Hello,
We have Upgraded ACS 4.15.1 to 4.19.1.0 . Every thing are fine apart
from 2 issues
1. We are getting repeated error on ACS webUI with admin users saying "
The given command 'readyForShutdown' either does not exist, is not
available for user. Unable to proceed. Please contact your
administrator" every Second . how can we disable this repeated
message . please Guide
2. Console proxy gives " Access is denied for the console session " and
Following is the error in /var/log/cloud.log
/A2024-08-01 22:38:48,121 INFO [cloud.consoleproxy.ConsoleProxy]
(Console-Proxy-Main:null) Setting reconnectMaxRetry=5
2024-08-01 22:38:48,127 INFO
[cloud.consoleproxy.ConsoleProxyBaseServerFactoryImpl]
(Console-Proxy-Main:null) create HTTP server instance at port: 80
2024-08-01 22:38:48,718 INFO [cloud.consoleproxy.ConsoleProxy]
(Console-Proxy-Main:null) Listening for HTTP CMDs on port 8001
2024-08-01 22:39:29,274 INFO [cloud.consoleproxy.ConsoleProxy]
(Thread-12:null) Session null has already been used, cannot connect
*2024-08-01 22:39:29,278 WARN [cloud.consoleproxy.ConsoleProxy]
(Thread-12:null) External authenticator failed authentication request
for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA
2024-08-01 22:39:29,281 WARN
[cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-12:null) Failed to
create viewer due to External authenticator failed request for vm
3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA
com.cloud.consoleproxy.AuthenticationException: External authenticator
failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid
uDFk1uQZy9YBz5ZRSSB1SA*
at
com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564)
at
com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494)
at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142)
at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51)
at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)
at
jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82)
at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80)
at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848)
at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)
at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817)
at java.base/java.lang.Thread.run(Thread.java:829)
2024-08-01 22:40:18,843 INFO [cloud.consoleproxy.ConsoleProxy]
(Thread-14:null) Session null has already been used, cannot connect
2024-08-01 22:40:18,861 WARN [cloud.consoleproxy.ConsoleProxy]
(Thread-14:null) External authenticator failed authentication request
for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA
2024-08-01 22:40:18,862 WARN
[cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-14:null) Failed to
create viewer due to External authenticator failed request for vm
3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA
com.cloud.consoleproxy.AuthenticationException: External authenticator
failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid
uDFk1uQZy9YBz5ZRSSB1SA
at
com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564)
at
com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494)
at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142)
at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51)
at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)
at
jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82)
at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80)
at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848)
at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)
at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817)
at java.base/java.lang.Thread.run(Thread.java:829)
/Please guide us to resolve the issue .
TIA
Regards
Biswajit
