GitHub user DaanHoogland added a comment to the discussion: There is no secondary storage VM for downloading template to image store
@dylan62370 , try logging into the ssvm and ping from there. Also check the dns settings (resolv.conf) on the ssvm. ( run /usr/local/cloudstack/systemvm/ssvm-check.sh and examine the output ) GitHub link: https://github.com/apache/cloudstack/discussions/9535#discussioncomment-10384092 ---- This is an automatically sent email for users@cloudstack.apache.org. To unsubscribe, please send an email to: users-unsubscr...@cloudstack.apache.org