Hi Wei,
It’s a fresh install, the VMs we are trying to connect over noVNC were the
first VMs.
I will destroy the CPVM and come back.
Thanks again for your help with this!
Ian
-----Original Message-----
From: Wei ZHOU <ustcweiz...@gmail.com>
Sent: 13 June 2023 11:46
To: users@cloudstack.apache.org
Subject: Re: NoVNC failed to connect
Hi Ian,
Is this a fresh installation or upgraded from an older version ? Can you
destroy the CPVM and retry ?
-Wei
On Tue, 13 Jun 2023 at 12:41, Ian Tobin <ito...@tidyhosts.com> wrote:
> Hi Wei,
>
> Is there anything you could suggest? We could rebuild everything but
> is obviously a last resort, however this isn’t production so can be done.
>
> Thanks
>
> Ian
>
>
>
>
> -----Original Message-----
> From: Wei ZHOU <ustcweiz...@gmail.com>
> Sent: 12 June 2023 22:35
> To: users@cloudstack.apache.org
> Subject: Re: NoVNC failed to connect
>
> It looks the issue is caused by
> 2023-06-12 19:53:02,496 ERROR [c.c.c.AgentHookBase]
> (AgentManager-Handler-12:null) (logid:) Session [null] has been
> already used or does not exist.
>
> It is strange the session uuid is null.
>
> -Wei
>
> On Mon, 12 Jun 2023 at 21:00, Ian Tobin <ito...@tidyhosts.com> wrote:
>
> > Hi Wei,
> >
> > Sorry yes, we are in the UK so we are in BST at the moment, all
> > servers were set to BST apart from the consoleproxy and secondary
> > storage VM so I changed those to BST.
> >
> > From the management server log, I do see an error towards the bottom
> > if that means anything to you? I extracted this log as soon as I
> > tried to initiate the VNC connection.
> >
> > 2023-06-12 19:53:02,272 DEBUG [o.a.c.c.ConsoleAccessManagerImpl]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf)
> > Compose console url: //
> > 192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=8080&tok
> > en
> > =nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwvRr8vIZP
> > 6h
> > CLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmEgNvSCNS
> > 7B
> > J_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQgU-FtGc_
> > K7
> > iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJTjqidwFx
> > vD
> > _I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdpKbrbxC7
> > hE
> > 78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5BibkNjkSk0
> > sI
> > 7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmNAV_lxXr
> > ju
> > KI303gRW9zGtJGcebDMQiwK
> > 2023-06-12
> > <http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=
> > 80
> > 80&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbw
> > vR
> > r8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgm
> > Eg
> > NvSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQ
> > gU
> > -FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJ
> > Tj
> > qidwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercd
> > pK
> > brbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5Bi
> > bk
> > NjkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXm
> > NA V_lxXrjuKI303gRW9zGtJGcebDMQiwK2023-06-12>
> > 19:53:02,272 DEBUG [o.a.c.c.ConsoleAccessManagerImpl]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Adding
> > allowed session: b3c67ece-9c51-4a02-ab58-ea478bf5bb85
> > 2023-06-12 19:53:02,289 DEBUG [c.c.c.ConsoleProxyManagerImpl]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Assign
> > previous allocated console proxy for user vm : 25
> > 2023-06-12 19:53:02,292 DEBUG [c.c.a.t.Request]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Seq
> > 10-3000804726712303622: Sending { Cmd , MgmtId: 217952330057572, via:
> > 10(v-26-VM), Ver: v1, Flags: 100011,
> > [{"com.cloud.agent.api.proxy.AllowConsoleAccessCommand":{"sessionUuid"
> > :"b3c67ece-9c51-4a02-ab58-ea478bf5bb85","wait":"0","bypassHostMainte
> > na
> > nce":"false"}}]
> > }
> > 2023-06-12 19:53:02,338 DEBUG [c.c.a.t.Request]
> > (AgentManager-Handler-11:null) (logid:) Seq 10-3000804726712303622:
> > Processing: { Ans: , MgmtId: 217952330057572, via: 10, Ver: v1,
> > Flags: 10,
> > [{"com.cloud.agent.api.UnsupportedAnswer":{"result":"false","details":
> > "Unsupported command issued: com.cloud.agent.api.BadCommand. Are
> > you sure you got the right type of
> > server?","wait":"0","bypassHostMaintenance":"false"}}] }
> > 2023-06-12 19:53:02,339 DEBUG [c.c.a.t.Request]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Seq
> > 10-3000804726712303622: Received: { Ans: , MgmtId: 217952330057572, via:
> > 10(v-26-VM), Ver: v1, Flags: 10, { UnsupportedAnswer } }
> > 2023-06-12 19:53:02,339 WARN [c.c.a.m.AgentManagerImpl]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf)
> > Unsupported
> > Command: Unsupported command issued: com.cloud.agent.api.BadCommand.
> > Are you sure you got the right type of server?
> > 2023-06-12 19:53:02,342 DEBUG [c.c.c.ConsoleProxyManagerImpl]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) Assign
> > previous allocated console proxy for user vm : 25
> > 2023-06-12 19:53:02,342 DEBUG [o.a.c.c.ConsoleAccessManagerImpl]
> > (qtp1444635922-18:ctx-1a30ae0a ctx-e37d6838) (logid:dc5445bf) The
> > console URL is:
> > http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=8
> > 08
> > 0&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbwv
> > Rr
> > 8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgmE
> > gN
> > vSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQg
> > U-
> > FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJT
> > jq
> > idwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercdp
> > Kb
> > rbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5Bib
> > kN
> > jkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXmN
> > AV
> > _lxXrjuKI303gRW9zGtJGcebDMQiwK
> > 2023-06-12
> > <http://192.168.0.241/resource/noVNC/vnc.html?autoconnect=true&port=
> > 80
> > 80&token=nWsEyvVsCDRBjnD81PBv9f3lE3otsAmcJQAgORysO381MafXGFHeNbHahbw
> > vR
> > r8vIZP6hCLk8kjHLb2sfTNeMWttMq2shBkhJ_ZiAQAOvGT5TIgVNLqZVvJdaSTzIfYgm
> > Eg
> > NvSCNS7BJ_SQI-w4K5n_xG1PPAd5VQmDuYj5eo68qd5yYO5hlPDJxKlipW9iqQOUsQWQ
> > gU
> > -FtGc_K7iA9l02SetblMvYfA55lLQrG2WTK9Va0RzQbYxRvEHOIOl8JaF9mpmeFhcrXJ
> > Tj
> > qidwFxvD_I4Yn_TNBw3wi-oJ5bmlkEj1pD39ISJEzCsuOEf8txXeEmuqBH4Md4pFercd
> > pK
> > brbxC7hE78C3zBQm_9RHsnvqnBbfmOsewVe72jOB3m2wqA3r44lrGHLPSFPn8fnRx5Bi
> > bk
> > NjkSk0sI7QMOJLhkNejvS_5sjAtQ3iM-PJ-KYvEqm_N6xYQvqGh8vUDq7UhZhD9bodXm
> > NA V_lxXrjuKI303gRW9zGtJGcebDMQiwK2023-06-12>
> > 19:53:02,343 DEBUG [c.c.a.ApiServlet] (qtp1444635922-18:ctx-1a30ae0a
> > ctx-e37d6838) (logid:dc5445bf) ===END=== 192.168.0.97 -- GET
> > virtualmachineid=90faddb0-b512-4aff-9738-084b3eecc3af&command=create
> > Co
> > nsoleEndpoint&response=json
> > 2023-06-12 19:53:02,495 DEBUG [c.c.a.m.AgentManagerImpl]
> > (AgentManager-Handler-12:null) (logid:) SeqA 10-548: Processing Seq
> > 10-548: { Cmd , MgmtId: -1, via: 10, Ver: v1, Flags: 11,
> > [{"com.cloud.agent.api.ConsoleAccessAuthenticationCommand":{"_host":
> > "1
> > 92.168.0.34","_port":"5900","_vmId":"90faddb0-b512-4aff-9738-084b3ee
> > cc
> > 3af","_sid":"HVaYsT4NZY2UTkt4V0v2Jw","_ticket":"PhHh/6ee8L6zYHhK8UpF
> > 98
> > iTjBRjnZopUmg4MPRnoxLgXwnHB/S5r5szHhJciyHfaBSooQPcO7x1ATNaeJs0Fw==",
> > "_
> > isReauthenticating":"false","wait":"0","bypassHostMaintenance":"false"
> > }}]
> > }
> > 2023-06-12 19:53:02,495 DEBUG [c.c.c.AgentHookBase]
> > (AgentManager-Handler-12:null) (logid:) Console authentication.
> > Ticket in url for
> > 192.168.0.34:5900-90faddb0-b512-4aff-9738-084b3eecc3af is
> > PhHh/6ee8L6zYHhK8UpF98iTjBRjnZopUmg4MPRnoxLgXwnHB/S5r5szHhJciyHfaBSo
> > oQ
> > PcO7x1ATNaeJs0Fw==
> > 2023-06-12 19:53:02,495 DEBUG [c.c.c.AgentHookBase]
> > (AgentManager-Handler-12:null) (logid:) Console authentication.
> > Ticket in 1 minute boundary for
> > 192.168.0.34:5900-90faddb0-b512-4aff-9738-084b3eecc3af
> > is
> > onJPoeQBiCFYdgeC7q5aCoDKPRGrflOdWtiS94Wg+Qt19pJou4YAEEk95Wf/YVzux6Dw
> > onJPoeQBiCFYdgeC7q5aCoDKPRGrflOdWtiS94Wg+Th
> > onJPoeQBiCFYdgeC7q5aCoDKPRGrflOdWtiS94Wg+AKykIKsw+ickzPMQ==
> > 2023-06-12 19:53:02,496 ERROR [c.c.c.AgentHookBase]
> > (AgentManager-Handler-12:null) (logid:) Session [null] has been
> > already used or does not exist.
> > 2023-06-12 19:53:02,496 DEBUG [c.c.a.m.AgentManagerImpl]
> > (AgentManager-Handler-12:null) (logid:) SeqA 10-548: Sending Seq
> > 10-548: {
> > Ans: , MgmtId: 217952330057572, via: 10, Ver: v1, Flags: 100010,
> > [{"com.cloud.agent.api.ConsoleAccessAuthenticationAnswer":{"_success":
> > "false","_isReauthenticating":"false","_port":"0","result":"true","w
> > ai t":"0","bypassHostMaintenance":"false"}}]
> > }
> > 2023-06-12 19:53:03,302 DEBUG [o.a.c.h.HAManagerImpl]
> > (BackgroundTaskPollManager-1:ctx-bca8ab90) (logid:e408e339) HA
> > health check task is running...
> > 2023-06-12 19:53:05,638 DEBUG [c.c.a.m.AgentManagerImpl]
> > (AgentManager-Handler-14:null) (logid:) SeqA 10-549: Processing Seq
> > 10-549: { Cmd , MgmtId: -1, via: 10, Ver: v1, Flags: 11,
> > [{"com.cloud.agent.api.ConsoleProxyLoadReportCommand":{"_proxyVmId":
> > "2
> > 6","_loadInfo":"{
> >
> >
> > Thanks
> >
> > Ian
> >
> >
> >
> >
> > -----Original Message-----
> > From: Wei ZHOU <ustcweiz...@gmail.com>
> > Sent: 12 June 2023 19:48
> > To: users@cloudstack.apache.org
> > Subject: Re: NoVNC failed to connect
> >
> > Hi Ian,
> >
> > timesync should be ok in your environment. The CPVM uses UTC
> > timezone, which is different from the timezone setting of your
> > management server (does it use BST ?)
> >
> > Any errors in the management server ?
> >
> > -Wei
> >
> > On Mon, 12 Jun 2023 at 19:56, Ian Tobin <ito...@tidyhosts.com> wrote:
> >
> > > Hi Wei,
> > >
> > > Ive checked the systemvms and they were both set to UTC, I have
> > > run apt-get update and reinstalled tzdata on both and now both
> > > servers are reporting the correct time in BST.
> > >
> > > However, in the cloud.log, the time that its reporting the VNC
> > > connection is 1 hour behind than the time set on the consolevm
> > > server, the times below should report 18 not 17 which is a bit strange.
> > >
> > > 2023-06-12 17:43:37,210 INFO
> > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-13:null)
> > > Get resource request for /resource/noVNC/app/images/error.svg
> > > 2023-06-12 17:43:37,212 INFO
> > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-13:null)
> > > file does not exist/resource/noVNC/app/images/error.svg
> > > 2023-06-12 17:50:04,823 INFO
> > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-14:null)
> > > Get resource request for /resource/noVNC/vnc.html
> > > 2023-06-12 17:50:04,833 INFO
> > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-14:null)
> > > Sent file /resource/noVNC/vnc.html with content type text/html
> > > 2023-06-12 17:50:04,950 INFO
> > > [cloud.consoleproxy.ConsoleProxyNoVNCHandler]
> > > (qtp1221518490-41:null) Get websocket connection request from
> > > remote IP : 192.168.0.97
> > > 2023-06-12 17:50:05,003 WARN [cloud.consoleproxy.ConsoleProxy]
> > > (qtp1221518490-41:null) External authenticator failed
> > > authentication request for vm 90faddb0-b512-4aff-9738-084b3eecc3af
> > > with sid HVaYsT4NZY2UTkt4V0v2Jw
> > > 2023-06-12 17:50:05,003 WARN
> > > [cloud.consoleproxy.ConsoleProxyNoVNCHandler]
> > > (qtp1221518490-41:null) Failed to create viewer due to External
> > > authenticator failed request for vm
> > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> > > HVaYsT4NZY2UTkt4V0v2Jw
> > > com.cloud.consoleproxy.AuthenticationException: External
> > > authenticator failed request for vm
> > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid HVaYsT4NZY2UTkt4V0v2Jw
> > > at
> > >
> > com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(Console
> > Pr
> > oxy.java:528)
> > > at
> > >
> com.cloud.consoleproxy.ConsoleProxy.getNoVncViewer(ConsoleProxy.java:5
> 62)
> > > at
> > >
> > com.cloud.consoleproxy.ConsoleProxyNoVNCHandler.onConnect(ConsolePro
> > xy
> > NoVNCHandler.java:136)
> > > at
> > > java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Na
> > > ti
> > > ve
> > > Method)
> > > at
> > >
> > java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Nativ
> > eM
> > ethodAccessorImpl.java:62)
> > > at
> > >
> > java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(D
> > el
> > egatingMethodAccessorImpl.java:43)
> > > at java.base/java.lang.reflect.Method.invoke(Method.java:566)
> > > at
> > >
> > org.eclipse.jetty.websocket.common.events.annotated.CallableMethod.c
> > al
> > l(CallableMethod.java:70)
> > > at
> > >
> > org.eclipse.jetty.websocket.common.events.JettyAnnotatedEventDriver.
> > on
> > Connect(JettyAnnotatedEventDriver.java:178)
> > > at
> > >
> > org.eclipse.jetty.websocket.common.events.AbstractEventDriver.openSe
> > ss
> > ion(AbstractEventDriver.java:217)
> > > at
> > >
> > org.eclipse.jetty.websocket.common.WebSocketSession.open(WebSocketSe
> > ss
> > ion.java:493)
> > > at
> > >
> > org.eclipse.jetty.websocket.common.WebSocketSession.onOpened(WebSock
> > et
> > Session.java:459)
> > > at org.eclipse.jetty.io
> > > .AbstractConnection.onOpened(AbstractConnection.java:213)
> > > at org.eclipse.jetty.io
> > > .AbstractConnection.onOpen(AbstractConnection.java:205)
> > > at org.eclipse.jetty.io
> > > .AbstractEndPoint.upgrade(AbstractEndPoint.java:444)
> > > at
> > >
> > org.eclipse.jetty.server.HttpConnection.onCompleted(HttpConnection.j
> > av
> > a:412)
> > > at
> > > org.eclipse.jetty.server.HttpChannel.onCompleted(HttpChannel.java:832)
> > > at
> > > org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380)
> > > at
> > >
> > org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.ja
> > va
> > :277)
> > > at org.eclipse.jetty.io
> > > .AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
> > > at org.eclipse.jetty.io
> > > .FillInterest.fillable(FillInterest.java:105)
> > > at org.eclipse.jetty.io
> > > .ChannelEndPoint$1.run(ChannelEndPoint.java:104)
> > > at
> > >
> > org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPo
> > ol
> > .java:883)
> > > at
> > >
> > org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThre
> > ad
> > Pool.java:1034)
> > > at java.base/java.lang.Thread.run(Thread.java:829)
> > > 2023-06-12 17:50:05,019 INFO
> > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-15:null)
> > > Get resource request for /resource/noVNC/app/images/error.svg
> > > 2023-06-12 17:50:05,021 INFO
> > > [cloud.consoleproxy.ConsoleProxyResourceHandler] (Thread-15:null)
> > > file does not exist/resource/noVNC/app/images/error.svg
> > >
> > > The time on the management server is correct.
> > >
> > > Do you think this is a time sync issue?
> > >
> > > Thanks
> > >
> > > Ian
> > >
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > Sent: 11 June 2023 19:10
> > > To: users@cloudstack.apache.org
> > > Subject: Re: NoVNC failed to connect
> > >
> > > Yes, it could be relevant.
> > >
> > > Can you check if cpvm is time-synced with the management server ?
> > > If yes, can you check if there are any errors in the
> management-server.log ?
> > >
> > >
> > > -Wei
> > >
> > > On Sun, 11 Jun 2023 at 18:38, Ian Tobin <ito...@tidyhosts.com> wrote:
> > >
> > > > Hi Wei,
> > > >
> > > > I saw this in the log
> > > >
> > > > 2023-06-11 16:35:31,083 WARN
> > > > [cloud.consoleproxy.ConsoleProxyNoVNCHandler] (qtpp
> > > > 1670543353-39:null) Failed to create viewer due to External
> > > > authenticator failedd request for vm
> > > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> > > > HVaYsT4NZY2UTkt4V00
> > > > v2Jw
> > > > com.cloud.consoleproxy.AuthenticationException: External
> > > > authenticator failed ree quest for vm
> > > > 90faddb0-b512-4aff-9738-084b3eecc3af with sid
> > > > HVaYsT4NZY2UTkt4V0v2JJ w
> > > >
> > > > not sure if that is relevant or not?
> > > >
> > > > Thanks
> > > >
> > > > Ian
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > Sent: 11 June 2023 17:13
> > > > To: users@cloudstack.apache.org
> > > > Subject: Re: NoVNC failed to connect
> > > >
> > > > All looks good.
> > > >
> > > > Can you check /var/log/cloud.log in cpvm if there are some errors ?
> > > >
> > > >
> > > >
> > > > On Sunday, 11 June 2023, Ian Tobin <ito...@tidyhosts.com> wrote:
> > > >
> > > > > Hi Wei,
> > > > >
> > > > > This is the output from consoleproxy
> > > > >
> > > > > root@v-26-VM:/etc# telnet 192.168.0.34 5900 Trying 192.168.0.34...
> > > > > Connected to 192.168.0.34.
> > > > > Escape character is '^]'.
> > > > > RFB 003.008
> > > > >
> > > > >
> > > > > Connection closed by foreign host.
> > > > > root@v-26-VM:/etc# telnet 192.168.0.34 5901 Trying 192.168.0.34...
> > > > > Connected to 192.168.0.34.
> > > > > Escape character is '^]'.
> > > > > RFB 003.008
> > > > >
> > > > > Thanks
> > > > >
> > > > > Ian
> > > > >
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > > Sent: 10 June 2023 16:19
> > > > > To: users@cloudstack.apache.org
> > > > > Subject: Re: NoVNC failed to connect
> > > > >
> > > > > Hi,
> > > > >
> > > > > Can you check in the console proxy vm if the vnc ports are
> > reachable ?
> > > > >
> > > > > telnet 192.168.0.34 5900
> > > > > telnet 192.168.0.34 5901
> > > > >
> > > > > -Wei
> > > > >
> > > > >
> > > > > On Sat, 10 Jun 2023 at 12:33, Ian Tobin <ito...@tidyhosts.com>
> > wrote:
> > > > >
> > > > > > Hi Wei,
> > > > > >
> > > > > > Sorry I thought you wanted me to run inside consoleproxy.
> > > > > >
> > > > > > So on the hypervisor I can see the standard VNC ports open
> > > > > >
> > > > > > Active Internet connections (servers and established)
> > > > > > Proto Recv-Q Send-Q Local Address Foreign Address
> > > > State
> > > > > > tcp 0 0 127.0.0.53:53 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:41757 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:33523 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:22 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:111 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 0.0.0.0:16514 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 192.168.0.34:5900 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 0 192.168.0.34:5901 0.0.0.0:*
> > > > > LISTEN
> > > > > > tcp 0 256 192.168.0.34:22 192.168.0.97:53409
> > > > > > ESTABLISHED
> > > > > > tcp 0 0 192.168.0.34:670 192.168.0.37:2049
> > > > > > ESTABLISHED
> > > > > > tcp 0 0 192.168.0.34:34234 185.125.190.36:80
> > > > > > TIME_WAIT
> > > > > > tcp6 0 0 :::22 :::*
> > > > > LISTEN
> > > > > > tcp6 0 0 :::111 :::*
> > > > > LISTEN
> > > > > > tcp6 0 0 :::16514 :::*
> > > > > LISTEN
> > > > > > tcp6 0 0 :::43853 :::*
> > > > > LISTEN
> > > > > > tcp6 0 0 :::39889 :::*
> > > > > LISTEN
> > > > > > tcp6 0 0 192.168.0.34:47868 192.168.0.33:8250
> > > > > > ESTABLISHED
> > > > > >
> > > > > >
> > > > > >
> > > > > > thanks
> > > > > >
> > > > > > Ian
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > > > Sent: 10 June 2023 10:39
> > > > > > To: users@cloudstack.apache.org
> > > > > > Subject: Re: NoVNC failed to connect
> > > > > >
> > > > > > Just noticed you run the commands in consoleproxy vm.
> > > > > > Can you please run same commands on ubuntu hosts ?
> > > > > >
> > > > > > -Wei
> > > > > >
> > > > > > On Saturday, 10 June 2023, Ian Tobin <ito...@tidyhosts.com>
> wrote:
> > > > > >
> > > > > > > Hi Wei,
> > > > > > >
> > > > > > > The Hypervisor is running Ubuntu 22.04.2 LTS
> > > > > > >
> > > > > > > The Console Proxy is running Debian 11.6, ive also just
> > > > > > > destroyed it and let it re create but the netstat shows
> > > > > > > there is no VNC ports
> > > > > running.
> > > > > > >
> > > > > > > Thanks
> > > > > > >
> > > > > > > Ian
> > > > > > >
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > > > > Sent: 10 June 2023 06:50
> > > > > > > To: users@cloudstack.apache.org
> > > > > > > Subject: Re: NoVNC failed to connect
> > > > > > >
> > > > > > > Hi,
> > > > > > >
> > > > > > > What OS do you use?
> > > > > > >
> > > > > > > Normally you can find the ports listened on 5900/5901/...
> > > > > > > which are vnc ports of vms.
> > > > > > >
> > > > > > > -Wei
> > > > > > >
> > > > > > > On Fri, 9 Jun 2023 at 23:40, Ian Tobin
> > > > > > > <ito...@tidyhosts.com>
> > > wrote:
> > > > > > >
> > > > > > > > Hi Wei,
> > > > > > > >
> > > > > > > > Sorry for the delay in coming back.
> > > > > > > >
> > > > > > > > I have got on to the console of the consoleproxy VM,
> > > > > > > > when I issue virsh domdisplay it say
> > > > > > > >
> > > > > > > > root@v-21-VM:~# virsh domdisplay
> > > > > > > > -bash: virsh: command not found
> > > > > > > >
> > > > > > > > Netstat -nat
> > > > > > > >
> > > > > > > > Active Internet connections (servers and established)
> > > > > > > > Proto Recv-Q Send-Q Local Address Foreign Address
> > > > > > State
> > > > > > > > tcp 0 0 0.0.0.0:8080 0.0.0.0:*
> > > > > > > LISTEN
> > > > > > > > tcp 0 0 0.0.0.0:80 0.0.0.0:*
> > > > > > > LISTEN
> > > > > > > > tcp 0 0 169.254.242.168:3922 0.0.0.0:*
> > > > > > > LISTEN
> > > > > > > > tcp 0 0 0.0.0.0:8001 0.0.0.0:*
> > > > > > > LISTEN
> > > > > > > > tcp 0 0 192.168.0.203:36154
> 192.168.0.33:8250
> > > > > > > > ESTABLISHED
> > > > > > > >
> > > > > > > > thanks
> > > > > > > >
> > > > > > > > Ian
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > > > > > Sent: 07 June 2023 16:33
> > > > > > > > To: users@cloudstack.apache.org
> > > > > > > > Subject: Re: NoVNC failed to connect
> > > > > > > >
> > > > > > > > The default password for root user is "password".
> > > > > > > > If you use ssh, password is not required.
> > > > > > > >
> > > > > > > > -Wei
> > > > > > > >
> > > > > > > > On Wednesday, 7 June 2023, Ian Tobin
> > > > > > > > <ito...@tidyhosts.com>
> > > wrote:
> > > > > > > >
> > > > > > > > > Hey Wei,
> > > > > > > > >
> > > > > > > > > I can console on to the proxy VM from the KVM host,
> > > > > > > > > but I cannot locate the system.vm.password parameter
> > > > > > > > > to get the password in the UI, unless im missing something?
> > > > > > > > >
> > > > > > > > > Thanks
> > > > > > > > >
> > > > > > > > > Ian
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > -----Original Message-----
> > > > > > > > > From: Ian Tobin <ito...@tidyhosts.com>
> > > > > > > > > Sent: 07 June 2023 13:06
> > > > > > > > > To: users@cloudstack.apache.org
> > > > > > > > > Subject: RE: NoVNC failed to connect
> > > > > > > > >
> > > > > > > > > Hi Wei,
> > > > > > > > >
> > > > > > > > > Thanks for the info, ill connect and report back.
> > > > > > > > >
> > > > > > > > > Thanks
> > > > > > > > >
> > > > > > > > > Ian
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > -----Original Message-----
> > > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > > > > > > Sent: 07 June 2023 13:04
> > > > > > > > > To: users@cloudstack.apache.org
> > > > > > > > > Subject: Re: NoVNC failed to connect
> > > > > > > > >
> > > > > > > > > Hi Ian,
> > > > > > > > >
> > > > > > > > > You can access the system vm via "virsh console" on
> > > > > > > > > the kvm host or follow
> > > > > > > > > https://docs.cloudstack.apache.org/en/4.18.0.0/admingu
> > > > > > > > > id
> > > > > > > > > e/
> > > > > > > > > sy
> > > > > > > > > stem
> > > > > > > > > vm
> > > > > > > > > .h
> > > > > > > > > tm
> > > > > > > > > l#
> > > > > > > > > accessing-system-vms
> > > > > > > > >
> > > > > > > > > -Wei
> > > > > > > > >
> > > > > > > > > On Wed, 7 Jun 2023 at 13:58, Ian Tobin
> > > > > > > > > <ito...@tidyhosts.com>
> > > > > wrote:
> > > > > > > > >
> > > > > > > > > > Hey Wei,
> > > > > > > > > >
> > > > > > > > > > Thanks for the reply.
> > > > > > > > > >
> > > > > > > > > > I think I didn’t write correctly, we can ping the
> > > > > > > > > > systemvm but also we cannot noVNC to the systemvms.
> > > > > > > > > >
> > > > > > > > > > Thanks
> > > > > > > > > >
> > > > > > > > > > Ian
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Tel: +44 (0)560 367 4610
> > > > > > > > > > Email: i...@tidyhosts.com Visit us:
> > > > > > > > > > www.tidyhosts.com
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > -----Original Message-----
> > > > > > > > > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > > > > > > > > Sent: 07 June 2023 12:21
> > > > > > > > > > To: users@cloudstack.apache.org
> > > > > > > > > > Subject: Re: NoVNC failed to connect
> > > > > > > > > >
> > > > > > > > > > Hi Ian,
> > > > > > > > > >
> > > > > > > > > > Can you log into the console proxy vm, and check if
> > > > > > > > > > the vnc port of
> > > > > > > > > > (any) vm is reachable ?
> > > > > > > > > > You can get the vnc port by command "virsh domdisplay"
> > > > > > > > > > or "virsh vncdisplay" on the kvm host.
> > > > > > > > > >
> > > > > > > > > > -Wei
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > On Wed, 7 Jun 2023 at 10:19, Ian Tobin
> > > > > > > > > > <ito...@tidyhosts.com>
> > > > > > wrote:
> > > > > > > > > >
> > > > > > > > > > > Hi,
> > > > > > > > > > >
> > > > > > > > > > > We are currently testing CloudStack. We have
> > > > > > > > > > > setup with
> > > > > > > > > > > 3 nodes
> > > > > > > > > > > (KVM) and the management server.
> > > > > > > > > > >
> > > > > > > > > > > We have deployed a new instance but we are unable
> > > > > > > > > > > to connect to noVNC, the error just says failed to
> > > > > > > > > > > connect
> > to
> > > server.
> > > > > > > > > > >
> > > > > > > > > > > We can connect to the systemvm proxy VM so unsure
> > > > > > > > > > > how to troubleshoot the issue.
> > > > > > > > > > >
> > > > > > > > > > > At the moment there is no certificates installed
> > > > > > > > > > > so everything is over http.
> > > > > > > > > > >
> > > > > > > > > > > Any ideas how we can troubleshoot this?
> > > > > > > > > > >
> > > > > > > > > > > Thanks
> > > > > > > > > > >
> > > > > > > > > > > Ian
> > > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>
