Hello again, Community!

We're trying to make use of DirectDownload templates which makes use of the
"Bypass Secondary Storage" feature, but we seem to be having issues with
this functionality.

After setting up a new template with "Direct Download" turned on and an
HTTPS URL our template file won't download. The download source is a file
stored in github. This is what we see in the logs:

Jun 13 16:12:07 lax2-cs-hv01 java[26054]: WARN
[kvm.storage.KVMStorageProcessor] (agentRequest-Handler-5:)
(logid:7b08521c) Error downloading template 209 due to: Error on HTTPS
request: PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to
find valid certification path to requested target
Jun 13 16:12:07 lax2-cs-hv01 java[26054]: INFO
[kvm.storage.LibvirtStorageAdaptor] (agentRequest-Handler-1:)
(logid:7b08521c) Trying to fetch storage pool
3b59a095-9e71-3e97-92a8-56aa3f931a5e from libvirt
Jun 13 16:12:07 lax2-cs-hv01 java[26054]: WARN
[kvm.storage.KVMStorageProcessor] (agentRequest-Handler-1:)
(logid:7b08521c) Error downloading template 209 due to: Error on HTTPS
request: PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to
find valid certification path to requested target
Jun 13 16:12:07 lax2-cs-hv01 java[26054]: INFO
[kvm.storage.LibvirtStorageAdaptor] (agentRequest-Handler-4:)
(logid:78a6fa93) Trying to fetch storage pool
3b59a095-9e71-3e97-92a8-56aa3f931a5e from libvirt
Jun 13 16:12:07 lax2-cs-hv01 java[26054]: INFO
[kvm.storage.LibvirtStorageAdaptor] (agentRequest-Handler-4:)
(logid:78a6fa93) Asking libvirt to refresh storage pool
3b59a095-9e71-3e97-92a8-56aa3f931a5e
Jun 13 16:12:07 lax2-cs-hv01 java[26054]: INFO
[kvm.storage.LibvirtStorageAdaptor] (agentRequest-Handler-2:)
(logid:7b08521c) Trying to fetch storage pool
3b59a095-9e71-3e97-92a8-56aa3f931a5e from libvirt
Jun 13 16:12:08 lax2-cs-hv01 java[26054]: INFO
[kvm.storage.LibvirtStorageAdaptor] (agentRequest-Handler-3:)
(logid:78a6fa93) Trying to fetch storage pool
eb9f16ef-3ba3-4c50-9e64-807b6f2c8994 from libvirt
Jun 13 16:12:08 lax2-cs-hv01 java[26054]: INFO
[kvm.storage.LibvirtStorageAdaptor] (agentRequest-Handler-3:)
(logid:78a6fa93) Asking libvirt to refresh storage pool
eb9f16ef-3ba3-4c50-9e64-807b6f2c8994
Jun 13 16:12:08 lax2-cs-hv01 java[26054]: WARN
[kvm.storage.KVMStorageProcessor] (agentRequest-Handler-2:)
(logid:7b08521c) Error downloading template 209 due to: Error on HTTPS
request: PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to
find valid certification path to requested target

We've been through this documentation:
https://docs.cloudstack.apache.org/en/latest/adminguide/hosts.html#securing-process

but everything seems to be in order, on our side. Any insights here?
Happy to provide any logs or configuration information to assist.

Regards,

Willard Conrad

DevOps Engineer

Hivelocity, LLC

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