When you download template, SSVM creates a download url link in db table. If for any reason it gets corrupted or destroyed then the download url is no longer valid and you can’t download it again. I have created a pr for it to fix the issue
Sent from my iPhone > On 21-May-2020, at 5:07 PM, Andrija Panic <[email protected]> wrote: > > Rahul, > > we can't possibly predicting every infra failure case. It would be better > to monitor your infra to ensure no storage issues. But yes, there is always > place for improvement, I agree. > > If SSVM is readonly, then possibly MANY/all of your system VMs (VRs) could > also be in the same state. > > Cheers, > >> On Thu, 21 May 2020, 15:11 Rahul Yadav, <[email protected]> >> wrote: >> >> Hi Andrija, >> >> Thank you for responding, >> >> Unfortunately, System VM was in read-only mode and not able to write >> symlink. >> >> But, I think there should be a validation if secondary storage not >> reachable or read-only mode then download URL should not be generated. >> >> >> >> On Thu, May 21, 2020 at 5:49 PM Andrija Panic <[email protected]> >> wrote: >> >>> Hi Rahul. >>> >>> log to the SSVM. >>> >>> Check inside /var/www/userdata (hope I have the right path here) = there >>> should be a sym link with name "581a31e5-acc0-46d0-b05b-879b75e18b3e.vhd >>> <http://192.168.1.110/userdata/581a31e5-acc0-46d0-b05b-879b75e18b3e.vhd >>> " >>> that points to the different VHD file name on the Secondary Storage. >>> >>> It might be that either the link is missing (not created) or that the >>> destination VHD file (on the Secondary Storage) is not there or not >>> accessible for whatever reason. >>> >>> Regards, >>> Andrija >>> >>> On Thu, 21 May 2020 at 13:57, Rahul Yadav <[email protected] >>> .invalid> >>> wrote: >>> >>>> Hi, >>>> >>>> I have created a volumes template and template got created >> successfully. >>>> Now, I want to download the template so I click on the download >>>> template (GUI) and it generated a URL with full path. >>>> >>>> example- >>>> http://192.168.1.110/userdata/581a31e5-acc0-46d0-b05b-879b75e18b3e.vhd >>>> >>>> But, When I checked in secondary storage /var/www/html/userdata/ >> "there >>>> are no file available." >>>> >>>> Note- System VM cloud services are running fine and secondary storage >> is >>>> also mounted. >>>> >>>> Please help me to troubleshoot this issue. >>>> >>>> >>>> >>>> -- >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> Regards, >>>> >>>> Rahul Yadav >>>> >>>> Consultant - Cloud >>>> *IndiQus Technologies* >>>> *O* +91 11 4055 1411 <//+91%2011%204055%201411> | *M* +91 >> 8826699409 >>>> www.indiqus.com >>>> >>> >>> >>> -- >>> >>> Andrija Panić >>> >> >> >> -- >> >> >> >> >> >> >> >> Regards, >> >> Rahul Yadav >> >> Consultant - Cloud >> *IndiQus Technologies* >> *O* +91 11 4055 1411 <//+91%2011%204055%201411> | *M* +91 8826699409 >> www.indiqus.com >>
