Hi Wei

I fully opened port 2049 now on the NFS server and ran telnet from SSVM, after rebooting it:

root@s-141-VM:~# telnet NFSSERVERIP 2049
Trying NFSSERVERIP...
Connected to NFSSERVERIP.
Escape character is '^]'.
^]

However, status remains "connecting".

On 2/15/23 11:16, Wei ZHOU wrote:
Right.

I have seen this issue recently, which is because SSVM cannot connect to
secondary storage.

-Wei

On Wednesday, 15 February 2023, Kiran Chavala<kiran.chav...@shapeblue.com>
wrote:

HI

Are you able to ssh to the ssvm, If yes can you please execute health
check script

/usr/local/cloud/systemvm/ssvm-check.sh

Also are you able to connect to the management server on port 8250

from the ssvm

telnet <Management server ip> 8250

Also could you please share the /var/log/cloud.out log it will be helpful

Regards
Kiran


________________________________



From: Granwille Strauss
Sent: Wednesday, February 15, 2023 14:15
To:users@cloudstack.apache.org
Cc: Harikrishna Patnala
Subject: Re: SSVM Randomly Stopped Connecting


Hi Harikrishna

I have done so, status remains showing "connecting". And on the dashboard
I can see my secondary storage usage, which means its supposed to be
connected. However, if I reboot the cloudstack-management, it will show 0
again. See attached.

May I add it most likely was not "random" as I mentioned previously. I did
update my opensense gateway, which resulted in a reboot. However,
connections and routing has been perfect again. And then I did also run yum
update on the kvm host where this SSVM is tied to. And the only error I
experienced was that mysql-connect-python required python 2.7, which I
installed to resolve the dependency issue, but python3.6 is still active on
the host as well.

On 2/15/23 10:30, Harikrishna Patnala wrote:

Hi,

Have you tried destroying the SSVM, it will be recreated automatically.
Please try that, it may solve the issue.

Thanks,
Harikrishna

From: Granwille Strauss<granwi...@namhost.com.INVALID><mailto: 
granwi...@namhost.com.INVALID>
Date: Wednesday, 15 February 2023 at 1:46 PM
To:users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>  <
users@cloudstack.apache.org><mailto:users@cloudstack.apache.org>
Subject: SSVM Randomly Stopped Connecting

Hi Guys

As the error suggests, this morning my SSVM just randomly stopped
connecting and agent status remains in "Connecting" mode. ConsolveVM seems
perfectly fine. I did the regular checks in SSVM and it all seems fine, see
attached screenshot. I tried force rebooting the SSVM but still nothing.
The host kvm server is 100% connected as one typically gets the "host
unreachable" error when something like this, but not this time.

I SSH into the SSVM and ran the 'reboot' command and tailed the management
log, this is what it throws:https://jpst.it/36K93

I do not see any errors there either. Any suggestions that can help with
this, please?
--

Regards / Groete
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Regards / Groete

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m: +264 81 323 1260<tel:+264813231260>
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