GitHub user Rubueno deleted a comment on the discussion: createAccount fails with "unable to verify user credentials and/or request signature"
The plot thickens. We found that createAccount in the UI works fine, but via CMK it does not. The createAccount call will only break after a week or so. Now interestingly, for each createAccount call in CMK it will return "Expired session, missing signature, or missing apiKey -- ignoring request" while each call for listVirtualMachines and listRoles and even deleteAccount works fine. CMK version: `Apache CloudStack :monkey_face: CloudMonkey 6.4.0` This call was made: `create account domainid=8df6d67c-9f1c-49b5-bc8c-c0ca86810646 [email protected] firstname=test lastname=test password=test roleid=e8a96c9c-8782-40ea-880a-59ca60029a98 username=testuser` ``` 2025-08-28 11:45:07,507 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897421:ctx-bc4252f1) (logid:53b42c21) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listRoles&id=e8a96c9c-8782-40ea-880a-59ca60029a98&response=json&signature=MASKED 2025-08-28 11:45:07,517 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897421:ctx-bc4252f1 ctx-ea231b9b ctx-4b0dcb57) (logid:53b42c21) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listRoles&id=e8a96c9c-8782-40ea-880a-59ca60029a98&response=json&signature=MASKED 2025-08-28 11:50:41,146 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3894943:ctx-f772eb69) (logid:48cbcbea) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listAccounts&response=json&signature=MASKED 2025-08-28 11:50:41,450 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3894943:ctx-f772eb69 ctx-524a7fa2 ctx-dd46233a) (logid:48cbcbea) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listAccounts&response=json&signature=MASKED 2025-08-28 11:50:46,828 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3894943:ctx-1abe4d66) (logid:c855fa33) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=deleteAccount&id=36c1c8e0-2e38-4499-b24d-86b149d10ca9&response=json&signature=MASKED 2025-08-28 11:50:46,864 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-89:ctx-bb22dda1 job-442129) (logid:09c09633) Executing AsyncJobVO: {id:442129, userId: 713, accountId: 647, instanceType: Account, instanceId: 1640, cmd: org.apache.cloudstack.api.command.admin.account.DeleteAccountCmd, cmdInfo: {"apiKey":"cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g","signature":"up+1eRLhRCRA5CAQOWYmxyX93EE\u003d","response":"json","ctxUserId":"713","httpmethod":"GET","ctxStartEventId":"3616169","id":"36c1c8e0-2e38-4499-b24d-86b149d10ca9","ctxDetails":"{\"interface com.cloud.user.Account\":\"36c1c8e0-2e38-4499-b24d-86b149d10ca9\"}","ctxAccountId":"647","uuid":"36c1c8e0-2e38-4499-b24d-86b149d10ca9","cmdEventType":"ACCOUNT.DELETE"}, cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result: null, initMsid: 90520745546402, completeMsid: null, lastUpdated: null, lastPolled: null, created: null, removed: null} 2025-08-28 11:50:46,865 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (qtp1312381159-3894943:ctx-1abe4d66 ctx-625120eb ctx-8b7a6d1e) (logid:c855fa33) submit async job-442129, details: AsyncJobVO: {id:442129, userId: 713, accountId: 647, instanceType: Account, instanceId: 1640, cmd: org.apache.cloudstack.api.command.admin.account.DeleteAccountCmd, cmdInfo: {"apiKey":"cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g","signature":"up+1eRLhRCRA5CAQOWYmxyX93EE\u003d","response":"json","ctxUserId":"713","httpmethod":"GET","ctxStartEventId":"3616169","id":"36c1c8e0-2e38-4499-b24d-86b149d10ca9","ctxDetails":"{\"interface com.cloud.user.Account\":\"36c1c8e0-2e38-4499-b24d-86b149d10ca9\"}","ctxAccountId":"647","uuid":"36c1c8e0-2e38-4499-b24d-86b149d10ca9","cmdEventType":"ACCOUNT.DELETE"}, cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0, result: null, initMsid: 90520745546402, completeMsid: null, lastUpdated: null, lastPolled: null, created: n ull, removed: null} 2025-08-28 11:50:46,865 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3894943:ctx-1abe4d66 ctx-625120eb ctx-8b7a6d1e) (logid:c855fa33) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=deleteAccount&id=36c1c8e0-2e38-4499-b24d-86b149d10ca9&response=json&signature=MASKED 2025-08-28 11:50:48,879 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897422:ctx-d913e586) (logid:0764e714) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=queryAsyncJobResult&jobid=09c09633-cbed-410d-910c-6bd3845bdf6c&response=json&signature=MASKED 2025-08-28 11:50:48,900 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897422:ctx-d913e586 ctx-9fde69d0 ctx-a4be2435) (logid:0764e714) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=queryAsyncJobResult&jobid=09c09633-cbed-410d-910c-6bd3845bdf6c&response=json&signature=MASKED 2025-08-28 11:52:21,841 DEBUG [c.c.a.ApiServer] (qtp1312381159-3894943:ctx-26e73f2d ctx-196cba6d) (logid:9b36707c) Expired session, missing signature, or missing apiKey -- ignoring request. Signature: null, apiKey: cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g 2025-08-28 11:52:54,546 DEBUG [c.c.a.ApiServer] (qtp1312381159-3894943:ctx-f9e2e53e ctx-9a43605d) (logid:08836ff8) Expired session, missing signature, or missing apiKey -- ignoring request. Signature: null, apiKey: cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g 2025-08-28 11:52:58,808 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897413:ctx-b88620f7) (logid:de9e1071) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listApis&listall=true&response=json&signature=MASKED 2025-08-28 11:52:59,038 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897413:ctx-b88620f7 ctx-36a6ba5d ctx-4acd3d63) (logid:de9e1071) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listApis&listall=true&response=json&signature=MASKED 2025-08-28 11:53:00,813 DEBUG [c.c.a.ApiServer] (qtp1312381159-3897424:ctx-622631c5 ctx-c2f4ab4a) (logid:b35167e6) Expired session, missing signature, or missing apiKey -- ignoring request. Signature: null, apiKey: cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g 2025-08-28 11:55:19,154 DEBUG [c.c.a.ApiServer] (qtp1312381159-3897417:ctx-fc85c058 ctx-caaf128c) (logid:a64ad242) Expired session, missing signature, or missing apiKey -- ignoring request. Signature: null, apiKey: cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g 2025-08-28 12:00:36,998 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897417:ctx-cccf2f08) (logid:08d42791) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listVirtualMachines&listall=true&response=json&signature=MASKED 2025-08-28 12:00:37,168 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897417:ctx-cccf2f08 ctx-5d757858 ctx-574cc60a) (logid:08d42791) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listVirtualMachines&listall=true&response=json&signature=MASKED 2025-08-28 12:00:46,173 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897413:ctx-cd8d829e) (logid:5dee60f9) ===START=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listRoles&response=json&signature=MASKED 2025-08-28 12:00:46,184 DEBUG [c.c.a.ApiServlet] (qtp1312381159-3897413:ctx-cd8d829e ctx-5ee11f50 ctx-37357907) (logid:5dee60f9) ===END=== 2a02:a45f:ed31:0:0:0:0:416 -- GET apiKey=cRi33FV9H9zh8H3YqQQNI-ecCTSgRdZs5vM4OZtEmovcPsCHduNuQlNlZtHaXc1ENh-vydp4xPPPaD07kHfg4g&command=listRoles&response=json&signature=MASKED ``` GitHub link: https://github.com/apache/cloudstack/discussions/11396#discussioncomment-14243796 ---- This is an automatically sent email for [email protected]. 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