HI Joshua, What is the agent state of secondarystoragevm in the UI. If it is not 'Up', you can SSH to it and check the status of agent service there (service cloud status). Have you noticed any errors in the ssvm log at ' /var/log/cloud/cloud.out' if the service is running.
Regards, Suresh On 16/06/21, 4:11 AM, "Joshua Schaeffer" <jschaef...@harmonywave.com> wrote: I've setup ACS 4.15 and created the first zone on it using the wizard through primate. The zone is enabled and isn't showing any issues in the UI. I can see two system vm's running (secondarystoragevm and consoleproxy) and can SSH into the VM's from the compute node. However when I try to add a template through the UI I get the following error: There is no secondary storage VM for downloading template to image store LXC_SEC_STOR1 And on the controller I can see the corresponding log entries when I try to submit the new template: 2021-06-15 22:13:35,884 DEBUG [c.c.a.ApiServlet] (qtp1644231115-348:ctx-aab81632) (logid:ac328268) ===START=== 172.16.44.18 -- GET name=Ubuntu+20.04&displaytext=Ubuntu+20.04+(Focal)+64-bit&zoneid=9f6f5b49-0e12-4af4-a13b-2ace6c47de43&hypervisor=LXC&format=TAR&ostypeid=aa18f3ad-cd73-11eb-b1da-5254008f72d5&requireshvm=true&command=getUploadParamsForTemplate&response=json 2021-06-15 22:13:35,924 DEBUG [c.c.a.ApiServer] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) CIDRs from which account 'Acct[f8d6949d-cd74-11eb-b1da-5254008f72d5-admin]' is allowed to perform API calls: 0.0.0.0/0,::/0 2021-06-15 22:13:36,093 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) template 203 is not in store:1, type:Image 2021-06-15 22:13:36,138 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) template 203 is already in store:1, type:Image 2021-06-15 22:13:36,142 WARN [c.c.t.HypervisorTemplateAdapter] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) There is no secondary storage VM for downloading template to image store LXC_SEC_STOR1 2021-06-15 22:13:36,146 DEBUG [c.c.u.d.T.Transaction] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) Rolling back the transaction: Time = 98 Name = qtp1644231115-348; called by -TransactionLegacy.rollback:888-TransactionLegacy.removeUpTo:831-TransactionLegacy.close:655-Transaction.execute:38-Transaction.execute:47-HypervisorTemplateAdapter.createTemplateForPostUpload:298-TemplateManagerImpl.registerPostUploadInternal:361-TemplateManagerImpl.registerTemplateForPostUpload:423-NativeMethodAccessorImpl.invoke0:-2-NativeMethodAccessorImpl.invoke:62-DelegatingMethodAccessorImpl.invoke:43-Method.invoke:566 2021-06-15 22:13:36,229 ERROR [c.c.a.ApiServer] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) unhandled exception executing api command: [Ljava.lang.String;@2ad13bf5 com.cloud.utils.exception.CloudRuntimeException: There is no secondary storage VM for downloading template to image store LXC_SEC_STOR1 at com.cloud.template.HypervisorTemplateAdapter$1.doInTransaction(HypervisorTemplateAdapter.java:363) at com.cloud.template.HypervisorTemplateAdapter$1.doInTransaction(HypervisorTemplateAdapter.java:298) at com.cloud.utils.db.Transaction$2.doInTransaction(Transaction.java:50) at com.cloud.utils.db.Transaction.execute(Transaction.java:40) at com.cloud.utils.db.Transaction.execute(Transaction.java:47) at com.cloud.template.HypervisorTemplateAdapter.createTemplateForPostUpload(HypervisorTemplateAdapter.java:298) at com.cloud.template.TemplateManagerImpl.registerPostUploadInternal(TemplateManagerImpl.java:361) at com.cloud.template.TemplateManagerImpl.registerTemplateForPostUpload(TemplateManagerImpl.java:423) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) at org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:107) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175) at com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:51) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:95) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) at com.sun.proxy.$Proxy198.registerTemplateForPostUpload(Unknown Source) at org.apache.cloudstack.api.command.user.template.GetUploadParamsForTemplateCmd.execute(GetUploadParamsForTemplateCmd.java:160) at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:156) at com.cloud.api.ApiServer.queueCommand(ApiServer.java:764) at com.cloud.api.ApiServer.handleRequest(ApiServer.java:588) at com.cloud.api.ApiServlet.processRequestInContext(ApiServlet.java:321) at com.cloud.api.ApiServlet$1.run(ApiServlet.java:134) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:55) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:102) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:52) at com.cloud.api.ApiServlet.processRequest(ApiServlet.java:131) at com.cloud.api.ApiServlet.doGet(ApiServlet.java:93) at javax.servlet.http.HttpServlet.service(HttpServlet.java:645) at javax.servlet.http.HttpServlet.service(HttpServlet.java:750) at org.eclipse.jetty.servlet.ServletHolder$NotAsyncServlet.service(ServletHolder.java:1386) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:755) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:547) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:590) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1300) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1215) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:767) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:500) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938) at java.base/java.lang.Thread.run(Thread.java:829) 2021-06-15 22:13:36,242 DEBUG [c.c.a.ApiServlet] (qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) ===END=== 172.16.44.18 -- GET name=Ubuntu+20.04&displaytext=Ubuntu+20.04+(Focal)+64-bit&zoneid=9f6f5b49-0e12-4af4-a13b-2ace6c47de43&hypervisor=LXC&format=TAR&ostypeid=aa18f3ad-cd73-11eb-b1da-5254008f72d5&requireshvm=true&command=getUploadParamsForTemplate&response=json Am I missing something obvious? I did also see this on the controller. This message repeats exactly every 30 seconds: 2021-06-15 22:21:07,646 DEBUG [o.a.c.s.SecondaryStorageManagerImpl] (secstorage-1:ctx-d87a688f) (logid:ab3dd6e6) Zone 1 is ready to launch secondary storage VM 2021-06-15 22:21:08,000 DEBUG [c.c.c.ConsoleProxyManagerImpl] (consoleproxy-1:ctx-5617882e) (logid:fdcc51e9) Zone 1 is ready to launch console proxy So the VM is started and I can SSH into this, but is the VM itself just not ready? How do you make it ready? -- Thanks, Joshua Schaeffer