HI Joshua,

What is the agent state of secondarystoragevm in the UI. If it is not 'Up', you 
can SSH to it and check the status of agent service there (service cloud 
status). Have you noticed any errors in the ssvm log at ' 
/var/log/cloud/cloud.out' if the service is running.


Regards,
Suresh

On 16/06/21, 4:11 AM, "Joshua Schaeffer" <jschaef...@harmonywave.com> wrote:

    I've setup ACS 4.15 and created the first zone on it using the wizard 
through primate. The zone is enabled and isn't showing any issues in the UI. I 
can see two system vm's running (secondarystoragevm and consoleproxy) and can 
SSH into the VM's from the compute node. However when I try to add a template 
through the UI I get the following error:

    There is no secondary storage VM for downloading template to image store 
LXC_SEC_STOR1

    And on the controller I can see the corresponding log entries when I try to 
submit the new template:

    2021-06-15 22:13:35,884 DEBUG [c.c.a.ApiServlet] 
(qtp1644231115-348:ctx-aab81632) (logid:ac328268) ===START===  172.16.44.18 -- 
GET  
name=Ubuntu+20.04&displaytext=Ubuntu+20.04+(Focal)+64-bit&zoneid=9f6f5b49-0e12-4af4-a13b-2ace6c47de43&hypervisor=LXC&format=TAR&ostypeid=aa18f3ad-cd73-11eb-b1da-5254008f72d5&requireshvm=true&command=getUploadParamsForTemplate&response=json
    2021-06-15 22:13:35,924 DEBUG [c.c.a.ApiServer] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) CIDRs from which 
account 'Acct[f8d6949d-cd74-11eb-b1da-5254008f72d5-admin]' is allowed to 
perform API calls: 0.0.0.0/0,::/0
    2021-06-15 22:13:36,093 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) template 203 is 
not in store:1, type:Image
    2021-06-15 22:13:36,138 DEBUG [o.a.c.s.i.TemplateDataFactoryImpl] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) template 203 is 
already in store:1, type:Image
    2021-06-15 22:13:36,142 WARN  [c.c.t.HypervisorTemplateAdapter] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) There is no 
secondary storage VM for downloading template to image store LXC_SEC_STOR1
    2021-06-15 22:13:36,146 DEBUG [c.c.u.d.T.Transaction] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) Rolling back the 
transaction: Time = 98 Name =  qtp1644231115-348; called by 
-TransactionLegacy.rollback:888-TransactionLegacy.removeUpTo:831-TransactionLegacy.close:655-Transaction.execute:38-Transaction.execute:47-HypervisorTemplateAdapter.createTemplateForPostUpload:298-TemplateManagerImpl.registerPostUploadInternal:361-TemplateManagerImpl.registerTemplateForPostUpload:423-NativeMethodAccessorImpl.invoke0:-2-NativeMethodAccessorImpl.invoke:62-DelegatingMethodAccessorImpl.invoke:43-Method.invoke:566
    2021-06-15 22:13:36,229 ERROR [c.c.a.ApiServer] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) unhandled 
exception executing api command: [Ljava.lang.String;@2ad13bf5
    com.cloud.utils.exception.CloudRuntimeException: There is no secondary 
storage VM for downloading template to image store LXC_SEC_STOR1
        at 
com.cloud.template.HypervisorTemplateAdapter$1.doInTransaction(HypervisorTemplateAdapter.java:363)
        at 
com.cloud.template.HypervisorTemplateAdapter$1.doInTransaction(HypervisorTemplateAdapter.java:298)
        at com.cloud.utils.db.Transaction$2.doInTransaction(Transaction.java:50)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:40)
        at com.cloud.utils.db.Transaction.execute(Transaction.java:47)
        at 
com.cloud.template.HypervisorTemplateAdapter.createTemplateForPostUpload(HypervisorTemplateAdapter.java:298)
        at 
com.cloud.template.TemplateManagerImpl.registerPostUploadInternal(TemplateManagerImpl.java:361)
        at 
com.cloud.template.TemplateManagerImpl.registerTemplateForPostUpload(TemplateManagerImpl.java:423)
        at 
java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at 
java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at 
java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at 
org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
        at 
org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at 
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at 
org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:107)
        at 
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at 
com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:51)
        at 
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
        at 
org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:95)
        at 
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at 
org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
        at com.sun.proxy.$Proxy198.registerTemplateForPostUpload(Unknown Source)
        at 
org.apache.cloudstack.api.command.user.template.GetUploadParamsForTemplateCmd.execute(GetUploadParamsForTemplateCmd.java:160)
        at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:156)
        at com.cloud.api.ApiServer.queueCommand(ApiServer.java:764)
        at com.cloud.api.ApiServer.handleRequest(ApiServer.java:588)
        at com.cloud.api.ApiServlet.processRequestInContext(ApiServlet.java:321)
        at com.cloud.api.ApiServlet$1.run(ApiServlet.java:134)
        at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:55)
        at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:102)
        at 
org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:52)
        at com.cloud.api.ApiServlet.processRequest(ApiServlet.java:131)
        at com.cloud.api.ApiServlet.doGet(ApiServlet.java:93)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:645)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:750)
        at 
org.eclipse.jetty.servlet.ServletHolder$NotAsyncServlet.service(ServletHolder.java:1386)
        at 
org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:755)
        at 
org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:547)
        at 
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
        at 
org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:590)
        at 
org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
        at 
org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
        at 
org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610)
        at 
org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
        at 
org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1300)
        at 
org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
        at 
org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485)
        at 
org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580)
        at 
org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
        at 
org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1215)
        at 
org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
        at 
org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:767)
        at 
org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
        at 
org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
        at org.eclipse.jetty.server.Server.handle(Server.java:500)
        at 
org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)
        at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547)
        at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)
        at 
org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273)
        at 
org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
        at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
        at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
        at 
org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
        at 
org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
        at 
org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
        at 
org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
        at 
org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375)
        at 
org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806)
        at 
org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938)
        at java.base/java.lang.Thread.run(Thread.java:829)
    2021-06-15 22:13:36,242 DEBUG [c.c.a.ApiServlet] 
(qtp1644231115-348:ctx-aab81632 ctx-da7281d3) (logid:ac328268) ===END===  
172.16.44.18 -- GET  
name=Ubuntu+20.04&displaytext=Ubuntu+20.04+(Focal)+64-bit&zoneid=9f6f5b49-0e12-4af4-a13b-2ace6c47de43&hypervisor=LXC&format=TAR&ostypeid=aa18f3ad-cd73-11eb-b1da-5254008f72d5&requireshvm=true&command=getUploadParamsForTemplate&response=json

    Am I missing something obvious? I did also see this on the controller. This 
message repeats exactly every 30 seconds:

    2021-06-15 22:21:07,646 DEBUG [o.a.c.s.SecondaryStorageManagerImpl] 
(secstorage-1:ctx-d87a688f) (logid:ab3dd6e6) Zone 1 is ready to launch 
secondary storage VM
    2021-06-15 22:21:08,000 DEBUG [c.c.c.ConsoleProxyManagerImpl] 
(consoleproxy-1:ctx-5617882e) (logid:fdcc51e9) Zone 1 is ready to launch 
console proxy

    So the VM is started and I can SSH into this, but is the VM itself just not 
ready? How do you make it ready?

    -- 
    Thanks,
    Joshua Schaeffer



 

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