Another cause for this is if the ssvm public ip do not have access to the internet (or to the internal resource) where the url resides.
Regards, Jordan ________________________________ From: Nicolas Vazquez <nicolas.vazq...@shapeblue.com> Date: Fri, May 7, 2021, 20:01 To: users@cloudstack.apache.org Subject: Re: Template is not being downloaded [X] This message came from outside your organization Hi Fariborz, Can you try to destroy/recreate the SSVM? If then the issue persist please check and share the /var/log/cloud.log file in the SSVM which may indicate the error. Regards, Nicolas Vazquez ________________________________ From: Fariborz Navidan <mdvlinqu...@gmail.com> Sent: Friday, May 7, 2021 1:14 PM To: users@cloudstack.apache.org <users@cloudstack.apache.org> Subject: Template is not being downloaded Hello, CloudstAck does not download templates from a given URL. The status of the template keeps to be Active but it does not start downloading. I have already ran SSVM check script on SSVM and all tests are good. How do I resolve it? Thanks
