Thanks David.
There's no e-mail client involved. The e-mail is being sent direct from Writer using server details setup in Tools -> Options -> Writer ->Mail Merge E-mail. The e-mail itself is plain text and only a few lines so should be only a few Kb. There are no attachments sent. The Mail Merge dialog shows (http://www.annedonnelly.co.uk/images/MailMergeStatus.jpg) 2 messages sent successfully, but no error reports from the other 3. From my experience with OO Writer I would have expected some status for the other 3 addresses. In fact, the send process completed so quickly that I don't think any attempt was made to send the other 3 messages. I'm not planning to debug this. I hoped that someone had seen it before and had a solution. I need a fairly reliable mail merge solution, but it doesn't need to be LO. I'll be looking for other tools if this doesn't work. Thanks Anne From: David S. Crampton [via Document Foundation Mail Archive] [mailto:[email protected]] Sent: 20 November 2011 15:09 To: annedonnelly Subject: Re: Mail merge doesn't send e-mails This sounds to me like an e-mail processing issue; not an LO problem. What exactly is the evidence that some of the e-mails are not sent? How large is the document that you are trying to send? What is your e-mail environment? Your client? Your messaging server? What is your antivirus environment? Are you in control of it? In my humble experience, mass mailings (5 might be interpreted as "mass" depending on the antivirus / antispam enviroment) are very fragile. Attachments (your document) can be unexpectedly bulky and trigger ISP traffic limits. The slightest syntax error in the list(s) of recipients can make it appear that the entire mailing went wrong. I don't propose to troubleshoot an e-mail / server problem in this forum. I'm trying to see on which side of the fence your issue may be hiding. Good luck, David On Sun, 20 Nov 2011 02:52:40 -0800, annedonnelly <[hidden email]> wrote: > Using LibreOffice 3.4.4 OOO340m1 (Build:402) on Windows 7 Home Premium > SP1 > > I use Writer to mail merge from a .CSV file and send the results via > e-mail > (I have been doing this successfully using OO Writer on Windows XP for a > number of years). The input file has only 5 records. The records are > merged > successfully but not all e-mails are sent. > > The e-mail status dialog will say 2 of 5 e-mails sent. 0 e-mails not > sent. > No errors are reported. > > If I edit the input file to remove the two records which were successful > and > merge again I may be able to send another message successfully. > Eventually > after repeated tries I can send all the messages. > > I have a number of input files (all with 5 records) and the problem > happens > with each. Sometimes 1 message is sent, sometimes 4. I've never been > able to > send all 5 at the first attempt. > > Any ideas what is happening? Is there a log file generated anywhere? It > is > taking so long to mail merge these e-mails that it would be quicker to > send > them manually! > > Thanks > > Anne -- For unsubscribe instructions e-mail to: [hidden email] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted _____ If you reply to this email, your message will be added to the discussion below: http://nabble.documentfoundation.org/Mail-merge-doesn-t-send-e-mails-tp35225 20p3522733.html To unsubscribe from Mail merge doesn't send e-mails, click here <http://nabble.documentfoundation.org/template/NamlServlet.jtp?macro=unsubsc ribe_by_code&node=3522520&code=YW5uZUBhbm5lZG9ubmVsbHkuY28udWt8MzUyMjUyMHwtO TI1Njc3MDY5> . <http://nabble.documentfoundation.org/template/NamlServlet.jtp?macro=macro_v iewer&id=instant_html%21nabble%3Aemail.naml&base=nabble.naml.namespaces.Basi cNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template .InstantMailNamespace&breadcrumbs=instant+emails%21nabble%3Aemail.naml-insta nt_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml> NAML -- View this message in context: http://nabble.documentfoundation.org/Mail-merge-doesn-t-send-e-mails-tp3522520p3524102.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
