I found the issue. Apparently, that portion of the GUI does not like Firefox.

☹

From: Fabricio Duarte <fabricio.dua...@scclouds.com.br>
Date: Friday, July 25, 2025 at 1:51 PM
To: users@cloudstack.apache.org <users@cloudstack.apache.org>
Subject: Re: Usage Data not populating
WARNING: This email originated from outside of the organization. Do not click 
links or open attachments unless you recognize the sender and know the content 
is safe.


Hi Marty,

Could you check in the table `cloud_usage.cloud_usage` whether there are
usage records for the specified period?

```
select * from cloud_usage.cloud_usage where start_date between
"2025-07-09" and "2025-07-25" and end_date between "2025-07-09" and
"2025-07-25";
```

If there are, maybe there are not any entries that match your filters.
In this case, could you attempt to search for usage records without
specifying the domain, account and usage type?

On 7/25/25 02:48, Marty Godsey wrote:
> When ever I try to get usage data from the console, it doesn’t show any 
> information.
>
> https://atpscan.global.hornetsecurity.com?d=Thcmnuu3DpjcqXks1Z98Njv1hQPByo8uYdyuY_QL2eI&f=SYQ3RxdzorxvQwfoBnXXFTpKEGtKFrKh9UorsOMCjEVaLJ0Q-FOiyBLXQXIMtXuB&i=&k=mEhR&m=giwd6IhBB99tRIdj6MuCc7R5e4KZCQNbVslHqrzYpLGO3egirHYaYrQBNvGQMw50jwX15BMCHqfQJ6SKDXJ1EdRRnd131mGlZk6UvwxrVZ7VxCSxvNN7KaisD6TaSU4j&n=nkIjjP_gwEbpNAkbgI1q01M4IWB-5eKw3x-VZrKHGh9kPq-NcnnWag31pHMYxEn8&r=QVx-5yPL2As3gs8-dKJsraOw3GyvTXRZqXV3S6iS_GFGS8mOuqOWjIzPaRn7WK9N&s=755adcd4041c1e8334b9aebe8fd091a70ecc33428076738b2646944d29a35860&u=https%3A%2F%2Fimgur.com%2Fa%2FNRJ2ar1
>
> The Usage server is running and logging.
>
> Where should I start to look? I don’t see any errors in the log files.
>
> Marty
>

Reply via email to