This option is 'vol options name_of_volume nosnapdir on' however if I recall it 
right is supposed to work even with .snapshot directory visible
Can you find out all vol options on your netapp volume? I would be most 
concerned about:
- NFS version - NFS v4 should be disabled
- security qtree mode to be set to UNIX
- allow root mount

I am also wondering if ACS is able to create ROOT-XX folder so you might want 
to watch the content of the DS when ACS tries the operations.
 

On 6/5/19, 11:43 PM, "Paul Angus" <paul.an...@shapeblue.com> wrote:

    Hi Yiping,
    
    do you have snapshots enabled on the NetApp filer?  (it used to be seen as 
a  ".snapshot"  subdirectory in each directory)
    
    If so try disabling snapshots - there used to be a bug where the .snapshot 
directory would confuse CloudStack.
    
    paul.an...@shapeblue.com 
    www.shapeblue.com
    Amadeus House, Floral Street, London  WC2E 9DPUK
    @shapeblue
      
     
    
    
    -----Original Message-----
    From: Yiping Zhang <yipzh...@adobe.com.INVALID> 
    Sent: 05 June 2019 23:38
    To: users@cloudstack.apache.org
    Subject: Re: Can't start systemVM in a new advanced zone deployment
    
    Hi, Sergey:
    
    I found more logs in vpxa.log ( the esxi hosts are using UTC time zone,  so 
I was looking at wrong time periods earlier).  I have uploaded more logs into 
pastebin.
    
    From these log entries,  it appears that when copying template to VM,  it 
tried to open destination VMDK file and got error file not found.  
    
    In case that the CloudStack attempted to create a systemVM,  the 
destination VMDK file path it is looking for is 
"<datastore>/<disk-name>/<disk-name>.vmdk",  see uploaded log at 
https://pastebin.com/aFysZkTy
    
    In case when I manually created new VM from a (different) template in 
vCenter UI,   the destination VMDK file path it is looking for is 
"<datastore>/<VM-NAME>/<VM-NAME>.vmdk", see uploaded log at 
https://pastebin.com/yHcsD8xB
    
    So, I am confused as to how the path for destination VMDK was determined 
and by CloudStack or VMware, how did I end up with this?
    
    Yiping
    
    
    On 6/5/19, 12:32 PM, "Sergey Levitskiy" <serg...@hotmail.com> wrote:
    
        Some operations log get transferred to vCenter log vpxd.log. It is not 
straightforward to trace I but Vmware will be able to help should you open case 
with them. 
        
        
        On 6/5/19, 11:39 AM, "Yiping Zhang" <yipzh...@adobe.com.INVALID> wrote:
        
            Hi, Sergey:
            
            During the time period when I had problem cloning template,  there 
are only a few unique entries in vmkernel.log, and they were repeated 
hundreds/thousands of times by all the cpu cores:
            
            2019-06-02T16:47:00.633Z cpu9:8491061)FSS: 6751: Failed to open 
file 'hpilo-d0ccb15'; Requested flags 0x5, world: 8491061 [ams-ahs], (Existing 
flags 0x5, world: 8491029 [ams-main]): Busy
            2019-06-02T16:47:49.320Z cpu1:66415)nhpsa: 
hpsa_vmkScsiCmdDone:6384: Sense data: error code: 0x70, key: 0x5, info:00 00 00 
00 , cmdInfo:00 00 00 00 , CmdSN: 0xd5c, worldId: 0x818e8e, Cmd: 0x85, ASC: 
0x20, ASCQ: 0x0
            2019-06-02T16:47:49.320Z cpu1:66415)ScsiDeviceIO: 2948: 
Cmd(0x43954115be40) 0x85, CmdSN 0xd5c from world 8490638 to dev 
"naa.600508b1001c6d77d7dd6a0cc0953df1" failed H:0x0 D:0x2 P:0x0 Valid sense 
data: 0x5 0x20 0x0.
            
            The device " naa.600508b1001c6d77d7dd6a0cc0953df1" is the local 
disk on this host.
            
            Yiping
            
            
            On 6/5/19, 11:15 AM, "Sergey Levitskiy" <serg...@hotmail.com> wrote:
            
                This must be specific to that environment.  For a full clone 
mode ACS simply calls cloneVMTask of vSphere API so basically until cloning of 
that template succeeds when attmepted in vSphere client  it would keep failing 
in ACS. Can you post vmkernel.log from your ESX host esx-0001-a-001?
                
                
                On 6/5/19, 8:47 AM, "Yiping Zhang" <yipzh...@adobe.com.INVALID> 
wrote:
                
                    Well,  I can always reproduce it in this particular vSphere 
set up,  but in a different ACS+vSphere environment,  I don't see this problem.
                    
                    Yiping
                    
                    On 6/5/19, 1:00 AM, "Andrija Panic" 
<andrija.pa...@gmail.com> wrote:
                    
                        Yiping,
                        
                        if you are sure you can reproduce the issue, it would 
be good to raise a
                        GitHub issue and provide as much detail as possible.
                        
                        Andrija
                        
                        On Wed, 5 Jun 2019 at 05:29, Yiping Zhang 
<yipzh...@adobe.com.invalid>
                        wrote:
                        
                        > Hi, Sergey:
                        >
                        > Thanks for the tip. After setting 
vmware.create.full.clone=false,  I was
                        > able to create and start system VM instances.    
However,  I feel that the
                        > underlying problem still exists, and I am just 
working around it instead of
                        > fixing it,  because in my lab CloudStack instance 
with the same version of
                        > ACS and vSphere,  I still have 
vmware.create.full.clone=true and all is
                        > working as expected.
                        >
                        > I did some reading on VMware docs regarding full 
clone vs. linked clone.
                        > It seems that the best practice is to use full clone 
for production,
                        > especially if there are high rates of changes to the 
disks.  So
                        > eventually,  I need to understand and fix the root 
cause for this issue.
                        > At least for now,  I am over this hurdle and I can 
move on.
                        >
                        > Thanks again,
                        >
                        > Yiping
                        >
                        > On 6/4/19, 11:13 AM, "Sergey Levitskiy" 
<serg...@hotmail.com> wrote:
                        >
                        >     Everything looks good and consistent including 
all references in VMDK
                        > and its snapshot. I would try these 2 routes:
                        >     1. Figure out what vSphere error actually means 
from vmkernel log of
                        > ESX when ACS tries to clone the template. If the same 
error happens while
                        > doing it outside of ACS then a support case with 
VMware can be an option
                        >     2. Try using link clones. This can be done by 
this global setting and
                        > restarting management server
                        >     vmware.create.full.clone                    false
                        >
                        >
                        >     On 6/4/19, 9:57 AM, "Yiping Zhang" 
<yipzh...@adobe.com.INVALID> wrote:
                        >
                        >         Hi, Sergey:
                        >
                        >         Thanks for the help. By now, I have dropped 
and recreated DB,
                        > re-deployed this zone multiple times, blow away 
primary and secondary
                        > storage (including all contents on them) , or just 
delete template itself
                        > from primary storage, multiple times.  Every time I 
ended up with the same
                        > error at the same place.
                        >
                        >         The full management server log,  from the 
point I seeded the
                        > systemvmtemplate for vmware, to deploying a new 
advanced zone and enable
                        > the zone to let CS to create system VM's and finally 
disable the zone to
                        > stop infinite loop of trying to recreate failed 
system VM's,  are posted
                        > at pastebin:
                        >
                        >
                        > 
https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2Fc05wiQ3R&amp;data=02%7C01%7Cyipzhang%40adobe.com%7C5ca1ec6f2130421b49a308d6e9ec7cbb%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636953599284884679&amp;sdata=0DkDZZOatpBC%2BtUwau%2BJY6rt7PW%2BHzM2Ns2KpFh4%2BcM%3D&amp;reserved=0
                        >
                        >         Here are the content of relevant files for 
the template on primary
                        > storage:
                        >
                        >         1) /vmfsvolumes:
                        >
                        >         ls -l /vmfs/volumes/
                        >         total 2052
                        >         drwxr-xr-x    1 root     root             8 
Jan  1  1970
                        > 414f6a73-87cd6dac-9585-133ddd409762
                        >         lrwxr-xr-x    1 root     root            17 
Jun  4 16:37
                        > 42054b8459633172be231d72a52d59d4 -> afc5e946-03bfe3c2 
         <== this is
                        > the NFS datastore for primary storage
                        >         drwxr-xr-x    1 root     root             8 
Jan  1  1970
                        > 5cd4b46b-fa4fcff0-d2a1-00215a9b31c0
                        >         drwxr-xr-t    1 root     root          1400 
Jun  3 22:50
                        > 5cd4b471-c2318b91-8fb2-00215a9b31c0
                        >         drwxr-xr-x    1 root     root             8 
Jan  1  1970
                        > 5cd4b471-da49a95b-bdb6-00215a9b31c0
                        >         drwxr-xr-x    4 root     root          4096 
Jun  3 23:38
                        > afc5e946-03bfe3c2
                        >         drwxr-xr-x    1 root     root             8 
Jan  1  1970
                        > b70c377c-54a9d28a-6a7b-3f462a475f73
                        >
                        >         2) content in template dir on primary storage:
                        >
                        >         ls -l
                        > 
/vmfs/volumes/42054b8459633172be231d72a52d59d4/533b6fcf3fa6301aadcc2b168f3f999a/
                        >         total 1154596
                        >         -rw-------    1 root     root          8192 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a-000001-delta.vmdk
                        >         -rw-------    1 root     root           366 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk
                        >         -rw-r--r--    1 root     root           268 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a-7d5d73de.hlog
                        >         -rw-------    1 root     root          9711 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a-Snapshot1.vmsn
                        >         -rw-------    1 root     root     2097152000 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a-flat.vmdk
                        >         -rw-------    1 root     root           518 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a.vmdk
                        >         -rw-r--r--    1 root     root           471 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a.vmsd
                        >         -rwxr-xr-x    1 root     root          1402 
Jun  3 23:38
                        > 533b6fcf3fa6301aadcc2b168f3f999a.vmtx
                        >
                        >         3) *.vmdk file content:
                        >
                        >         cat
                        > 
/vmfs/volumes/42054b8459633172be231d72a52d59d4/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a.vmdk
                        >         # Disk DescriptorFile
                        >         version=1
                        >         encoding="UTF-8"
                        >         CID=ecb01275
                        >         parentCID=ffffffff
                        >         isNativeSnapshot="no"
                        >         createType="vmfs"
                        >
                        >         # Extent description
                        >         RW 4096000 VMFS 
"533b6fcf3fa6301aadcc2b168f3f999a-flat.vmdk"
                        >
                        >         # The Disk Data Base
                        >         #DDB
                        >
                        >         ddb.adapterType = "lsilogic"
                        >         ddb.geometry.cylinders = "4063"
                        >         ddb.geometry.heads = "16"
                        >         ddb.geometry.sectors = "63"
                        >         ddb.longContentID = 
"1c60ba48999abde959998f05ecb01275"
                        >         ddb.thinProvisioned = "1"
                        >         ddb.uuid = "60 00 C2 9b 52 6d 98 c4-1f 44 51 
ce 1e 70 a9 70"
                        >         ddb.virtualHWVersion = "13"
                        >
                        >         4) *-0001.vmdk content:
                        >
                        >         cat
                        > 
/vmfs/volumes/42054b8459633172be231d72a52d59d4/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk
                        >
                        >         # Disk DescriptorFile
                        >         version=1
                        >         encoding="UTF-8"
                        >         CID=ecb01275
                        >         parentCID=ecb01275
                        >         isNativeSnapshot="no"
                        >         createType="vmfsSparse"
                        >         
parentFileNameHint="533b6fcf3fa6301aadcc2b168f3f999a.vmdk"
                        >         # Extent description
                        >         RW 4096000 VMFSSPARSE
                        > "533b6fcf3fa6301aadcc2b168f3f999a-000001-delta.vmdk"
                        >
                        >         # The Disk Data Base
                        >         #DDB
                        >
                        >         ddb.longContentID = 
"1c60ba48999abde959998f05ecb01275"
                        >
                        >
                        >         5) *.vmtx content:
                        >
                        >         cat
                        > 
/vmfs/volumes/42054b8459633172be231d72a52d59d4/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a.vmtx
                        >
                        >         .encoding = "UTF-8"
                        >         config.version = "8"
                        >         virtualHW.version = "8"
                        >         nvram = 
"533b6fcf3fa6301aadcc2b168f3f999a.nvram"
                        >         pciBridge0.present = "TRUE"
                        >         svga.present = "TRUE"
                        >         pciBridge4.present = "TRUE"
                        >         pciBridge4.virtualDev = "pcieRootPort"
                        >         pciBridge4.functions = "8"
                        >         pciBridge5.present = "TRUE"
                        >         pciBridge5.virtualDev = "pcieRootPort"
                        >         pciBridge5.functions = "8"
                        >         pciBridge6.present = "TRUE"
                        >         pciBridge6.virtualDev = "pcieRootPort"
                        >         pciBridge6.functions = "8"
                        >         pciBridge7.present = "TRUE"
                        >         pciBridge7.virtualDev = "pcieRootPort"
                        >         pciBridge7.functions = "8"
                        >         vmci0.present = "TRUE"
                        >         hpet0.present = "TRUE"
                        >         floppy0.present = "FALSE"
                        >         memSize = "256"
                        >         scsi0.virtualDev = "lsilogic"
                        >         scsi0.present = "TRUE"
                        >         ide0:0.startConnected = "FALSE"
                        >         ide0:0.deviceType = "atapi-cdrom"
                        >         ide0:0.fileName = "CD/DVD drive 0"
                        >         ide0:0.present = "TRUE"
                        >         scsi0:0.deviceType = "scsi-hardDisk"
                        >         scsi0:0.fileName = 
"533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk"
                        >         scsi0:0.present = "TRUE"
                        >         displayName = 
"533b6fcf3fa6301aadcc2b168f3f999a"
                        >         annotation = 
"systemvmtemplate-4.11.2.0-vmware"
                        >         guestOS = "otherlinux-64"
                        >         toolScripts.afterPowerOn = "TRUE"
                        >         toolScripts.afterResume = "TRUE"
                        >         toolScripts.beforeSuspend = "TRUE"
                        >         toolScripts.beforePowerOff = "TRUE"
                        >         uuid.bios = "42 02 f1 40 33 e8 de e5-1a c5 93 
2a c9 12 47 61"
                        >         vc.uuid = "50 02 5b d9 e9 c9 77 86-28 3e 84 
00 22 2b eb d3"
                        >         firmware = "bios"
                        >         migrate.hostLog = 
"533b6fcf3fa6301aadcc2b168f3f999a-7d5d73de.hlog"
                        >
                        >
                        >         6) *.vmsd file content:
                        >
                        >         cat
                        > 
/vmfs/volumes/42054b8459633172be231d72a52d59d4/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a.vmsd
                        >         .encoding = "UTF-8"
                        >         snapshot.lastUID = "1"
                        >         snapshot.current = "1"
                        >         snapshot0.uid = "1"
                        >         snapshot0.filename =
                        > "533b6fcf3fa6301aadcc2b168f3f999a-Snapshot1.vmsn"
                        >         snapshot0.displayName = "cloud.template.base"
                        >         snapshot0.description = "Base snapshot"
                        >         snapshot0.createTimeHigh = "363123"
                        >         snapshot0.createTimeLow = "-679076964"
                        >         snapshot0.numDisks = "1"
                        >         snapshot0.disk0.fileName = 
"533b6fcf3fa6301aadcc2b168f3f999a.vmdk"
                        >         snapshot0.disk0.node = "scsi0:0"
                        >         snapshot.numSnapshots = "1"
                        >
                        >         7) *-Snapshot1.vmsn content:
                        >
                        >         cat
                        > 
/vmfs/volumes/42054b8459633172be231d72a52d59d4/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a-Snapshot1.vmsn
                        >
                        >         ҾSnapshot\?%?cfgFilet%t%.encoding = "UTF-8"
                        >         config.version = "8"
                        >         virtualHW.version = "8"
                        >         nvram = 
"533b6fcf3fa6301aadcc2b168f3f999a.nvram"
                        >         pciBridge0.present = "TRUE"
                        >         svga.present = "TRUE"
                        >         pciBridge4.present = "TRUE"
                        >         pciBridge4.virtualDev = "pcieRootPort"
                        >         pciBridge4.functions = "8"
                        >         pciBridge5.present = "TRUE"
                        >         pciBridge5.virtualDev = "pcieRootPort"
                        >         pciBridge5.functions = "8"
                        >         pciBridge6.present = "TRUE"
                        >         pciBridge6.virtualDev = "pcieRootPort"
                        >         pciBridge6.functions = "8"
                        >         pciBridge7.present = "TRUE"
                        >         pciBridge7.virtualDev = "pcieRootPort"
                        >         pciBridge7.functions = "8"
                        >         vmci0.present = "TRUE"
                        >         hpet0.present = "TRUE"
                        >         floppy0.present = "FALSE"
                        >         memSize = "256"
                        >         scsi0.virtualDev = "lsilogic"
                        >         scsi0.present = "TRUE"
                        >         ide0:0.startConnected = "FALSE"
                        >         ide0:0.deviceType = "atapi-cdrom"
                        >         ide0:0.fileName = "CD/DVD drive 0"
                        >         ide0:0.present = "TRUE"
                        >         scsi0:0.deviceType = "scsi-hardDisk"
                        >         scsi0:0.fileName = 
"533b6fcf3fa6301aadcc2b168f3f999a.vmdk"
                        >         scsi0:0.present = "TRUE"
                        >         displayName = 
"533b6fcf3fa6301aadcc2b168f3f999a"
                        >         annotation = 
"systemvmtemplate-4.11.2.0-vmware"
                        >         guestOS = "otherlinux-64"
                        >         toolScripts.afterPowerOn = "TRUE"
                        >         toolScripts.afterResume = "TRUE"
                        >         toolScripts.beforeSuspend = "TRUE"
                        >         toolScripts.beforePowerOff = "TRUE"
                        >         uuid.bios = "42 02 f1 40 33 e8 de e5-1a c5 93 
2a c9 12 47 61"
                        >         vc.uuid = "50 02 5b d9 e9 c9 77 86-28 3e 84 
00 22 2b eb d3"
                        >         firmware = "bios"
                        >         migrate.hostLog = 
"533b6fcf3fa6301aadcc2b168f3f999a-7d5d73de.hlog"
                        >
                        >
                        >         ------------
                        >
                        >         That's all the data on the template VMDK.
                        >
                        >         Much appreciate your time!
                        >
                        >         Yiping
                        >
                        >
                        >
                        >         On 6/4/19, 9:29 AM, "Sergey Levitskiy" 
<serg...@hotmail.com>
                        > wrote:
                        >
                        >             Have you tried deleting template from PS 
and let ACS to recopy
                        > it again? If the issue is reproducible we can try to 
look what is wrong
                        > with VMDK. Please post content of 
533b6fcf3fa6301aadcc2b168f3f999a.vmdk ,
                        > 533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk and
                        > 533b6fcf3fa6301aadcc2b168f3f999a.vmx (their equitant 
after ACS finishes
                        > copying template). Also from one of your ESX hosts 
output of this
                        >             ls -al /vmfs/volumes
                        >             ls -al 
/vmfs/volumes/*/533b6fcf3fa6301aadcc2b168f3f999a (their
                        > equitant after ACS finishes copying template)
                        >
                        >              Can you also post management server log 
starting from the
                        > point you unregister and delete template from the 
vCenter.
                        >
                        >             On 6/4/19, 8:37 AM, "Yiping Zhang" 
<yipzh...@adobe.com.INVALID>
                        > wrote:
                        >
                        >                 I have manually imported the OVA to 
vCenter and
                        > successfully cloned a VM instance with it, on the 
same NFS datastore.
                        >
                        >
                        >                 On 6/4/19, 8:25 AM, "Sergey 
Levitskiy" <
                        > serg...@hotmail.com> wrote:
                        >
                        >                     I would suspect the template is 
corrupted on the
                        > secondary storage. You can try disabling/enabling 
link clone feature and
                        > see if it works the other way.
                        >                     vmware.create.full.clone          
          false
                        >
                        >                     Also systemVM template might have 
been generated on a
                        > newer version of vSphere and not compatible with ESXi 
6.5. What you can do
                        > to validate this is to manually deploy OVA that is in 
Secondary storage and
                        > try to spin up VM from it directly in vCenter.
                        >
                        >
                        >
                        >                     On 6/3/19, 5:41 PM, "Yiping Zhang"
                        > <yipzh...@adobe.com.INVALID> wrote:
                        >
                        >                         Hi, list:
                        >
                        >                         I am struggling with 
deploying a new advanced zone
                        > using ACS 4.11.2.0 + vSphere 6.5 + NetApp volumes for 
primary and secondary
                        > storage devices. The initial setup of CS management 
server, seeding of
                        > systemVM template, and advanced zone deployment all 
went smoothly.
                        >
                        >                         Once I enabled the zone in 
web UI and the systemVM
                        > template gets copied/staged on to primary storage 
device. But subsequent VM
                        > creations from this template would fail with errors:
                        >
                        >
                        >                         2019-06-03 18:38:15,764 INFO  
[c.c.h.v.m.HostMO]
                        > (DirectAgent-7:ctx-d01169cb 
esx-0001-a-001.example.org, job-3/job-29,
                        > cmd: CopyCommand) VM 533b6fcf3fa6301aadcc2b168f3f999a 
not found in host
                        > cache
                        >
                        >                         2019-06-03 18:38:17,017 INFO
                        > [c.c.h.v.r.VmwareResource] (DirectAgent-4:ctx-08b54fbd
                        > esx-0001-a-001.example.org, job-3/job-29, cmd: 
CopyCommand)
                        > VmwareStorageProcessor and 
VmwareStorageSubsystemCommandHandler
                        > successfully reconfigured
                        >
                        >                         2019-06-03 18:38:17,128 INFO
                        > [c.c.s.r.VmwareStorageProcessor] 
(DirectAgent-4:ctx-08b54fbd
                        > esx-0001-a-001.example.org, job-3/job-29, cmd: 
CopyCommand) creating full
                        > clone from template
                        >
                        >                         2019-06-03 18:38:17,657 INFO
                        > [c.c.h.v.u.VmwareHelper] (DirectAgent-4:ctx-08b54fbd
                        > esx-0001-a-001.example.org, job-3/job-29, cmd: 
CopyCommand)
                        > [ignored]failed toi get message for exception: Error 
caused by file
                        > 
/vmfs/volumes/afc5e946-03bfe3c2/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk
                        >
                        >                         2019-06-03 18:38:17,658 ERROR
                        > [c.c.s.r.VmwareStorageProcessor] 
(DirectAgent-4:ctx-08b54fbd
                        > esx-0001-a-001.example.org, job-3/job-29, cmd: 
CopyCommand) clone volume
                        > from base image failed due to Exception: 
java.lang.RuntimeException
                        >
                        >                         Message: Error caused by file
                        > 
/vmfs/volumes/afc5e946-03bfe3c2/533b6fcf3fa6301aadcc2b168f3f999a/533b6fcf3fa6301aadcc2b168f3f999a-000001.vmdk
                        >
                        >
                        >
                        >                         If I try to create “new VM 
from template”
                        > (533b6fcf3fa6301aadcc2b168f3f999a) on vCenter UI 
manually,  I will receive
                        > exactly the same error message. The name of the VMDK 
file in the error
                        > message is a snapshot of the base disk image, but it 
is not part of the
                        > original template OVA on the secondary storage.  So, 
in the process of
                        > copying the template from secondary to primary 
storage, a snapshot got
                        > created and the disk became corrupted/unusable.
                        >
                        >                         Much later in the log file,  
there is another
                        > error message “failed to fetch any free public IP 
address” (for ssvm, I
                        > think).  I don’t know if these two errors are related 
or if one is the root
                        > cause for the other error.
                        >
                        >                         The full management server 
log is uploaded as
                        > 
https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpastebin.com%2Fc05wiQ3R&amp;data=02%7C01%7Cyipzhang%40adobe.com%7C5ca1ec6f2130421b49a308d6e9ec7cbb%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C636953599284884679&amp;sdata=0DkDZZOatpBC%2BtUwau%2BJY6rt7PW%2BHzM2Ns2KpFh4%2BcM%3D&amp;reserved=0
                        >
                        >                         Any help or insight on what 
went wrong here are
                        > much appreciated.
                        >
                        >                         Thanks
                        >
                        >                         Yiping
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        >
                        
                        -- 
                        
                        Andrija Panić
                        
                    
                    
                
                
            
            
        
        
    
    

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