+---------------------------------------+---------+---------------------+---------+-----------------+----------+
    >      | id | unique_name | name | type | created | removed | 
hypervisor_type |
    >      state |
    >      
+-----+---------------------+---------------------------------------+---------+---------------------+---------+-----------------+----------+
    >      | 1 | routing-1 | SystemVM Template (XenServer) | SYSTEM | 2016-11-10
    >      01:48:12 | NULL | XenServer | Active |
    >      | 2 | centos53-x86_64 | CentOS 5.3(64-bit) no GUI (XenServer) | 
BUILTIN
    >      | 2016-11-10 01:48:12 | NULL | XenServer | Inactive |
    >      | 3 | routing-3 | SystemVM Template (KVM) | SYSTEM | 2016-11-10 
01:48:12
    >      | NULL | KVM | Active |
    >      | 4 | centos55-x86_64 | CentOS 5.5(64-bit) no GUI (KVM) | BUILTIN |
    >      2016-11-10 01:48:12 | NULL | KVM | Active |
    >      | 5 | centos56-x86_64-xen | CentOS 5.6(64-bit) no GUI (XenServer) |
    >      BUILTIN | 2016-11-10 01:48:12 | NULL | XenServer | Active |
    >      | 6 | centos64-x64 | CentOS 6.4(64-bit) GUI (Hyperv) | BUILTIN |
    >      2016-11-10 01:48:13 | NULL | Hyperv | Active |
    >      | 7 | centos53-x64 | CentOS 5.3(64-bit) no GUI (vSphere) | BUILTIN |
    >      2016-11-10 01:48:13 | NULL | VMware | Active |
    >      | 8 | routing-8 | SystemVM Template (vSphere) | SYSTEM | 2016-11-10
    >      01:48:13 | NULL | VMware | Active |
    >      | 9 | routing-9 | SystemVM Template (HyperV) | SYSTEM | 2016-11-10
    >      01:48:13 | NULL | Hyperv | Active |
    >      | 10 | routing-10 | SystemVM Template (LXC) | SYSTEM | 2016-11-10
    >      01:50:37 | NULL | LXC | Active |
    >      | 200 | vmware-tools.iso | vmware-tools.iso | PERHOST | 2016-11-10
    >      09:53:02 | NULL | VMware | Active |
    >      | 201 | xs-tools.iso | xs-tools.iso | PERHOST | 2016-11-10 09:53:02 |
    >      NULL | XenServer | Active |
    >      
+-----+---------------------+---------------------------------------+---------+---------------------+---------+-----------------+----------+
    >      12 rows in set (0.00 sec)
    >      =====
    >      
    >       From SystemVMs under the infrastructure, shows 2 VMs running. One is
    >      console-proxy server and other one is secondary storage VM.
    >      
    >      We have connected to the servers via internal IP.
    >      
    >      -Kurt
    >      
    >      
    >      On 11/10/2016 02:51 PM, Dag Sonstebo wrote:
    >      > Hi Kurt,
    >      >
    >      > Can you provide the following:
    >      >
    >      > - A file listing (e.g. a “tree” dump) of the contents of 
nfs://162.219.249.166/export/secondary
    >      > - Output of the following from your DB: SELECT 
id,unique_name,name,type,created,removed,hypervisor_type,state FROM 
cloud.vm_template;
    >      >
    >      > Going by the logs it could look like the system VM template is 
downloaded OK, but your problem may be that system VMs are unable to start.
    >      >
    >      >
    >      > Regards,
    >      > Dag Sonstebo
    >      >
    >      > On 10/11/2016, 05:54, "Kurt K" <[email protected]> wrote:
    >      >
    >      >      Hi Dag,
    >      >
    >      >      We were getting below logs from management server.
    >      >
    >      >
    >      >      ====
    >      >      2016-11-09 21:36:53,096 DEBUG [c.c.a.t.Request]
    >      >      (AgentManager-Handler-4:null) Seq 1-4251679523214458881: 
Processing:  {
    >      >      Ans: , MgmtId: 207381009036, via: 1, Ver: v1, Flags: 10,
    >      >      
[{"com.cloud.agent.api.ModifyStoragePoolAnswer":{"poolInfo":{"host":"162.x.x.x","localPath":"/mnt//380ea4ee-87df-39eb-92f4-730dfea4655a","hostPath":"/export/primary","poolType":"NetworkFilesystem","capacityBytes":979751665664,"availableBytes":977581113344},"templateInfo":{},"result":true,"wait":0}}]
    >      >      }
    >      >      2016-11-09 21:36:53,451 INFO  [o.a.c.s.i.TemplateServiceImpl]
    >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) Downloading builtin 
template
    >      >      centos55-x86_64 to data center: 1
    >      >      2016-11-09 21:36:53,461 DEBUG 
[o.a.c.s.i.TemplateDataFactoryImpl]
    >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) template 4 is already 
in store:1,
    >      >      type:Image
    >      >      2016-11-09 21:36:53,571 DEBUG 
[o.a.c.s.i.TemplateDataFactoryImpl]
    >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) template 4 is already 
in store:1,
    >      >      type:Image
    >      >      2016-11-09 21:36:53,709 DEBUG 
[o.a.c.s.i.BaseImageStoreDriverImpl]
    >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) Downloading template to 
data store 1
    >      >      2016-11-09 21:36:53,720 WARN  [c.c.s.d.DownloadMonitorImpl]
    >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) There is no secondary 
storage VM
    >      >      for downloading template to image store
    >      >      nfs://162.219.249.166/export/secondary
    >      >      2016-11-09 21:36:53,725 DEBUG 
[o.a.c.s.i.TemplateDataFactoryImpl]
    >      >      (AgentConnectTaskPool-1:ctx-4e501d7e) template 4 is already 
in store:1,
    >      >      type:Image
    >      >      ====
    >      >
    >      >      -Kurt
    >      >
    >      >      On 11/10/2016 11:05 AM, Kurt K wrote:
    >      >      > Hi Dag,
    >      >      >
    >      >      > We had mounted the NFS share on management server before 
executed the
    >      >      > script. Also there was no  /secondary or other local 
directory on our
    >      >      > management server. All that presented is NFS secondary 
share.
    >      >      >
    >      >      > Can we change any global settings or alter cloud DB entries 
for the
    >      >      > working of this template?
    >      >      >
    >      >      > -Kurt
    >      >      >
    >      >      >
    >      >      > On 11/09/2016 07:54 PM, Dag Sonstebo wrote:
    >      >      >> Hi Kurt,
    >      >      >>
    >      >      >> As Simon is hinting at it looks like you didn’t mount the 
secondary
    >      >      >> storage NFS share on your management server before running:
    >      >      >>
    >      >      >> 
"/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt
    >      >      >>
    >      >      >> -m /secondary -u
    >      >      >> 
http://cloudstack.apt-get.eu/systemvm/4.6/systemvm64template-4.6.0-kvm.qcow2.bz2
    >      >      >>
    >      >      >> -h kvm -F"
    >      >      >>
    >      >      >> In other words the template downloaded to the local folder 
/secondary
    >      >      >> on the management server rather than to a mounted NFS 
share.
    >      >      >> If this is the case delete the contents of your local 
/secondary
    >      >      >> folder, mount the NFS share in the same folder and re-run 
the script
    >      >      >> above.
    >      >      >>
    >      >      >> With regards to downloading from the GUI – keep in mind 
you have a
    >      >      >> chicken-and-egg scenario – until you have first downloaded 
the system
    >      >      >> VM template with the above script CloudStack can not 
create a SSVM,
    >      >      >> hence it will not be able to download any further 
templates.
    >      >      >>
    >      >      >> Regards,
    >      >      >> Dag Sonstebo
    >      >      >>
    >      >      >> From: Kurt K <[email protected]>
    >      >      >> Reply-To: "[email protected]" 
<[email protected]>
    >      >      >> Date: Wednesday, 9 November 2016 at 14:14
    >      >      >> To: "[email protected]" 
<[email protected]>
    >      >      >> Subject: Re: Templates are not showing
    >      >      >>
    >      >      >> Hi Simon,
    >      >      >>
    >      >      >> Thanks for the response.
    >      >      >>
    >      >      >>   >> Is your secondary storage on a separate NFS server?
    >      >      >>
    >      >      >> Yeah, we have used separate NFS server.
    >      >      >>
    >      >      >>>> Have you added the secondary storage mount to CloudStack 
Management?
    >      >      >> We had tried this.  But no luck.
    >      >      >>
    >      >      >> ===
    >      >      >> 162.x.x.x:/export/secondary nfs 913G 2.0G 865G 1% 
/mnt/secondary
    >      >      >> ===
    >      >      >>
    >      >      >> However, we have tried to download a CentOS 6.5 ISO 
directly using
    >      >      >> register ISO option from Management UI. There was no 
downloading
    >      >      >> status shows and ready status as no. Please see the below 
snippets
    >      >      >> and attached screen shots.
    >      >      >>
    >      >      >> ===
    >      >      >> [root@nfs1 3]# pwd;ll
    >      >      >> /export/secondary/template/tmpl/1/3
    >      >      >> total 315396
    >      >      >> -rw-r--r--. 1 root root 322954240 Nov 8 23:45
    >      >      >> 37ad47be-223d-43ff-ae2c-f10548274c95.qcow2
    >      >      >> -rw-r--r--. 1 root root 295 Nov 9 04:30 template.properties
    >      >      >> ===
    >      >      >>
    >      >      >> Any idea about this?
    >      >      >>
    >      >      >> -Kurt
    >      >      >>
    >      >      >>
    >      >      >> On 11/08/2016 10:25 PM, Simon Weller wrote:
    >      >      >>
    >      >      >> Hi Kurt,
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> Is your secondary storage on a separate NFS server?
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> Have you added the secondary storage mount to CloudStack 
Management?
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> If so, have you tried mounting your secondary storage on a 
different
    >      >      >> server to make sure the permissions are set correctly?
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> - Si
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> ________________________________
    >      >      >>
    >      >      >> From: Kurt K 
<[email protected]><mailto:[email protected]>
    >      >      >>
    >      >      >> Sent: Tuesday, November 8, 2016 8:48 AM
    >      >      >>
    >      >      >> To: 
[email protected]<mailto:[email protected]>
    >      >      >>
    >      >      >> Subject: Fwd: Templates are not showing
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> -------- Forwarded Message --------
    >      >      >>
    >      >      >> Subject:         Templates are not showing
    >      >      >>
    >      >      >> Date:    Tue, 8 Nov 2016 20:09:17 +0530
    >      >      >> [email protected]
    >      >      >> www.shapeblue.com
    >      >      >> 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    >      >      >> @shapeblue
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> From:    Kurt K 
<[email protected]><mailto:[email protected]>
    >      >      >>
    >      >      >> To: 
[email protected]<mailto:[email protected]>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> Hi There,
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> We have started to build our own cloud platform on our 
organization. Our
    >      >      >>
    >      >      >> deployment is like a small scale arch. We have used 4 KVM 
hyper visor
    >      >      >>
    >      >      >> servers and 1 management server and 3 storage servers. We 
have
    >      >      >>
    >      >      >> successfully configured all those servers. But while 
creating the
    >      >      >>
    >      >      >> instance, there were no templates shown on management UI. 
We have
    >      >      >>
    >      >      >> downloaded the templates using this script
    >      >      >>
    >      >      >> 
"/usr/share/cloudstack-common/scripts/storage/secondary/cloud-install-sys-tmplt
    >      >      >>
    >      >      >>
    >      >      >> -m /secondary -u
    >      >      >>
    >      >      >> 
http://cloudstack.apt-get.eu/systemvm/4.6/systemvm64template-4.6.0-kvm.qcow2.bz2
    >      >      >>
    >      >      >>
    >      >      >> -h kvm -F", it was on secondary partition. But didn't show 
up there on
    >      >      >>
    >      >      >> management UI. Is there any other thing need to be done to 
show up
    >      >      >>
    >      >      >> templates on UI?
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> Any help or suggestions from your end is much appreciated.
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> Regards,
    >      >      >>
    >      >      >> Kurt K
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >>
    >      >      >> --
    >      >      >> ~Kurt
    >      >
    >      >
    >      >      --
    >      >      *~Kurt *
    >      >
    >      >
    >      >
    >      > [email protected]
    >      > www.shapeblue.com
    >      > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    >      > @shapeblue
    >      >
    >      >
    >      >
    >      
    >      
    >      --
    >      *~Kurt *
    >      
    >
    >
    > [email protected]
    > www.shapeblue.com
    > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
    > @shapeblue
    >    
    >   
    >
    
    
    -- 
    *~Kurt *
    


[email protected] 
www.shapeblue.com
53 Chandos Place, Covent Garden, London  WC2N 4HSUK
@shapeblue
  
 

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