Which VPC service offering are you using? Is this just the standard “default VPC offering”?
Regards, Dag Sonstebo Cloud Architect ShapeBlue On 22/11/2016, 16:37, "Andrei Mikhailovsky" <[email protected]> wrote: Hi Dag, Thanks for the quick response. Actually, the username that I've tried to set up was just "andrei". 40 and 45 could be the id numbers of the account/domain perhaps? I've also tried to change the usernames and provided different passwords, but had the same error. Andrei [email protected] www.shapeblue.com 53 Chandos Place, Covent Garden, London WC2N 4HSUK @shapeblue ----- Original Message ----- > From: "Dag Sonstebo" <[email protected]> > To: "users" <[email protected]> > Sent: Tuesday, 22 November, 2016 13:37:54 > Subject: Re: error adding VPN user in VPC network > Hi Andrei, > > I’ve discussed with my colleagues and we think this may be related to > https://issues.apache.org/jira/browse/CLOUDSTACK-9498 > > From your logs it looks like the username you are using is “40-andrei-45”? Could > you try with a username with just normal characters? > > Regards, > Dag Sonstebo > Cloud Architect > ShapeBlue > > On 22/11/2016, 12:14, "Andrei Mikhailovsky" <[email protected]> wrote: > > Hello > > I am running ACS 4.9.0. > > I am having an issue with adding a VPN user to the VPC network. I've enabled the > VPN service on the static IP. The service was enabled and I have the PSK shown > to me. However, when I am adding a new user it fails with the following error: > > 2016-11-22 12:05:26,189 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl] > (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) VPN > User VpnUser[40-andrei-45] is set on > com.cloud.network.dao.RemoteAccessVpnVO$$EnhancerByCGLIB$$cc1dfb8d@4465732c > 2016-11-22 12:05:26,189 WARN [c.c.n.v.RemoteAccessVpnManagerImpl] > (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) > Unable to apply vpn users > java.lang.IndexOutOfBoundsException: Index: 1, Size: 1 > at java.util.ArrayList.rangeCheck(ArrayList.java:635) > at java.util.ArrayList.get(ArrayList.java:411) > at > com.cloud.network.vpn.RemoteAccessVpnManagerImpl.applyVpnUsers(RemoteAccessVpnManagerImpl.java:532) > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > at java.lang.reflect.Method.invoke(Method.java:606) > at > org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) > at > org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) > at > org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) > at > org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) > at com.sun.proxy.$Proxy237.applyVpnUsers(Unknown Source) > at > org.apache.cloudstack.api.command.user.vpn.AddVpnUserCmd.execute(AddVpnUserCmd.java:122) > at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:150) > at com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:108) > at > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:554) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) > at > org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:502) > at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) > at java.util.concurrent.FutureTask.run(FutureTask.java:262) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > at java.lang.Thread.run(Thread.java:745) > 2016-11-22 12:05:26,190 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl] > (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) > Applying vpn access to VirtualRouter > 2016-11-22 12:05:26,192 WARN [c.c.n.v.RemoteAccessVpnManagerImpl] > (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) > Failed to apply vpn for user andrei, accountId=45 > 2016-11-22 12:05:26,193 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] > (API-Job-Executor-82:ctx-d62e35c3 job-31537) (logid:f76b2eae) Complete async > job-31537, jobStatus: FAILED, resultCode: 530, result: > org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed > to add vpn user"} > > Please advise how to get this problem fixed and have a working VPN service? > > Thanks > > Andrei > > > > [email protected] > www.shapeblue.com > 53 Chandos Place, Covent Garden, London WC2N 4HSUK > @shapeblue
