Hi :)
Perhaps give them the link to download LibreOffice and let them know it reads a 
wider range of formats and is more compatible with a wider range of other 
programs.  Word 2010 is not always compatible with Word 2007 let alone Word 
2003.

Are you sure you are saving as Doc rather than DocX?  The DocX used by default 
in MS Office 2007 & 2010 is not able to be read on earlier versions of MS 
Office 
without installing extra an extra patch.  Do they have problems opening 
documents from anyone else or do they keep quiet about that?  Again it would be 
a good reason for upgrading to LibreOffice because it can read both.  


In LibreOffice or OpenOffice choose to "Save As" "Word (97/2000/XP)" (scroll 
back up the list 1 place) rather than the default Word format.  Or as Graham 
says use Rtf to avoid the whole issue.  


At work i set the older MS Office formats as the default by going to 
Tools - Options - Load/Save - General
Then down at the bottom use the 2 drop-downs to set 
Text document = Microsoft Word (97/2000/XP)
Spreadsheet = Microsoft Excel (97/2000/XP)
Presentation = Microsoft Powerpoint (97/2000/XP)
For the last 2 it's 2 back up the list as 1 back is a template which is well 
worth avoiding.  


On the same page about halfway up i tend to change "ODF format version" right 
back from "1.2 Extended (recommended)" to "1.0/1.1" because MS Office 2010 & 
2007 can just about read those.  I don't know why they haven't tried the newer 
spec, it's not exactly hidden or difficult or anything.  I think the 1.2 was 
not 
around in 2007.  Further down in the Writer section - Compatibility i tick all 
the boxes just as the extra finesse.  


Regards from
Tom :)




________________________________
From: Graham Mullan <[email protected]>
To: [email protected]
Sent: Mon, 8 August, 2011 14:12:08
Subject: Re: [libreoffice-users] doc-files

On 08/08/2011 14:02, Heinrich Stoellinger wrote:
> Hello,
> I sometimes have to send files created under LO-Writer to people who use
> M$-Word. I then store them in .doc-format for sending. From time to time
> people tell me that they cannot open these files. Has anybody experienced
> this problem?
> Regards
> H. S.

This is likely to be a consequence of the particular version of Word that your 
correspondents are using. A simple answer would be to save the documents in 
.rtf 
format instead.

Graham

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