Hi Daan, Please find the log
2018-03-20 14:17:55,650 DEBUG [c.c.u.AccountManagerImpl] (qtp510113906-27:ctx-d5e5dcf9) (logid:4d1b7c7c) Attempting to log in user: shyam.soundar in domain 1 2018-03-20 14:17:55,673 DEBUG [o.a.c.l.LdapContextFactory] (qtp510113906-27:ctx-d5e5dcf9) (logid:4d1b7c7c) initializing ldap with provider url: ldap://172.xx.xx.11:389 2018-03-20 14:17:55,724 DEBUG [o.a.c.l.LdapContextFactory] (qtp510113906-27:ctx-d5e5dcf9) (logid:4d1b7c7c) initializing ldap with provider url: ldap://172.xx.xx.11:389 2018-03-20 14:17:55,725 DEBUG [c.c.u.AccountManagerImpl] (qtp510113906-27:ctx-d5e5dcf9) (logid:4d1b7c7c) Unable to authenticate user with username shyam.soundar in domain 1 2018-03-20 14:17:55,726 DEBUG [c.c.u.AccountManagerImpl] (qtp510113906-27:ctx-d5e5dcf9) (logid:4d1b7c7c) User: shyam.soundar in domain 1 has failed to log in 2018-03-20 14:17:55,728 DEBUG [c.c.a.ApiServlet] (qtp510113906-27:ctx-d5e5dcf9) (logid:4d1b7c7c) Authentication failure: {"loginresponse":{"uuidList":[],"errorcode":531,"errortext":"Failed to authenticate user shyam.soundar in domain 1; please provide valid credentials"}} Regards Shyam On Tue, Mar 20, 2018 at 12:58 PM, Daan Hoogland <daan.hoogl...@gmail.com> wrote: > not at first glance no, it can be a configuration or a code bug. Can you > find anything in the logs around the moment of the login? > > On Tue, Mar 20, 2018 at 6:56 AM, soundar rajan <bsoundara...@gmail.com> > wrote: > > > Hi Daan, > > > > I dont see any request hitting our domain controller while logging but i > > am able to import all users. Any idea. > > > > Regards > > Shyam > > > > On Mon, Mar 19, 2018 at 11:20 PM, Daan Hoogland <daan.hoogl...@gmail.com > > > > wrote: > > > > > Shyam, do you have any related log message, preferably with stack trace > > > that is related? Do you see that request are coming in on your AD? > > > > > > On Mon, Mar 19, 2018 at 12:41 PM, soundar rajan < > bsoundara...@gmail.com> > > > wrote: > > > > > > > Please find the error message > > > > > > > > Authentication failure: > > > > {"loginresponse":{"uuidList":[],"errorcode":531,"errortext":"Failed > to > > > > authenticate user shyam.soundar in domain 1; please provide valid > > > > credentials"}} > > > > > > > > > > > > On Mon, Mar 19, 2018 at 6:10 PM, soundar rajan < > bsoundara...@gmail.com > > > > > > > wrote: > > > > > > > > > Hi, > > > > > > > > > > Version i use is 4.11 > > > > > > > > > > Regards > > > > > Shyam > > > > > > > > > > On Mon, Mar 19, 2018 at 5:38 PM, Daan Hoogland < > > > daan.hoogl...@gmail.com> > > > > > wrote: > > > > > > > > > >> Shyam, sorry to hear. What versions are you using? > > > > >> > > > > >> On Mon, Mar 19, 2018 at 11:55 AM, soundar rajan < > > > bsoundara...@gmail.com > > > > > > > > > >> wrote: > > > > >> > > > > >> > Hi ALL, > > > > >> > > > > > >> > I have successfully configured Active directory and able to > import > > > the > > > > >> > users to cloudstack. > > > > >> > > > > > >> > But users is not able to login with there domain credentials do > i > > > miss > > > > >> > anything in the configuration? > > > > >> > > > > > >> > Regards > > > > >> > Shyam > > > > >> > > > > > >> > > > > >> > > > > >> > > > > >> -- > > > > >> Daan > > > > >> > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > Daan > > > > > > > > > -- > Daan >