Have you added os/hypervisor mappings inside the DB? I vaguely remember 7.5 not having needed mapping and was considered to be 6.5, thus a manual fix was needed.
Perhaps Rohit can sched some light? Anyways, a full log would be great (pastebin or other online service please). Regards On Tue, 16 Jul 2019, 00:59 Nick Thompson, <nick.thomp...@neos.co.nz> wrote: > Hey, > > Since we upgraded to the 4.11 branch (currently 4.11.3) and virtual > routers have become HVM on XenServer/XCP-ng we have had problems with the > virtual routers randomly rebooting themselves. We still have some running > in the older paravirtualized mode and they seem to be fine (it may be that > the Management server can't communicate to these virtual routers since they > are an older template?). Other running Windows/Linux VMs are fine. > > CloudStack Cluster: XCP-ng 7.5 (previously XenServer 6.5, same issue was > happening) > CloudStack: 4.11.3 (same issue in 4.11.2, was working fine in V4.9.3 > > When digging through the management-server.log, I have found the following; > > >grep -n "Error while collecting network stats from router" > /var/log/cloudstack/management/management-server.log > 919060:2019-07-16 10:28:43,756 WARN > [c.c.n.r.VirtualNetworkApplianceManagerImpl] (RouterMonitor-1:ctx-1931d792) > (logid:6e236728) Error while collecting network stats from router: > r-2280-VM from host: 71; details: Exception: java.lang.Exception > 919328:2019-07-16 10:28:50,940 WARN > [c.c.n.r.VirtualNetworkApplianceManagerImpl] (RouterMonitor-1:ctx-1931d792) > (logid:6e236728) Error while collecting network stats from router: > r-2280-VM from host: 71; details: Exception: java.lang.Exception > 920533:2019-07-16 10:29:54,768 WARN > [c.c.n.r.VirtualNetworkApplianceManagerImpl] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Error while collecting network stats from router: > r-2280-VM from host: 71; details: Exception: java.lang.Exception > 920621:2019-07-16 10:30:01,952 WARN > [c.c.n.r.VirtualNetworkApplianceManagerImpl] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Error while collecting network stats from router: > r-2280-VM from host: 71; details: Exception: java.lang.Exception > > >less +920621 /var/log/cloudstack/management/management-server.log > 2019-07-16 10:30:01,952 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Seq 71-7505811728966836555: Received: { Ans: , MgmtId: > 226842157555374, via: 71(hostname), Ver: v1, Flags: 10, { > NetworkUsageAnswer } } > 2019-07-16 10:30:01,952 DEBUG [c.c.a.m.AgentManagerImpl] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Details from executing class > com.cloud.agent.api.NetworkUsageCommand: Exception: java.lang.Exception > Message: vpc network usage plugin call failed > Stack: java.lang.Exception: vpc network usage plugin call failed > at > com.cloud.hypervisor.xenserver.resource.wrapper.xen56.XenServer56NetworkUsageCommandWrapper.executeNetworkUsage(XenServer56NetworkUsageCommandWrapper.java:84) > at > com.cloud.hypervisor.xenserver.resource.wrapper.xen56.XenServer56NetworkUsageCommandWrapper.execute(XenServer56NetworkUsageCommandWrapper.java:41) > at > com.cloud.hypervisor.xenserver.resource.wrapper.xen56.XenServer56NetworkUsageCommandWrapper.execute(XenServer56NetworkUsageCommandWrapper.java:33) > at > com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixRequestWrapper.execute(CitrixRequestWrapper.java:122) > at > com.cloud.hypervisor.xenserver.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:1737) > at > com.cloud.agent.manager.DirectAgentAttache$Task.runInContext(DirectAgentAttache.java:315) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) > at > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) > at java.util.concurrent.FutureTask.run(FutureTask.java:266) > at > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) > at > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) > at java.lang.Thread.run(Thread.java:748) > > 2019-07-16 10:30:01,952 WARN [c.c.n.r.VirtualNetworkApplianceManagerImpl] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Error while collecting network stats from router: > r-2280-VM from host: 71; details: Exception: java.lang.Exception > Message: vpc network usage plugin call failed > Stack: java.lang.Exception: vpc network usage plugin call failed > at > com.cloud.hypervisor.xenserver.resource.wrapper.xen56.XenServer56NetworkUsageCommandWrapper.executeNetworkUsage(XenServer56NetworkUsageCommandWrapper.java:84) > at > com.cloud.hypervisor.xenserver.resource.wrapper.xen56.XenServer56NetworkUsageCommandWrapper.execute(XenServer56NetworkUsageCommandWrapper.java:41) > at > com.cloud.hypervisor.xenserver.resource.wrapper.xen56.XenServer56NetworkUsageCommandWrapper.execute(XenServer56NetworkUsageCommandWrapper.java:33) > at > com.cloud.hypervisor.xenserver.resource.wrapper.xenbase.CitrixRequestWrapper.execute(CitrixRequestWrapper.java:122) > at > com.cloud.hypervisor.xenserver.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:1737) > at > com.cloud.agent.manager.DirectAgentAttache$Task.runInContext(DirectAgentAttache.java:315) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) > at > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) > at > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) > at > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) > at java.util.concurrent.FutureTask.run(FutureTask.java:266) > at > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) > at > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) > at java.lang.Thread.run(Thread.java:748) > > 2019-07-16 10:30:01,973 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Seq 71-7505811728966836557: Sending { Cmd , MgmtId: > 226842157555374, via: 71(hostname), Ver: v1, Flags: 100011, > [{"com.cloud.agent.api.StopCommand":{"isProxy":false,"checkBeforeCleanup":false,"controlIp":"169.254.0.200","forceStop":true,"volumesToDisconnect":[],"vmName":"r-2280-VM","executeInSequence":false,"wait":0}}] > } > 2019-07-16 10:30:01,973 DEBUG [c.c.a.t.Request] > (Work-Job-Executor-63:ctx-6d1f0235 job-24930/job-24944 ctx-a15a2697) > (logid:2b94fd5d) Seq 71-7505811728966836557: Executing: { Cmd , MgmtId: > 226842157555374, via: 71(hostname), Ver: v1, Flags: 100011, > [{"com.cloud.agent.api.StopCommand":{"isProxy":false,"checkBeforeCleanup":false,"controlIp":"169.254.0.200","forceStop":true,"volumesToDisconnect":[],"vmName":"r-2280-VM","executeInSequence":false,"wait":0}}] > } > 2019-07-16 10:30:01,973 DEBUG [c.c.a.m.DirectAgentAttache] > (DirectAgent-430:ctx-77c57645) (logid:8733e444) Seq 71-7505811728966836557: > Executing request > 2019-07-16 10:30:01,995 DEBUG [c.c.h.x.r.w.x.CitrixStopCommandWrapper] > (DirectAgent-430:ctx-77c57645) (logid:2b94fd5d) 9. The VM r-2280-VM is in > Stopping state > 2019-07-16 10:30:02,303 DEBUG [c.c.a.m.DirectAgentAttache] > (DirectAgent-390:ctx-3b9a78cd) (logid:27f6ec94) Seq 67-8459448950062117779: > Response Received > > > Any thoughts would be greatly appreciated. > > Cheers, > Nick. >