Hello List,

we experience a repeating issue in our environment.

- VMWare Vcenter Server: 6.0.0
- cloudstack 4.7.1

In not yet known circumstances* after Snapshot-Consolidation** in the Hypervisor, the change of disk-configuration is not recognized by cloudstack.

Example:
- Vm runs on a snapshot for a certain period of time, let's say: i-99-500-VM-00000002.vmdk, like written in cloudstack-db (column 'path' in table 'volumes')

- *Consolidation happens*

- VM stops (there might be a second vmware-based problem here because this shouldn't happen!)

- VM's root-disk in vmware is now: i-99-500-VM.vmdk

- but cloudstack-db still has path 'i-99-500-VM-00000002.vmdk'

- VM won't start again, because cloudstack does not find root-disk.

We can fix this then with updating the db manually, but this is of course not what we want long-term.

Does anybody of you have experience with issues of that kind?

Any hints would greatly be appreciated.

Regards
Markus

* probably because consolidation takes too long so that cloudstack thinks this task timed out, but in reality on vmware-site, the task succeeded at the end

** this happens, if snapshots of a vm exist after a certain period of time, i believe. Not quite sure about the trigger for that

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