Hi,

The issue has been reported:
https://github.com/apache/cloudstack/issues/11552

Please keep eye on the issue


-Wei



On Fri, Sep 5, 2025 at 7:22 PM Levin Ng <levindec...@gmail.com> wrote:

> Hi all,
>
>
> I got problem with SSVM as well, after upgrade from 4.20.1 to 4.21.0,
> while rolling the system vm, I got this error from agent, no clue after an
> hour troubleshooting
>
> 2025-09-06 01:08:38,689 WARN [cloud.agent.Agent]
> (AgentRequest-Handler-2:[]) (logid:dcb78e11) Caught:
> java.lang.NullPointerException
>  at
> com.cloud.network.Networks$BroadcastDomainType.getSchemeValue(Networks.java:180)
>  at
> com.cloud.network.Networks$BroadcastDomainType.getValue(Networks.java:234)
>  at
> com.cloud.hypervisor.kvm.resource.BridgeVifDriver.plug(BridgeVifDriver.java:258)
>  at
> com.cloud.hypervisor.kvm.resource.LibvirtComputingResource.createVif(LibvirtComputingResource.java:3816)
>  at
> com.cloud.hypervisor.kvm.resource.LibvirtComputingResource.createVifs(LibvirtComputingResource.java:3395)
>  at
> com.cloud.hypervisor.kvm.resource.wrapper.LibvirtStartCommandWrapper.execute(LibvirtStartCommandWrapper.java:86)
>  at
> com.cloud.hypervisor.kvm.resource.wrapper.LibvirtStartCommandWrapper.execute(LibvirtStartCommandWrapper.java:52)
>  at
> com.cloud.hypervisor.kvm.resource.wrapper.LibvirtRequestWrapper.execute(LibvirtRequestWrapper.java:78)
>  at
> com.cloud.hypervisor.kvm.resource.LibvirtComputingResource.executeRequest(LibvirtComputingResource.java:2240)
>  at com.cloud.agent.Agent.processRequest(Agent.java:813)
>  at com.cloud.agent.Agent$AgentRequestHandler.doTask(Agent.java:1295)
>  at com.cloud.utils.nio.Task.call(Task.java:83)
>  at com.cloud.utils.nio.Task.call(Task.java:29)
>  at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
>  at
> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
>  at
> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
>  at java.base/java.lang.Thread.run(Thread.java:829)
>
> Regards,
> Levin
> On 29 Aug 2025 at 22:16 +0800, Ian Tobin <ito...@tidyhosts.com.invalid>,
> wrote:
> > Hi Ron,
> >
> > I did the same but made a copy of the agent properties file before hand
> on the KVM hosts.
> >
> > So to roll back I restored the management server and db servers.
> >
> > I then did apt-get remove cloudstack-agent cloudstack-common on the KVM
> host.
> >
> > Finally apt-get install cloudstack-agent cloudstack-common and copied
> back the agent properties file.
> >
> > The reason I know its agent related I tried starting the SSVM before
> rolling back the agent, exact same error message.
> >
> > "Secondary Storage Vm creation failure in zone [xxxx]. Error details:
> Unable to allocate capacity on zone [1] due to [null]."
> >
> > After rolling back the agent it worked fine.
> >
> > I spent hours going through the logs but there is nothing that stands
> out so gave up.
> >
> > Thanks
> >
> > Ian
> >
> >
> >
> >
> > -----Original Message-----
> > From: Ron Gage <r...@rongage.org.INVALID>
> > Sent: 29 August 2025 15:05
> > To: users@cloudstack.apache.org
> > Subject: Re: Problem with getting SSVM running
> >
> > Ian:
> >
> > I wish mine was that simple.  I did a dnf remove cloudstack-agent
> cloudstack-common on the kvm host before I upgraded the agent to 4.21. I
> had no guests running on it when I went through the process.
> >
> > Ron
> >
> >
> > On 8/29/25 9:51 AM, Ian Tobin wrote:
> > > Hi,
> > >
> > > We've also had this issue after upgrading to from 4.20.1.0 to 4.21,
> the SSVM will not start, all pools are available.
> > >
> > > We had to roll back. What I found is its related to the agent on the
> KVM host but I couldn’t spend anymore time on it as the system was down.
> > >
> > > Thanks
> > >
> > > Ian
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Wei ZHOU <ustcweiz...@gmail.com>
> > > Sent: 29 August 2025 14:48
> > > To: users@cloudstack.apache.org
> > > Subject: Re: Problem with getting SSVM running
> > >
> > > Hi,
> > >
> > > Are host and primary storage pool added ?
> > >
> > >
> > > -Wei
> > >
> > > On Fri, Aug 29, 2025 at 3:44 PM Ron Gage <r...@rongage.org.invalid>
> wrote:
> > >
> > > > Hi all!
> > > >
> > > > I'm working with a fresh install of 4.21 on Centos 9. In a nutshell,
> > > > the SSVM won't start. Error message found in alerts: Secondary
> > > > Storage Vm creation failure in zone [Mi-connect]. Error details:
> > > > Unable to allocate capacity on zone [1] due to [null].
> > > >
> > > > What did I do wrong now?
> > > >
> > > >
> > > > Ron Gage
> > > >
> >
>

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