Hi Adam,

What is the value of the host parameter in
"/etc/cloudstack/agent/agent.properties" file of the KVM host with agent
connectivity issue. Can you telnet to that management server on port 8250
from the KVM host.

Are other KVM agents connected to same management server?

Thanks,
Suresh

On Tue, Mar 17, 2020 at 3:05 PM Adam Witwicki <awitwi...@oakfordis.com>
wrote:

> Hi Suresh,
>
> Thanks for looking
>
> All KVM hosts can connect to management server - via ping
>
> The mgmt_server_id is Null for the alert host
>
> Host
>
> name;uuid;status;type;private_ip_address;private_netmask;private_mac_address;storage_ip_address;storage_netmask;storage_mac_address;storage_ip_address_2;storage_mac_address_2;storage_netmask_2;cluster_id;public_ip_address;public_netmask;public_mac_address;proxy_port;data_center_id;pod_id;cpu_sockets;cpus;speed;url;fs_type;hypervisor_type;hypervisor_version;ram;resource;version;parent;total_size;capabilities;guid;available;setup;dom0_memory;last_ping;mgmt_server_id;disconnected;created;removed;update_count;resource_state;owner;lastUpdated;engine_state
> ois-mh-p1-c1-h2-b;3d5e4c35-7e10-4560-8a2e-5ebf770e837d;Alert;Routing;10.10.240.126;255.255.255.0;a0:36:9f:24:32:6a;10.10.240.126;255.255.255.0;a0:36:9f:24:32:6a;\N;\N;\N;5;10.10.240.126;255.255.255.0;a0:36:9f:24:32:6a;\N;5;5;2;32;3800;iqn.1993-08.org.debian:01:7c8e527ccba4;\N;KVM;\N;269385596928;\N;4.11.0.0;\N;\N;hvm,snapshot;44190139-5b1b-3642-b786-41ca577081e9-LibvirtComputingResource;1;0;0;1546450279;\N;2019-12-24
> 09:25:53;2019-06-11 21:59:43;\N;2516;Enabled;\N;\N;Disabled
>
> mshost
>
> msid;runid;name;state;version;service_ip;service_port;last_update;removed;alert_count
> 91765225987;1584406841937;ois-mh-csmg-01;Up;4.11.0.0;10.10.240.21;9090;2020-03-17
> 09:33:07;\N;0
> 91765663747;1584406829845;ois-mh-csmg-02;Up;4.11.0.0;10.10.240.22;9090;2020-03-17
> 09:33:09;\N;0
> 91766390275;1584406828383;ois-mh-csmg-03;Up;4.11.0.0;10.10.240.23;9090;2020-03-17
> 09:33:05;\N;0
>
>
> Adam
>
> -----Original Message-----
> From: Suresh Kumar Anaparti <sureshkumar.anapa...@gmail.com>
> Sent: 16 March 2020 19:35
> To: users@cloudstack.apache.org
> Subject: Re: Agent staying in alert mode
>
> ** This mail originated from OUTSIDE the Oakford corporate network. Treat
> hyperlinks and attachments in this email with caution. **
>
> Hi Adam,
>
> Seems it is clustered environment and other node(s) are being
> disconnected, from the logs. Can you check the management host of connected
> agents in the KVM host using net stat and the host value in
> "/etc/cloudstack/agent/agent.properties".
>
> Also, check the ownership of the host in mgmt_server_id column of the host
> table and validate it against the management server details in mshost table.
>
> Thanks,
> Suresh
>
> On Mon, Mar 16, 2020 at 4:37 PM Adam Witwicki <awitwi...@oakfordis.com>
> wrote:
>
> > Hi Guys,
> >
> > I need some help,
> >
> > One of my KVM agents is stuck in alert state - no amount of restarting
> > the agent helps
> >
> >
> >
> > Cloudstack version 4.11.0.0
> >
> > Logs
> > Management https://pastebin.com/JY2bvqmM Agent
> > https://pastebin.com/G7g8wXNN
> >
> > All the other agents connect fine
> >
> > Thanks
> >
> > Adam
> >
> >
> >
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